Roadtrip to The Ark Encounter one overnight. Lawrenceburg, Ohio for May 3, 2026…read more Our experience was horrible in regards to bed cleanliness, bathroom cleanliness and customer care/service. When we were getting ready for bed, we turned down the King size bed in room 624, the fitted sheet was stained with a medium sized skidmark (fecal matter) showing the linen had not been washed or maybe changed. Further examination showed the stain passed through the fitted sheet down through to the mattress cover. The mattress cover itself had additional stains that resembled bed wetting with severe yellow staining on the rt side edge, with splattered brown stains on the side of the mattress cover. We did not discover the condition of the bed linen until we turned the bed down at 11:30 pm. We immediately called the front desk to report the issue. It took 2 contacts with the front desk to get sheets which did not fit the king size bed because they were queen flat sheets and no fitted sheet. She alleged there were no King fitted sheets available. The long haired redheaded young lady who brought the flat sheets was not kind or helpful when she informed us she was 5 min past her shift and she was unable to do anything more for us. We told her to please find a fitted sheet for us. She returned with a fitted sheet but when we tried to make the bed, it was a Queen size sheet!! She reluctantly went to speak with someone who might help us obtain a fitted King sheet. The next young lady who brought a fitted King sheet was even more curt and unkind. She brought the correct size fitted King sheet but had a harsh rude tone and way of handing it over. I tried to show her the condition of the bed but refused to come in and see it stating she was not allowed to come into the room, even though the other young lady had come in when I wanted to show her the foul condition of the shower and bathroom floor; red mold throughout the lower tile and edge of the shower pan. The bathroom floor had not been vaccumed or swept before we occupied the room The two young ladies we dealt with, did not treat us with kindness nor in a professional manner... it was as if we were a bother. We took pictures of the soiled bedding and will email a letter to corporate when I find the address. I do want to give kudos to the check in clerk, Venus, who was friendly and professional. Manager Ashlyn seemed genuinely concerned about our horrid experience. Ashlyn was kind and professional. The welcome complimentary Chocolate Chip cookies were super delicious and a surprise to us at check in. I cannot recommend this hotel and I hope this experience is an anomaly. Because of the overnight employees' lack of interest to resolve the issue at the time it was discovered... I will not return... Oh... and the sheets appeared to be so old that the weave was shred in several areas. There was no microwave or refrigerator. We found out later we could have separately rented them had we asked for them. But they should have given us the option. We were advised that only suites were equipped with a microwave and refrigerator.

Our family guests found NO towels in rooms upon arrival…read more After the first day, they told our family guests to leave their room and they would clean the room and replace the used towels. Our family members finally had to leave their bags of garbage in the hall because no one serviced their suite!!! When they returned after the hour, nothing had been cleaned in the hotel and NO still no fresh towels!!! For $900 you should get a least daily room service and fresh towels!!! My wife called to complain and got excuses! "We are just too busy!" "We don't have enough help!" No change, just excuses!!! For the cost our family members felt they had been abused!!! Hilton needs to clean up their act or get out of the hotel business!!!

We are here for a 3 night stay to celebrate my 70th birthday. My wife planned the trip. We are not…read morehorse folks but this B&B looked perfect for our one-week stay in the area. Jen the proprietor was delightful and joined us for breakfast on our first morning, prepared by her. It was quite a spread. Just let her know what you want the night before and you get it and a whole lot more. We caught a glimpse of Jen's husband but it seems like Jen is the "out front" person. We are going to ride horses later today. We are not familiar with horses and have each only been on a horse once in our lives but we like trying new stuff. Jen has assured us there will be no galloping or cantering and will provide a lesson before we saddle up. It is Early April 12pm around 45 degrees. We moved our ride to 12pm so it would be a bit warmer. My wife rode Domino I rode Hank. We had a lot of fun. We actually trotted for a bit. Jen was great. Our room is cozy but large on the second floor with a constellation on the ceiling. A private bath with double sink. Very nice. If you like cats like we do you will love the place. There are 7 4 inside and 3 outside we met them all. Very friendly. There is one dog also a friendly fellow. The house was immaculate. We took a hot tub on our last evening here and it was very nice. Tomorrow our final breakfast then back on the road A very enjoyable stay. Nancy & Mark.

My stay at First Farm Inn was all that I had hoped for and more. I adore horses. Jen's herd was…read morewell-behaved, entertaining, and accepting of me which reflects the trust they have in her. The room was warm and inviting with a fireplace and treats for late night snacks. I enjoyed raising the blinds in the morning to let the sun in. Then, I grabbed a tea and sat on the front porch and took it all in. It was easy to nap in the recliner during the afternoon with the sun beaming down on me. Jen and her family are some of the most laid back, welcoming people I have met. The breakfasts were world class and delicious, made by Jen. I purchased her cookbook to ensure I had the opportunity to enjoy the dishes again! I highly recommend staying at First Farm Inn. I know I will definitely go back.

Absolutely filthy, but didn't realize it until almost midnight when we got back to our hotel. "CC"…read moreneeds to be fired. Idc if he works for free. He costs you too much. Never told us there was a breakfast when we checked in yesterday. But by the time we realized it today, it was over. Should have slept in a tent and it would have been more comfortable and likely free. We have to come back to this town in a couple months and will drive to Indianapolis to sleep before we stay here again. Should be advertised at an "hourly rate". Was probably decent in 1993.

Absolutely the best Red Roof Inn I've stayed at. Rooms, unlike other Red Roof Inns are spacious and…read moreunlike others, they have a free breakfast. Their front desk personnel (especially the evening person) are very friendly and helpful.

When I asked to move to another room because of this they told me it was all my fault for not…read moretelling them sooner as I had already spent two nights the room. I had to beg to get a different room and explain that the lock fell off that morning and that I had shaved that day which is how I found out that the sink was clogged, which I had used only to brush my teeth sparingly before this time when I needed to let the water run while I shaved. Whatever has happened to customer service. Since the Pandemic the customer is NOT always right and the Pandemic is still being used as an excuse for poor customer service where we have to beg to be believed even when it is obvious that there is something wrong. I have zero faith that customers will ever come first again. It's all about the $$$ and they are all making more $$$$ than they want you to know. $15 to check in before 4pm, another ridiculous way for them to take your $$$$$. What happened to after 1pm or 2 pm or 3 pm, their next step i bet is to start charging by the hour. That's all Folks. P

I know I said I'd never stay here again, but in the midst of a major remodel at home I needed a…read morebreak from the constant sawing, hammering and dust. So I literally fled and ended up here. I give the front desk a 5 star rating, efficient and friendly. And she asked if I wanted close to the elevator and I said NO. So I was way down the hallway and it was quiet. I needed quiet. I give housekeeping a 3. Whatever. Little dusty, towels hung haphazardly. You know the drill. But room was fine. Believe me ... I've stayed in worse. Love the coffee in the elevator (cause I'm not across from it hearing the walkie talkie while they sit it up.) I threw a sweater over my pj's and wore house shoes. Only one other person there at the time and he was in house shoes as well. We ignored each other. I would prefer a coffee pot in the room, but at least you don't have to go to the lobby to get it anymore. So kudos for that. Here's my rant. WTF is wrong with people? I woke up at 5 am to a toddler running up and down the hall with sounds of glee. All I can imagine is that Mom or Dad was trying to let the other get more sleep. At the expense of everyone else on the floor. And WHO brings children to a casino? Only a nursing mother. Otherwise it's just unacceptable. There's my rant. But not hotels fault. But free rooms. And free breakfast. Who could ask for more than that? This morning I'm back to dust and nail guns. I will be so happy when this is over.

Never again. this is the second time and we thought we would try it to see if it turned around. I…read moreknow my last review said we would not be back but heck, it had to be different right? No it did not. PROS to stay here: it is very close to the Creation Museum. Easy on and off freeway. The Maverick Restaurant is close by and great to eat at. Near by to Lawrenceburg Casino (just fun). Room was nice - but starting to mold in bathroom. GREAT Coffee. CONS- Pool area had so much slime or oil on top there was no way I would get in it. Elevators are SLOW. Not enough staff. TV Remote did not work so they sent up a young kid who stunk to high heaven and looked like it too. TERRIBLE breakfast. Mainly just the eggs. I think they forgot to rinse the container out because it had an after taste like soap. The main con is that there are alot of people just hanging around the front door outside. Workers? People staying at the hotel, but it is a very uncomfortable feeling. You can be sure we will not be back.

Checked in and found our room was disgusting. The bed looked as though someone had slept on the…read morecovers, the fan was filthy, and the decor was in desperate need of an upgrade. Had we not paid in advance we would've left. This hotel looks like more like long term housing for construction crews than overnight stays for travelers.

first of all, the man standing at the front desk had no uniform on he was wearing a dingy white…read moreshirt and jeans, the woman standing at the computer looked like she did meth in her past days maybe even present.. Walked to the elevator noticing the floor and doesn't looked like it's been mopped in dayssss.. the elevator looks it belongs in the projects, scummy floor finger prints and like they tried to wipe it down with a dirty rag, so I made sure I ppressed the button with my knee, got to my room and walking thru the hallway, the smell reminds me like cooked spaghetti-o's.. room smelled like an old house or old carpet .. desk and phone weren't wiped down it's horrible in here do not recommend

It's ok for the night. Checkin staff friendly. Rooms and venue itself is outdated but clean. Shower…read morepressure is amazing! Walls are super thin. So noise was an issue. No shuttles to casino. Not hotels fault. We didn't know. Fortunately there is Uber but it's limited

The Stadium restaurant has the best salads that rival anywhere. Candace is an amazing server. I…read morelove this restaurant experience! Thank you!

Well, let's begin with the setup. Lack of signs with directions to areas such as the casino, places…read moreto eat, etc are lacking. There is one small area for nonsmoking but the machines were not desirable and the area was small. And there was one man there on a machine smoking! It is a very smoky place. There is lots of parking though! The set up of the machines are along a long hallway with the tables at the end and a little deli along with vending machines that make hamburgers, pizza and several other items. It just didn't feel like a casino that is thriving. We were just passing through and thought it was interesting that a casino was located in the middle of nowhere.