The company was very good to respond and get me a quote, but there proposal came up a little bit…read morehigh.

We were in a real bind. The pest control company that we had been using for about 17 years had gone…read moreAWOL. We called 5 times in 3 weeks, without a return call or sending someone out. We texted, we sent e-mails. Nothing. It was not easy to hire a new company after all that time, but someone we know, who is very picky, said this company was the best. We called at about 10:30 and had someone at the house by 4:30. The technician was friendly, knowledgeable and spent an hour going over our house inside and out. Within 24 hours we saw a big improvement of a problem our other company was working on for about 6 months. We did not take changing companies lightly. But we had to do what we had to do. Two small things to take note. 1.What they use is safe for pets and humans but both my husband and one of my dogs did have a slight reaction to the treatment. 2. They are not cheap. But I guess you get what you paid form Glad we made the switch. Plan on staying with them for a very long time.

Our serviceman Dwayne does a thorough and careful job addressing and pest problems we have.read more

This is the absolute worst company out of all the pest control companies in the pslm beach county…read morearea the prices are extremely high and the technician knew nothing and either did the supervisor stay clear of this company

Your service technician, Joe, provided my annual renewal service on 15 May. Arrived on time,…read moreserviced the exterior then the interior of the house. He also asked if I had any concerns that needed to be addressed. Before leaving, he checked & serviced the attic. Great job!

The guy who comes to the house goes above and beyond every time, sad but rare to see these days. I…read morerecommend them without reservation.

Very professional. Came on time . Solved my problem almost immediately. Reasonable. I won't use…read moreanyone else. Thank you.

Great customer service. Ricky is a small businessman that actually cares and he is very reasonably…read morepriced!

Inspector Steve showed up on time and was very knowledgeable. He took his time going over the…read moreentire residence and provided me with a reasonable quotes. I hired Orkin and the first application is Next week. I'll circle back with a second review.

This business is horribly unreliable and continually changes your appointment schedule without your…read moreknowledge. This company is literally the biggest stressor in my life to the point that I stopped using them for pest control on a monthly basis, switched to a seasonal basis, and now have quit them all together. Everyone seems very pleasant, but are absolutely horrible with follow through and no one seems to know where the fault lies. They each blame a different department and the automated scheduling system. I assume it is the manager and no one is able to say that out loud. They will promise you a specific time. And then arbitrarily change it. I've had to have them come out multiple times to service the same area because their technicians do not do a thorough job. Online it says they're open 24 hours, but they are really open around 10 -5. Even if you ask for the earliest time slot and they say 8-10, they get to the office around 8, have a meeting, and then leave around 9. I've never had anyone come earlier than 10ish. I've had to take off so many days of work to accommodate these people. It isn't worth it.

They came quickly, started their service and are prompt in all their work…read more Signed up for their service. They're great!

Best service ever!!! They make sure everything is done properly. And even check on you to make…read moresure!!!

Failure to disclose fees by manager Brian during conversation about restarting service…read more The email below was an internal message sent to inform their team how extraordinarily dissatisfied I was with how they handled the call - BTW, I went with Hewitt and they were wonderful! Hi Team, Andrew has decided not to reinstate his PC services, citing that Brian did not disclose there would be a reinstatement fee of $141 at the time of their conversation. He feels it was unprofessional that all requirements to resume service were not fully communicated upfront. Andrew has paid the outstanding balance of $47.00, but remains adamant that the reinstatement fee was never discussed. He expressed strong dissatisfaction with how the matter was handled and stated he intends to post a negative review on public platforms such as Facebook, Instagram, and others to share his experience. Best regards, Ebony GINNY WHITE -sadly, you missed the point entirely. Not sure if that was due to avoidance or ignorance. The fact is that your manager Brian FAILED TO DISCLOSE all the fees that would be incurred by restarting service. He merely skipped over that fact thinking he had duped me. Guess what, NOT TODAY!! And one other thing. At HEWLETT, if you reinstate service within 6 months there is no additional fee. Maybe your business model should be revised to keep up with the competition! Truly Nolen Pest & Termite Control (Owner) 43 minutes ago Andrew, I responded to you on your Yelp review. I believe that the reason for the full $141 charge and not the $47 per month is because you cancelled 5 months ago and you had a balance of $47. We are sorry to lose you as a client. Sincerely, Ginny White Truly Nolen of America Inc.

Donald Douglass (Greenacres, FL location) has been our pest control expert for several years. He…read moreis very thorough & always pleasant and professional. He listens to our concerns & has a lot of experience/knowledge to help us fight the bug battle. We appreciate him & he is an asset to Truly Nolen. Definitely recommend Donald D.

Once again Native Pest Management has surpassed my expectations!…read more Johnathan the technician that serviced my home today was excellent. He was polite, considerate, and friendly. I wish all companies in Florida were managed as well as this one. Excellent customer service and communication skills. Thank you so much for the great service.

I see some of these comments are a little alarming, but I must say this is a very decent company,…read morewhich I feel is very good with communication because no matter what they always get back to you my special Angel over there is Tyler Wright the gentleman is a man of understanding, patience and compassion and I appreciate his service Thank you, Tyler Wright

i have been using Empire for many many years. The techs are always friendly, efficient and…read moreaccommodating. I highly recommend Empire Pest Defense! You won't be disappointed!

I've been dealing with Empire for 17 years+. They do a great job and are very accommodating. I…read morehighly recommend them. Empire always seem to have very efficient and friendly technicians.

2020- We just had another impeccable extermination treatment performed by Ray. A couple of years…read moreago, my husband and I had been battling a considerable roach infestation. We called Ray and he assured us that he'd be able to help us out. Since then, we've never had roach issues again. To anyone looking for an amazing exterminator that handles their work not only professionally, but also compassionately, look no further. Trusting Ray of Excellent Results is your answer. 2019-Ray is the best! We had a horrible palmetto bug infestation that wouldn't go away with any treatment products we could get our hands on at stores. We called Ray to make an appointment and have never looked back. He is a one man show, so you do have to be patient with scheduling. But his services are worth it. Top notch!

Excellent service and great communication through the process. Well explained to us how it works…read moreand what to expect