For some reason my insurance wasn't coming up when I first came to FFEC and it took some time but…read moreeventually they figured it out. I got my examination and my prescription and that went well. They didn't have frames that I liked so I went elsewhere. No problem. My girlfriend and I noticed the woman who was helping us was being oddly passive aggressive but we ignored it and went on about our day. I find frames I like someplace else and the woman who was helping me get set up called to ask for help from someone from FFEC and whoever answered her was very rude to her, ended the call abruptly and made her cry. Not sure if it was the same person as before but I think I know the name of the person but I won't say it in case I'm wrong. Disappointed in the staff but the doctor who examined my eyes was very nice and professional.

I needed a new place for all my eye appointments (being a college student who lives in…read moreMichigan...trying to plan appointments over Christmas and thanksgiving break was too difficult). This place was excellent. The staff was so kind and the doctor very knowledgeable. I appreciated that they explained to me exactly what was going on with my eyes (as in, explaining what it means to be farsighted, how it causes extra strain on my eyes and why it makes them burn verses just saying "looks like you're far sighted. Let me try to sell you some expensive glasses now."). Anyways, I'll definitely be back here for my next check up.

Dr. Norman Kahn is the best eye Dr. I have gone to! I was very nervous to see an Optometrist,…read moreespecially since it had been several years since I had seen one. When I met him, I was instantly at ease with his relaxed, friendly and professional demeanor. I had never had to wear glasses my entire life, and now, (that I had aged a few years), it had become a necessity! Dr. Kahn did a VERY thorough exam and had found a spot in my right eye on the cornea. This apparently was not a new issue. I was completely amazed at this, considering he was my "godfather" and had been my Optometrist and the family eye caretaker ever since my father and he had graduated Medical school together in Philadelphia!!!!! I try to believe that it was due to the lack of technology that was available to them considering the times!!!! Anyway, it was addressed and fortunately was nothing to worry about. Just keep an eye on it.. No pun intended..Turns out that I needed glasses severely. No surprise to me! I was fit with a pair of great glasses that would fit my personality and that I also was comfortable with, physically and mentally. From beginning to end,I was treated professionally, with a smile, and, in a timely manner. I could never have asked for more. He had moved from his location and I had gone to Germany for a short time, so, I had lost track of where he had gone. Now I found him and I am going next week. Try him yourself, you'll never find better! I have to add this also, he has the most AMAZING Beatle Illustrations hanging in his office that you will ever see! Thank you Dr Kahn. You ARE the best!

When my former eye doctor moved and went into military practice, I thought I would never find…read moresomeone that I could trust and rely on like that doctor. I have worn glasses and contacts for over 30 years - so I have been with several eye practitioners. From the moment that I met Dr. Kahn, I knew that I could trust him. He takes all the time that is needed to carefully examine my eyes, explain the progress, discuss options and find solutions for my eye needs. I never feel like I'm on a patient assembly line - he treats me as an individual with unique concerns. He always gives sound advice but allows me to make the decisions. I could not be more pleased with the quality of the care I receive from Dr. Kahn and his professional staff.

We were in Lynchburg for our grandson's graduation when my husband accidentally broke his glasses…read more We stopped at another eyeglass place but they couldn't help. Luckily an angel appeared telling us to go to A.G.Jefferson. We were welcomed by Sheila who looked all through their frames and found 3 different frames that his lens would fit into. In less than an hour he had new glasses to get us on the road! We cannot begin to thank Sheila and A.G.Jefferson enough!

Friendly and prompt service. Amanda was very helpful. (She even fixed a minor problem with my old…read moreglasses so I could use them more comfortably as a spare pair.) Have had my new glasses about 3 weeks now and love them.

My appointment was cancelled by this office at 4 o'clock on a Friday afternoon when the office is…read moreclosed without any explanation. My appointment was at 8:40 on Monday morning. This is unprofessional and poor patient care. I need a new prescription before I can get new contacts and I am on my last pair. For them to cancel without any explanation so close to my appointment date, no option to reschedule to the next available is frustrating. I am going to have to wait however long for the next available appointment with a different practice so I can have contacts to be able to see. Thanks wagoner, good going.

Came away from my experience feeling like the optometrist was unprofessional and rude. Very…read moredisappointed. Will not go back.

Do not ever expect to receive your glasses if you have to have them sent off for repairs. My sons…read morehave been gone for over a year and now mine have been gone for over 4 months. They will never return a phone call. Don't ever expect them to care. It doesn't matter how many text messages or messages you leave they will never call you back. And you can't get them to answer the phone at all unless you use the appointment line.

The Dr. in Collinsville VA was good but absolutely clueless about other surgery eye care…read more providers. Someone did call me , but said just to call her, no mention of laser surgery in Roanoke the very next day. Got no receipt or glasses Rx after the visit for a complete exam. They said they gave me a receipt, but they did not. I had to idea I was being referred to Vistar, and when someone just says call me, what am I supposed to think? This place is disorganized and cannot figure out how to run their own office. I had to talk to a supervisor twice and she mentioned oversite? Legal oversites are rarely oversites. I felt like I was visiting the bad news bears kids team.

My husband and I saw Dr. Anna Farouq, OD for an eye exam and to get a new prescription for glasses…read more During the eye exam, I expressed that the letters were blurred and she assured me it was okay. I choose a frame from their office. 2 hours after the visit, I called to cancel my order because I did not like the selection. I was told I had to pay $40 in order to cancel the order. I kept the order to avoid the $40 fee. When my glasses arrived, I couldn't see any different from before I went in. So I reverted to buying over-the-counter glasses and I've been using them ever since. With medical and the VSP plan, we still had to pay $920 out of pocket. We had to pay cash before leaving her office. I regret this visit and would not recommend it. RUN FOREST RUN!!!!

From the owner: Our one-on-one approach to optometry makes Dr. Farouq and the SharpVue EyeCare staff the eye and…read morevision care providers of choice in the Forest area. Our Forest optometrist offers the following services: complete eye exams, contact lenses, glasses, and glaucoma testing.

Almost ten years later, I have been to Piedmont Eye Center two more times for various things,…read moreincluding an ectrop[ion repair by Dr. Kirzher... All the services provided were very professional and satisfactory- no change in my 5-star rating.

Dr. Ceballos' is excellent and I would recommend her. Piedmonts' fees have increased…read moresignificantly, well outpacing the cost of living in one year. The 2 charges I had increased by 25% and 60% since last year.

Using this service for over 10 years. Professional and friendly service . This office has always…read moreprovide me the care to monitor and maintain my eyes

Great visit with Dr. Wilson! He's always very attentive and kind. I love frame selection and the…read morestaff is wonderful.

I have been going here for years, and the staff they have now is awful. I did not show up to my…read moreappointment because the thought of going in there made me cringe. They mess up insurance, and are not friendly at all. Also you are required to pay a 60$ contact fitting fee just to order contacts. You don't even get to have a contact fitting, and you still have to pay the 60$ day of the appointment. I am never going there again. Had awful experiences last couple of times I have been in there. I would not recommend Newman and Blackstock to my worst enemy.

I had an issue with my eye and needed to get seen. They were able to fit me in same day I called…read more All the staff were professional and delightful. I was able to get a follow up appointment that would also serve as a yearly eye exam. I needed a new prescription and found the frames I liked. My glasses were ready within a week. I can't say enough good things about my experience. You should feel confident in going here.

From the owner: MyEyeDr. is your trusted community doctor providing the best in vision health care and the best…read moreselection of eyewear. We welcome all insurances.