Failure to disclose fees by manager Brian during conversation about restarting service…read more The email below was an internal message sent to inform their team how extraordinarily dissatisfied I was with how they handled the call - BTW, I went with Hewitt and they were wonderful! Hi Team, Andrew has decided not to reinstate his PC services, citing that Brian did not disclose there would be a reinstatement fee of $141 at the time of their conversation. He feels it was unprofessional that all requirements to resume service were not fully communicated upfront. Andrew has paid the outstanding balance of $47.00, but remains adamant that the reinstatement fee was never discussed. He expressed strong dissatisfaction with how the matter was handled and stated he intends to post a negative review on public platforms such as Facebook, Instagram, and others to share his experience. Best regards, Ebony GINNY WHITE -sadly, you missed the point entirely. Not sure if that was due to avoidance or ignorance. The fact is that your manager Brian FAILED TO DISCLOSE all the fees that would be incurred by restarting service. He merely skipped over that fact thinking he had duped me. Guess what, NOT TODAY!! And one other thing. At HEWLETT, if you reinstate service within 6 months there is no additional fee. Maybe your business model should be revised to keep up with the competition! Truly Nolen Pest & Termite Control (Owner) 43 minutes ago Andrew, I responded to you on your Yelp review. I believe that the reason for the full $141 charge and not the $47 per month is because you cancelled 5 months ago and you had a balance of $47. We are sorry to lose you as a client. Sincerely, Ginny White Truly Nolen of America Inc.

Donald Douglass (Greenacres, FL location) has been our pest control expert for several years. He…read moreis very thorough & always pleasant and professional. He listens to our concerns & has a lot of experience/knowledge to help us fight the bug battle. We appreciate him & he is an asset to Truly Nolen. Definitely recommend Donald D.

The company was very good to respond and get me a quote, but there proposal came up a little bit…read morehigh.

We were in a real bind. The pest control company that we had been using for about 17 years had gone…read moreAWOL. We called 5 times in 3 weeks, without a return call or sending someone out. We texted, we sent e-mails. Nothing. It was not easy to hire a new company after all that time, but someone we know, who is very picky, said this company was the best. We called at about 10:30 and had someone at the house by 4:30. The technician was friendly, knowledgeable and spent an hour going over our house inside and out. Within 24 hours we saw a big improvement of a problem our other company was working on for about 6 months. We did not take changing companies lightly. But we had to do what we had to do. Two small things to take note. 1.What they use is safe for pets and humans but both my husband and one of my dogs did have a slight reaction to the treatment. 2. They are not cheap. But I guess you get what you paid form Glad we made the switch. Plan on staying with them for a very long time.

Very professional. Came on time . Solved my problem almost immediately. Reasonable. I won't use…read moreanyone else. Thank you.

Great customer service. Ricky is a small businessman that actually cares and he is very reasonably…read morepriced!

The Barker Team is first class. From the office to field operations they were a pleasure to work…read morewith. Thanks to Justin and Matt for aggressively treating my home and sharing areas to correct. Support a local veteran owned small business. It's the right thing to do and you'll be glad you did.

Technician was very friendly and knowledgeable. I find their service and expertise is much better…read morethan our previous pest company.

They came quickly, started their service and are prompt in all their work…read more Signed up for their service. They're great!

Best service ever!!! They make sure everything is done properly. And even check on you to make…read moresure!!!

I would give Shaun 6 stars if I could! I purchased a new…read morehome and the cable company came out to do an install and informed me that there were (very) dead rats in traps in my attic! Shaun came and cleared them out and did a full inspection and was pretty sure whom ever set the traps sealed them in and likely there are no more. The cable guys said they would come back later on if I got the rats out but after Shaun left the cable guys apparently decided to take the rest of the day off! No rats but no cable either! I would highly recommend Critter Guys!

Twice in the past five years we have had bat infestations. A neighbor recommended The Critter Guys…read more They were incredibly responsive and in less than a week our problem was solved. Shaun & Eric are a pleasure to work with.

Great service. Excellent value. Automated service reminders and the ability to pay online make…read morethings very convenient, Thank you!

They were great in the beginning but I have now decided to end my service with them due to an issue…read moreof trust. It is truly impossible to get in touch with them. I have called about five times and written to their email on their website to tell them to cancel my service, to please call me to confirm that. No response at all! I am very sorry because now I am still looking for a nontoxic pest control company, but definitely do not want to go with them. I did give them my credit card number and if they charge me any further, I will report them to the Better Business Bureau.

Inspector Steve showed up on time and was very knowledgeable. He took his time going over the…read moreentire residence and provided me with a reasonable quotes. I hired Orkin and the first application is Next week. I'll circle back with a second review.

This business is horribly unreliable and continually changes your appointment schedule without your…read moreknowledge. This company is literally the biggest stressor in my life to the point that I stopped using them for pest control on a monthly basis, switched to a seasonal basis, and now have quit them all together. Everyone seems very pleasant, but are absolutely horrible with follow through and no one seems to know where the fault lies. They each blame a different department and the automated scheduling system. I assume it is the manager and no one is able to say that out loud. They will promise you a specific time. And then arbitrarily change it. I've had to have them come out multiple times to service the same area because their technicians do not do a thorough job. Online it says they're open 24 hours, but they are really open around 10 -5. Even if you ask for the earliest time slot and they say 8-10, they get to the office around 8, have a meeting, and then leave around 9. I've never had anyone come earlier than 10ish. I've had to take off so many days of work to accommodate these people. It isn't worth it.

i have been using Empire for many many years. The techs are always friendly, efficient and…read moreaccommodating. I highly recommend Empire Pest Defense! You won't be disappointed!

I've been dealing with Empire for 17 years+. They do a great job and are very accommodating. I…read morehighly recommend them. Empire always seem to have very efficient and friendly technicians.

Mike is the best. I have used their services for many years. He always provides professional and…read morecompetent service at fair pricing. Highest recommendation.

I have been a client of Evergreen Environmental Services for quite some time. To be perfectly…read morehonest, Mike, who is the owner is beyond question, the most KNOWLEDGEABLE, PROFESSIONAL, and RELIABLE person/company I have found. Five stars is not enough. I offer TEN. If, for some reason you have a "critter problem, then I heartily recommend Evergreen Environmental Services for Services.