This is our first experience with this optician. All I can say is FANTASTIC!! From their first…read moregreeting at the door to their helpful and thoughtful assistance in selecting frames and lenses to 2 very happy people walking out the door totally satisfied with their new glasses, they were great. Tabitha, Jay, Stephanie and Lydia go out of their way to make you feel welcome, plus they are too notch opticians to boot! After years of getting our glasses at large chain stores where you are just a number and having to return to the store and wait again because the glasses just were not right and had to be remade, we were delighted to find these folks McBride and Blackburn provided everything we needed with genuine kindness. I have no reservations recommending them to anyone.

My son and I needed our glasses adjusted today. Jay…read moreBlackburn and all the staff at McBride & Blackburn Opticians are awesome. Always get the best customer service every time when purchasing glasses and needing any adjustments made. They know their stuff! Never go anywhere else.

Still pretty good service and a clean facility. And Dr. East is just stellar. But there's not a…read morelot of empathy or apology to be found when their system messes up and texts you at 3a to tell you that there are two "Letters from Your Provider" waiting for you to download, which turn out to be corrupt and nobody can tell you what was in the letters.

We spoke with scheduling twice before appointment to ensure insurance was accepted and then we…read morechecked with insurance to make sure it was covered. Our insurance (Devoted Health) advised us it would be covered and cost out of pocket would be based on type of visit scheduled. We then called Harman in Danville and told it was a diagnostic appointment. Arrived today to be told we "were misguided" and it would be $265 out of pocket. No apology. Will not return or provide recommendations.

I have found my new eye exam place! Wonderful experience from front desk, to eye exam, to…read moreselecting eye glasses and checkout. Very warm and kind office. I let Dr. Robinson know that she was a very good Optometrist. She's soft spoken and patient. She answered all my questions and educated me during the visit. Thank you and I have let my wife know that we have found our new eye exam office.

I am so happy to have found Dr. Robinson. She gives a very detailed eye exam and you don't feel…read morerushed through. I highly recommend her.

Amanda and Sheila at A G Jefferson Opticians are fabulous to work with! Amanda helped me create…read more prescription sunglasses and clear lens glasses. I needed wrap-around sport frames to fight glare. I brought in the specialized frames from Sunglass Hut in Lynchburg. She guided me in the fine details needed to create the prescription glasses. She did what was previously deemed not possible. How wonderful it was to hear that they could create the glasses that I needed. Sheila helped with my order and kindly kept me appraised of its progress. She was wonderful to work with. I highly recommend A G Jefferson!

We were in Lynchburg for our grandson's graduation when my husband accidentally broke his glasses…read more We stopped at another eyeglass place but they couldn't help. Luckily an angel appeared telling us to go to A.G.Jefferson. We were welcomed by Sheila who looked all through their frames and found 3 different frames that his lens would fit into. In less than an hour he had new glasses to get us on the road! We cannot begin to thank Sheila and A.G.Jefferson enough!

Quick response and very friendly, quick to answer questions !!!!!!!!! Fun and friendly staffread more

For some reason my insurance wasn't coming up when I first came to FFEC and it took some time but…read moreeventually they figured it out. I got my examination and my prescription and that went well. They didn't have frames that I liked so I went elsewhere. No problem. My girlfriend and I noticed the woman who was helping us was being oddly passive aggressive but we ignored it and went on about our day. I find frames I like someplace else and the woman who was helping me get set up called to ask for help from someone from FFEC and whoever answered her was very rude to her, ended the call abruptly and made her cry. Not sure if it was the same person as before but I think I know the name of the person but I won't say it in case I'm wrong. Disappointed in the staff but the doctor who examined my eyes was very nice and professional.

The employees r super sweet and helpful. Made me feel very comfortable. They answered all…read morequestions and I had my glasses ordered quickly. It would be nice if there were more designs to choose from .

1st time in 50 years of wearing glasses that their prescription is only good for 1 year. According…read moreto state by state information - it should be (& has always been) 2 years. Seems like corporate/physician GREED to me.

Using this service for over 10 years. Professional and friendly service . This office has always…read moreprovide me the care to monitor and maintain my eyes

Great visit with Dr. Wilson! He's always very attentive and kind. I love frame selection and the…read morestaff is wonderful.

I am 11 years old and I had to go to Dr. Villa for an eye exam because I was getting headaches. I…read moredid not want glasses! When I got to the office the girls were very nice to me and so was Dr. Villa. He is kinda funny and he made me feel better about being there. I picked out my glasses with a lot of help from the girls. They had to help my Mom like the glasses I picked out! They were great! I am now looking forward to getting them and showing my friends. Thanks Dr. Villa for being nice and thanks to all your staff they are great! Your Friend, Owen

I found Dr. Villa to be thorough and pleasant. His office staff were courteous. I did not…read morepurchase my glasses from his office.

Dr. Darby provides comprehensive eye care including examinations, eyewear, contact lenses and…read moreaccessories in a comfortable office that is staffed by friendly and knowledgeable professionals. The first thing one notices is that the office doesn't resemble the typical medical office. Instead of industrial carpet and uncomfortable, standard-issue chairs found in most waiting rooms, Dr. Darby's has wood floors (okay, it's laminate) and plush lounge chairs. If it weren't for the frames and sunglasses, it could be Starbuck's. In fact, one of the assistants inquired whether I'd like coffee. The affable assistants efficiently capture and update patient histories and sort through insurance benefits. They're chatty and easily engaged in conversation and banter with patients. As they say, the tone of any office is set by the boss. Dr. Darby is gracious and thorough, and takes time to listen to her patients and explain each of the tests. It's a lengthy examination, but one does not feel overwhelmed. Nor does one feel rushed as though the process for the doctor has become rote. And, mercifully, Dr. Darby does not use the unsettling puff-of-air test to screen for glaucoma. At the conclusion of the tests, Dr. Darby shares in plain terms her findings and educates patients on preventive vision care. While the eye examination could be the perfect lead-in for the hard-sale of glasses or contacts, there is no pressure to buy. If a patient wants to look at frames, fine. Want to shop elsewhere? That's okay too - they give you a copy of the prescription. No one likes being corralled like cattle and, unfortunately, many medical offices take that tact. In contrast, Dr. Darby's office takes a welcome and personal approach that makes the experience both comfortable and enjoyable. Now, if they could just get an espresso maker...

My appointment was cancelled by this office at 4 o'clock on a Friday afternoon when the office is…read moreclosed without any explanation. My appointment was at 8:40 on Monday morning. This is unprofessional and poor patient care. I need a new prescription before I can get new contacts and I am on my last pair. For them to cancel without any explanation so close to my appointment date, no option to reschedule to the next available is frustrating. I am going to have to wait however long for the next available appointment with a different practice so I can have contacts to be able to see. Thanks wagoner, good going.