My son and I needed our glasses adjusted today. Jay…read moreBlackburn and all the staff at McBride & Blackburn Opticians are awesome. Always get the best customer service every time when purchasing glasses and needing any adjustments made. They know their stuff! Never go anywhere else.

This is hands down the best place in Lynchburg for any of your optical needs. Jay put my first pair…read moreof glasses on me when I was eight and then helped me work through getting contacts later on. Now I am thirty three and still get all of my glasses and contacts through them. They are truly family and will make you smile anytime you walk through the door. I'm grateful for all that they do :)

Do not ever expect to receive your glasses if you have to have them sent off for repairs. My sons…read morehave been gone for over a year and now mine have been gone for over 4 months. They will never return a phone call. Don't ever expect them to care. It doesn't matter how many text messages or messages you leave they will never call you back. And you can't get them to answer the phone at all unless you use the appointment line.

The Dr. in Collinsville VA was good but absolutely clueless about other surgery eye care…read more providers. Someone did call me , but said just to call her, no mention of laser surgery in Roanoke the very next day. Got no receipt or glasses Rx after the visit for a complete exam. They said they gave me a receipt, but they did not. I had to idea I was being referred to Vistar, and when someone just says call me, what am I supposed to think? This place is disorganized and cannot figure out how to run their own office. I had to talk to a supervisor twice and she mentioned oversite? Legal oversites are rarely oversites. I felt like I was visiting the bad news bears kids team.

I have found my new eye exam place! Wonderful experience from front desk, to eye exam, to…read moreselecting eye glasses and checkout. Very warm and kind office. I let Dr. Robinson know that she was a very good Optometrist. She's soft spoken and patient. She answered all my questions and educated me during the visit. Thank you and I have let my wife know that we have found our new eye exam office.

I am so happy to have found Dr. Robinson. She gives a very detailed eye exam and you don't feel…read morerushed through. I highly recommend her.

We were in Lynchburg for our grandson's graduation when my husband accidentally broke his glasses…read more We stopped at another eyeglass place but they couldn't help. Luckily an angel appeared telling us to go to A.G.Jefferson. We were welcomed by Sheila who looked all through their frames and found 3 different frames that his lens would fit into. In less than an hour he had new glasses to get us on the road! We cannot begin to thank Sheila and A.G.Jefferson enough!

Friendly and prompt service. Amanda was very helpful. (She even fixed a minor problem with my old…read moreglasses so I could use them more comfortably as a spare pair.) Have had my new glasses about 3 weeks now and love them.

For some reason my insurance wasn't coming up when I first came to FFEC and it took some time but…read moreeventually they figured it out. I got my examination and my prescription and that went well. They didn't have frames that I liked so I went elsewhere. No problem. My girlfriend and I noticed the woman who was helping us was being oddly passive aggressive but we ignored it and went on about our day. I find frames I like someplace else and the woman who was helping me get set up called to ask for help from someone from FFEC and whoever answered her was very rude to her, ended the call abruptly and made her cry. Not sure if it was the same person as before but I think I know the name of the person but I won't say it in case I'm wrong. Disappointed in the staff but the doctor who examined my eyes was very nice and professional.

I needed a new place for all my eye appointments (being a college student who lives in…read moreMichigan...trying to plan appointments over Christmas and thanksgiving break was too difficult). This place was excellent. The staff was so kind and the doctor very knowledgeable. I appreciated that they explained to me exactly what was going on with my eyes (as in, explaining what it means to be farsighted, how it causes extra strain on my eyes and why it makes them burn verses just saying "looks like you're far sighted. Let me try to sell you some expensive glasses now."). Anyways, I'll definitely be back here for my next check up.

The employees r super sweet and helpful. Made me feel very comfortable. They answered all…read morequestions and I had my glasses ordered quickly. It would be nice if there were more designs to choose from .

1st time in 50 years of wearing glasses that their prescription is only good for 1 year. According…read moreto state by state information - it should be (& has always been) 2 years. Seems like corporate/physician GREED to me.

Using this service for over 10 years. Professional and friendly service . This office has always…read moreprovide me the care to monitor and maintain my eyes

Great visit with Dr. Wilson! He's always very attentive and kind. I love frame selection and the…read morestaff is wonderful.

I found Dr. Villa to be thorough and pleasant. His office staff were courteous. I did not…read morepurchase my glasses from his office.

I am 11 years old and I had to go to Dr. Villa for an eye exam because I was getting headaches. I…read moredid not want glasses! When I got to the office the girls were very nice to me and so was Dr. Villa. He is kinda funny and he made me feel better about being there. I picked out my glasses with a lot of help from the girls. They had to help my Mom like the glasses I picked out! They were great! I am now looking forward to getting them and showing my friends. Thanks Dr. Villa for being nice and thanks to all your staff they are great! Your Friend, Owen

My appointment was cancelled by this office at 4 o'clock on a Friday afternoon when the office is…read moreclosed without any explanation. My appointment was at 8:40 on Monday morning. This is unprofessional and poor patient care. I need a new prescription before I can get new contacts and I am on my last pair. For them to cancel without any explanation so close to my appointment date, no option to reschedule to the next available is frustrating. I am going to have to wait however long for the next available appointment with a different practice so I can have contacts to be able to see. Thanks wagoner, good going.

Came away from my experience feeling like the optometrist was unprofessional and rude. Very…read moredisappointed. Will not go back.