Quick response and very friendly, quick to answer questions !!!!!!!!! Fun and friendly staffread more

For some reason my insurance wasn't coming up when I first came to FFEC and it took some time but…read moreeventually they figured it out. I got my examination and my prescription and that went well. They didn't have frames that I liked so I went elsewhere. No problem. My girlfriend and I noticed the woman who was helping us was being oddly passive aggressive but we ignored it and went on about our day. I find frames I like someplace else and the woman who was helping me get set up called to ask for help from someone from FFEC and whoever answered her was very rude to her, ended the call abruptly and made her cry. Not sure if it was the same person as before but I think I know the name of the person but I won't say it in case I'm wrong. Disappointed in the staff but the doctor who examined my eyes was very nice and professional.

Dr. Norman Kahn is the best eye Dr. I have gone to! I was very nervous to see an Optometrist,…read moreespecially since it had been several years since I had seen one. When I met him, I was instantly at ease with his relaxed, friendly and professional demeanor. I had never had to wear glasses my entire life, and now, (that I had aged a few years), it had become a necessity! Dr. Kahn did a VERY thorough exam and had found a spot in my right eye on the cornea. This apparently was not a new issue. I was completely amazed at this, considering he was my "godfather" and had been my Optometrist and the family eye caretaker ever since my father and he had graduated Medical school together in Philadelphia!!!!! I try to believe that it was due to the lack of technology that was available to them considering the times!!!! Anyway, it was addressed and fortunately was nothing to worry about. Just keep an eye on it.. No pun intended..Turns out that I needed glasses severely. No surprise to me! I was fit with a pair of great glasses that would fit my personality and that I also was comfortable with, physically and mentally. From beginning to end,I was treated professionally, with a smile, and, in a timely manner. I could never have asked for more. He had moved from his location and I had gone to Germany for a short time, so, I had lost track of where he had gone. Now I found him and I am going next week. Try him yourself, you'll never find better! I have to add this also, he has the most AMAZING Beatle Illustrations hanging in his office that you will ever see! Thank you Dr Kahn. You ARE the best!

When my former eye doctor moved and went into military practice, I thought I would never find…read moresomeone that I could trust and rely on like that doctor. I have worn glasses and contacts for over 30 years - so I have been with several eye practitioners. From the moment that I met Dr. Kahn, I knew that I could trust him. He takes all the time that is needed to carefully examine my eyes, explain the progress, discuss options and find solutions for my eye needs. I never feel like I'm on a patient assembly line - he treats me as an individual with unique concerns. He always gives sound advice but allows me to make the decisions. I could not be more pleased with the quality of the care I receive from Dr. Kahn and his professional staff.

Amanda and Sheila at A G Jefferson Opticians are fabulous to work with! Amanda helped me create…read more prescription sunglasses and clear lens glasses. I needed wrap-around sport frames to fight glare. I brought in the specialized frames from Sunglass Hut in Lynchburg. She guided me in the fine details needed to create the prescription glasses. She did what was previously deemed not possible. How wonderful it was to hear that they could create the glasses that I needed. Sheila helped with my order and kindly kept me appraised of its progress. She was wonderful to work with. I highly recommend A G Jefferson!

We were in Lynchburg for our grandson's graduation when my husband accidentally broke his glasses…read more We stopped at another eyeglass place but they couldn't help. Luckily an angel appeared telling us to go to A.G.Jefferson. We were welcomed by Sheila who looked all through their frames and found 3 different frames that his lens would fit into. In less than an hour he had new glasses to get us on the road! We cannot begin to thank Sheila and A.G.Jefferson enough!

Dr. Darby provides comprehensive eye care including examinations, eyewear, contact lenses and…read moreaccessories in a comfortable office that is staffed by friendly and knowledgeable professionals. The first thing one notices is that the office doesn't resemble the typical medical office. Instead of industrial carpet and uncomfortable, standard-issue chairs found in most waiting rooms, Dr. Darby's has wood floors (okay, it's laminate) and plush lounge chairs. If it weren't for the frames and sunglasses, it could be Starbuck's. In fact, one of the assistants inquired whether I'd like coffee. The affable assistants efficiently capture and update patient histories and sort through insurance benefits. They're chatty and easily engaged in conversation and banter with patients. As they say, the tone of any office is set by the boss. Dr. Darby is gracious and thorough, and takes time to listen to her patients and explain each of the tests. It's a lengthy examination, but one does not feel overwhelmed. Nor does one feel rushed as though the process for the doctor has become rote. And, mercifully, Dr. Darby does not use the unsettling puff-of-air test to screen for glaucoma. At the conclusion of the tests, Dr. Darby shares in plain terms her findings and educates patients on preventive vision care. While the eye examination could be the perfect lead-in for the hard-sale of glasses or contacts, there is no pressure to buy. If a patient wants to look at frames, fine. Want to shop elsewhere? That's okay too - they give you a copy of the prescription. No one likes being corralled like cattle and, unfortunately, many medical offices take that tact. In contrast, Dr. Darby's office takes a welcome and personal approach that makes the experience both comfortable and enjoyable. Now, if they could just get an espresso maker...

My appointment was cancelled by this office at 4 o'clock on a Friday afternoon when the office is…read moreclosed without any explanation. My appointment was at 8:40 on Monday morning. This is unprofessional and poor patient care. I need a new prescription before I can get new contacts and I am on my last pair. For them to cancel without any explanation so close to my appointment date, no option to reschedule to the next available is frustrating. I am going to have to wait however long for the next available appointment with a different practice so I can have contacts to be able to see. Thanks wagoner, good going.

Still pretty good service and a clean facility. And Dr. East is just stellar. But there's not a…read morelot of empathy or apology to be found when their system messes up and texts you at 3a to tell you that there are two "Letters from Your Provider" waiting for you to download, which turn out to be corrupt and nobody can tell you what was in the letters.

We spoke with scheduling twice before appointment to ensure insurance was accepted and then we…read morechecked with insurance to make sure it was covered. Our insurance (Devoted Health) advised us it would be covered and cost out of pocket would be based on type of visit scheduled. We then called Harman in Danville and told it was a diagnostic appointment. Arrived today to be told we "were misguided" and it would be $265 out of pocket. No apology. Will not return or provide recommendations.

The establishment was clean and the service was excellent The personal attention, care and…read moreassistance was excellent.

My husband and I saw Dr. Anna Farouq, OD for an eye exam and to get a new prescription for glasses…read more During the eye exam, I expressed that the letters were blurred and she assured me it was okay. I choose a frame from their office. 2 hours after the visit, I called to cancel my order because I did not like the selection. I was told I had to pay $40 in order to cancel the order. I kept the order to avoid the $40 fee. When my glasses arrived, I couldn't see any different from before I went in. So I reverted to buying over-the-counter glasses and I've been using them ever since. With medical and the VSP plan, we still had to pay $920 out of pocket. We had to pay cash before leaving her office. I regret this visit and would not recommend it. RUN FOREST RUN!!!!

Almost ten years later, I have been to Piedmont Eye Center two more times for various things,…read moreincluding an ectrop[ion repair by Dr. Kirzher... All the services provided were very professional and satisfactory- no change in my 5-star rating.

Dr. Ceballos' is excellent and I would recommend her. Piedmonts' fees have increased…read moresignificantly, well outpacing the cost of living in one year. The 2 charges I had increased by 25% and 60% since last year.

Using this service for over 10 years. Professional and friendly service . This office has always…read moreprovide me the care to monitor and maintain my eyes

Great visit with Dr. Wilson! He's always very attentive and kind. I love frame selection and the…read morestaff is wonderful.

myself and my 3 kids all went to the Lynchburg Dr and the eye exam was only about 5 min long for…read moreeach of us. Very disappointed and a waste of my insurance and yearly visit.

I have been going here for years, and the staff they have now is awful. I did not show up to my…read moreappointment because the thought of going in there made me cringe. They mess up insurance, and are not friendly at all. Also you are required to pay a 60$ contact fitting fee just to order contacts. You don't even get to have a contact fitting, and you still have to pay the 60$ day of the appointment. I am never going there again. Had awful experiences last couple of times I have been in there. I would not recommend Newman and Blackstock to my worst enemy.

I had an issue with my eye and needed to get seen. They were able to fit me in same day I called…read more All the staff were professional and delightful. I was able to get a follow up appointment that would also serve as a yearly eye exam. I needed a new prescription and found the frames I liked. My glasses were ready within a week. I can't say enough good things about my experience. You should feel confident in going here.

From the owner: MyEyeDr. is your trusted community doctor providing the best in vision health care and the best…read moreselection of eyewear. We welcome all insurances.