We recently moved to the area, and one thing I was nervous about was finding a trustworthy mechanic…read moreas a bad mechanic can cost you tons of time and money. I originally got turned on to Roberts Auto Repair by seeing the blue Tacoma with the phone number on the side. I figured anyone who can keep a truck that old looking that good has to be one hell of a mechanic. I just picked up my old own truck this week, and Roberts was the first place I took it as the check engine light was on. I pulled the codes, and it turned out to be the knock sensor. I took the truck in fully intending to just have that sensor replaced, and Jason talked me out of it because it wasn't needed. I feel like the best way to judge how trustworthy a business might be is if you walk in trying to spend money on something you don't need and they turn you away. If Jason would have been like, "Oh sure we can do that no problem," I'd be $150 lighter and probably never even really know that I didn't need to do it. Instead, his guys tuned the truck up and replaced a problematic radiator and the thing runs as good as new. We'll definitely be going to Roberts Auto Repair from here on out. They did good work, didn't upsell me on things I didn't need, and got it all done quick. What else do you need in a mechanic?

This is by far the most rude, and least professional business we've ever used. He did not hold up…read moreto their word, he called us names, like "feaking yankees", he said some incredibly mean and unprofessional things to us. He's hot headed, and it's been said numerous times that he is thriving off of the good business his father established and he took over. He said that because we upset him by asking if the work was done correctly and saying it's important because of many of the reviews we are reading and the fact that we have three babies in the vehicle, that our car was in his custody now and he was going to charge us whatever the heck he wanted to and we had to pay it or we would not get our vehicle back. He didn't get the vehicle in when he said he would and closed up shop without notifying us. My husband had to pay our plumber to get to work the next morning, as we are new to the area and do not know anybody. The only reason we went to him and not our previous mechanic was because he ensured us he would have the vehicle in That Day. ********He said that we would not get charged as agreed upon unless we took our bad review down. He still overcharged.********* He's called us numerous time back to back when we've messaged him confronting him of the damages done to our vehicle while in his custody, and harassed us. We have phone log attesting to this. *******POSSIBLY THE WORST OF ALL, they in fact DID cause damage to our vehicle. When driving off his lot the day the work was completed, our vehicle began to shake all over the road. A bunch of lights came on as well.******** We found out days later that not only did they barely hand screw in the bolts on our wheel bearings which had practically fallen off, but they also broke our vehicle sensor, which is accessed thought the wheel bearings. Additionally, we had to replace two wheels which were recently put on due to damages done as a result of the bolts not being screwed in. We have paperwork from several mechanics, one of which we say who the day before going to him (they ran a full diagnostics, no lights on, no issues with vehicle), and the mechanic we saw after leaving Roberts, both attesting to these facts. He refuses to pay for the damages, he's fought us every step of the way. RUN FROM THIS MECHANIC if you value your and your families safety and money. It might sound like I am over exaggerating, but I have actually left so much out of this review. We would be here all day if I mentioned all that he's done and said to us. We have sought legal aid in this matter as well as contacted the BBB and Attorney General. Long story short, I suggest you save yourself the headache and money and go elsewhere!

needed dependable transmission diagnoses and they where exceptional! found transmission thousand…read moreless than other shops. fixed and on the road promptly.

I bought the parts myself. My truck had 90,000 miles on original brakes and had worn to almost…read morenothing. Collin replaced pads, shoes, and rotors in less than 2 hours. His work is exceptional. I would trust him to do future work on my vehicles. His rates are very, very reasonable.

From the owner: We are a mobile auto servicing business that does all types of work! From basic vehicle maintenance…read moreto engine rebuilds, we have you covered! Servicing all makes and models! We also do custom installations at customer request.

Brenda Rosen: It is the only place I will bring my car to. My husband passed away suddenly and I…read moream elderly, I know nothing about autos. Josh listen to me and made sure my car was safe. They never overcharge and have been very generous with their help and pricing. If you need service I recommend them highly. They are honest, friendly and car about your needs. I trust them and will not have anyone else look after my car.

Easy process, you tell them what you want, they do it exactly as you described, they balanced,…read morerotated & an oil change in less than 30 mins & the pricing is very fair

Please stay away from A to B auto mechanic in Knoxville area. He will take your money and promise…read moreto fix your car. I asked for refund because he was a no show. He said he would refund his labor cost right away and then the refund for the ordered part no later than 14 days. Nothing was refunded. He's also doesn't care that he kept my money. Spread the word. Reporting him to police today.

A B Auto Repair AUSTIN STOLE $1300, plus $75 for estimate, from me. . He supposedly repaired my car…read moreuntil afterwards all the oil came out. I towed it to Beaman's. They said it wld cost $4500 to fix. They also told me how he had put a rag n tool under the oil pan. They said that he ruined my car. 100% his fault.

I have just moved to Kingston and was looking for a reliable repair shop for both our cars. My…read moreSubaru needed brakes so I got a couple of quotes between 350 and 400 then Eddie's was recommended and their quote was a bit higher but since it was recommended I figured I don't mind paying for better service. Well their place was spotless it was like sitting in a Dr office. After 3 hrs I was done and the bill was double quoted. So Eddie says oh the quote was just one axle this was never mentioned plus ever where else was half. So bottom line I'll never go back and I don't recommend them since this was the oldest trick in the book. Live and learn just don't make my mistake.

At at 4 PM on 4/26/24 (Friday) my family found ourselves in an AutoZone parking lot with a broke…read moredown truck hauling an RV. I googled repair shops and found Eddie's but saw that they were going to be closed in an hour and a half so I didn't have much hope that my situation was going to be resolved without recourse to some towing. Going for broke, we called them up, talked to Claire, and they said they had an open bay and would be happy to look at it. By the time I got the truck to them and they diagnosed the problem, we were 30 minutes to closing. It was the radiator and needed to be replaced. That's a serious job but they said they sympathized with my predicament and the mechanic, Brandon, and managers Donnie and Wes, were willing to stay late to fix it. Long story short, they stayed until 8:30PM fixing my truck. It works great and we were able to camp and attend the horse show the next morning! This was service above and beyond anything I expected. I can't thank and recommend them enough.

These guys a great. I highly recommend. Good to find a decent honest shop, I'm new to the area.read more

The guys at Roane County Tire are the best. If you need anything done to your car check these guys…read moreout. You will not be disappointed.

I called because my ac was blowing warm. He came out and charged my system. Price was a little high…read more$80 appointment fee and $20 in parts; but I didn't have to wait for an appointment; he came right away, did a great job and my ac is back up and running!!!

Elite was awesome! Knowledgable and kind. His diagnostic fee was cheaper than others and his…read moreservice was quick. I requested an appointment and he was able to get me in asap coming out on a Sunday morning. The issue was my heat was not working. The first thing he noticed was my antifreeze was almost empty. He went and got the fluid i needed and put it in for me. The heat still wasn't working but he said it probably needed to be driven and sure enough the heat started working with in not even five minutes. He was worried about a leak so he wanted me to keep him updated on the issue. I highly recommend!

I had the best experience with Eddy's. Mason was my technician and he assured me that my car would…read morelook brand new again and he stood firm on his word, it's perfect! Very nice folks to work with and came highly recommended by State Farm Insurance, they did not disappoint!

Got some body work done and they were fantastic! Car looks better than it has since it was brand…read morenew, they were able to be flexible with times and help arrange rentals and pickups.

These people do not know what they are doing. its like 3 people and they all work second jobs so…read morethey are not always available. i had requested for them to come out late at night to help with a serpentine belt, to their credit they did. but the belt we had didn't fit so they had to com back in the morning. the next day we were ghosted all day by the mechanic and when we called the office they were like "he's on his way" but hours pass and he's a no show. the office cant even get a hold of him. id say stay clear of these people.