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    Anderson's Riviera Inn

    5.0 (4 reviews)
    ModerateHotels

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    DoubleTree by Hilton Hotel Lawrenceburg - Meeting Room

    DoubleTree by Hilton Hotel Lawrenceburg

    (53 reviews)

    $$

    Nice, updated lobby area. Easy parking in free garage right across from hotel. Location great on…read morethe Ohio River and walkable to many restaurants and coffee shops and Hollywood asinine you like to gamble. King one bed suite, bed very comfortable and blackout curtains made it cozy. Suggestions for better attention to cleaning. All the interior doors have handprints and grime from previous guests and need wiped down. Bathroom fixtures were dusty and need cleaned. Rug in living room around sofa and coffee table did not appear to have been vacuumed as there were several pieces of popcorn on rug when we arrived. Forgot to take photo. There's a small kitchen area in the suites but no paper towels, paper plates, disposable eating utensils or any items to support having microwave, fridge, sink, and eating area. That would be nice. On a Sunday morning the coffee bar in hotel was only serving coffee. No pastries or muffins available. Had to do breakfast buffet if you wanted to eat. Just wanted coffee and a muffin for quick breakfast not a sit down buffet. Overall good stay and would return again when visiting area.

    Roadtrip to The Ark Encounter one overnight. Lawrenceburg, Ohio for May 3, 2026…read more Our experience was horrible in regards to bed cleanliness, bathroom cleanliness and customer care/service. When we were getting ready for bed, we turned down the King size bed in room 624, the fitted sheet was stained with a medium sized skidmark (fecal matter) showing the linen had not been washed or maybe changed. Further examination showed the stain passed through the fitted sheet down through to the mattress cover. The mattress cover itself had additional stains that resembled bed wetting with severe yellow staining on the rt side edge, with splattered brown stains on the side of the mattress cover. We did not discover the condition of the bed linen until we turned the bed down at 11:30 pm. We immediately called the front desk to report the issue. It took 2 contacts with the front desk to get sheets which did not fit the king size bed because they were queen flat sheets and no fitted sheet. She alleged there were no King fitted sheets available. The long haired redheaded young lady who brought the flat sheets was not kind or helpful when she informed us she was 5 min past her shift and she was unable to do anything more for us. We told her to please find a fitted sheet for us. She returned with a fitted sheet but when we tried to make the bed, it was a Queen size sheet!! She reluctantly went to speak with someone who might help us obtain a fitted King sheet. The next young lady who brought a fitted King sheet was even more curt and unkind. She brought the correct size fitted King sheet but had a harsh rude tone and way of handing it over. I tried to show her the condition of the bed but refused to come in and see it stating she was not allowed to come into the room, even though the other young lady had come in when I wanted to show her the foul condition of the shower and bathroom floor; red mold throughout the lower tile and edge of the shower pan. The bathroom floor had not been vaccumed or swept before we occupied the room The two young ladies we dealt with, did not treat us with kindness nor in a professional manner... it was as if we were a bother. We took pictures of the soiled bedding and will email a letter to corporate when I find the address. I do want to give kudos to the check in clerk, Venus, who was friendly and professional. Manager Ashlyn seemed genuinely concerned about our horrid experience. Ashlyn was kind and professional. The welcome complimentary Chocolate Chip cookies were super delicious and a surprise to us at check in. I cannot recommend this hotel and I hope this experience is an anomaly. Because of the overnight employees' lack of interest to resolve the issue at the time it was discovered... I will not return... Oh... and the sheets appeared to be so old that the weave was shred in several areas. There was no microwave or refrigerator. We found out later we could have separately rented them had we asked for them. But they should have given us the option. We were advised that only suites were equipped with a microwave and refrigerator.

    Hampton Inn and Suites Williamstown Ark Encounter - Guest room

    Hampton Inn and Suites Williamstown Ark Encounter

    (14 reviews)

    Great front desk staff, very nice and helpful, they are not clicking away on their cell phones and…read moredo not act like you are bothering them when you ask a question. They actually go out of their way to be helpful. Will stay there again when we go back with the grandkids. Nice clean updated rooms. Great work out center or gym and tasty free breakfast. There is ample parking too.

    We checked in around midnight and immediately found COUNTLESS bugs all over the room -- on the…read morebeds, walls, dressers, everywhere. The longer we stayed in the room, the more bugs we noticed crawling around. It was absolutely disgusting. We went straight to the front desk and were told this was "normal for the season" and that moving rooms would not help because every room supposedly had bugs too. We had tickets for the Ark the next morning and there was a huge storm coming in, so we did not feel safe trying to drive around an unfamiliar area late at night looking for another hotel. We basically felt trapped into staying there for the night. The next morning I called corporate and was told the hotel agreed to refund everything. I explained we still needed time to find another hotel since we originally planned to stay 2 nights. When I called back around 3 PM after visiting Noah's Ark, suddenly they changed their story and said they were NOT refunding us anymore. After endless back and forth, they finally claimed they would "only" charge us $40 for late checkout and refund the rest, which I agreed to. Then came even more lies and confusion. The employee told me they "didn't know how to process refunds" and that I would need to call back when the manager arrived -- even though the person I had been speaking to, SANDRA, supposedly WAS the manager and had already promised the refund herself. Once we left, they ended up charging us for BOTH nights anyway. When I called the next morning, they completely denied ever offering a refund at all. The customer service was beyond horrible. Every single person gave different stories, lied about who the manager was, and refused to take responsibility. Absolutely one of the nastiest and most dishonest hotel experiences I've ever had. I've filed complaints everywhere possible. Videos of the bugs are on my TikTok, and I'm posting screenshots for proof. Avoid this place at all costs.

    Anderson's Riviera Inn - hotels - Updated July 2026

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