Alesha Stephens has always been very helpful and knowledgeable her help is always appreciate.read more

Outstanding customer service representative "Mandi". She answered all of my questions throughly and…read morecompletely so that I understood my issue. THANK YOU so much for your help. SINCERELY, a very happy customer

By far the worst insurance company I've worked with.. they will promise you anything to buy…read morethemselves some time then disappear. My vehicle has been sitting at a shop for 4 weeks. No word from the claims department (I've left multiple voicemails! Adena Bailey, the claims supervisor shouldn't have a job.) Brandon called me and said he was going to get on top of it and call me back the next day.. that also never happened.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: MI-8503519

Stowe Insurance has been around a long time and they do a great job - Adam and the team are very…read moreexperienced and a trustworthy group.

We've had all of our policies - autos, rv, home, umbrella, - handled by David Giesen's State Farm…read moreAgency for several years now. what i most appreciate about them is how they go out of their way to respond to our questions and handle our needs. we're both retired and on medicare so we don't need additional PIP coverage. state law requires that agencies certify personal/medicare medical coverage before they allow an insuree to opt-out of the costly additional PIP coverage. a prior agency required that we sign each individual form and resubit proof of coverage each and every time. the Giesen Agency allows me to supmit proof online and even has an online system for certification. David and his staff, particularly Sarah Hertzfeld, have also always made themselves immediately available when we've questioned some of the boiler-plate information included in our policies the outstanding professionalist and customer service provided by David Giesen's State Farm agency are MUCH appreciated and highly recommended!

DO NOT USE THIS STATE FARM AGENT OR HIS OFFICE!!!! Very unprofessional and rude. Argumentative and…read morenot receptive to customer complaints and concerns. Will never use state farm or recommend to a friend if this agent is any representation of state farm as a company.

I grew up in Jackson, and when I moved back to Michigan, I found that the best prices that I could…read morefind were found by going directly to the national chains, but by going back to a local business that I grew up with. I live in Detroit, where insurance doesn't come cheap. They beat the premiums for auto insurance I was being offered by the national chains by 50%, and so I went to them when I insured the first home that I purchased. There was an incident where the policy was originally written for the value of the mortgage, and the underwriter attempted to up the coverage to the replacement value. Now, please understand about my home, is that never, would I ever, attempt to rebuild a 4,000 square foot Colonial with seven bedrooms. We went back and forth for a while until Ric Walton, the firm's chairman, stepped in and made good on the original policy, saving me from paying substantially more than we had initially agreed upon. I'm not sure how they did it, but this is an example of a local firm with whom you can have the utmost confidence in doing business. They stick to their word, and they truly put customers first. Many thanks to Mike Zimmerman and Ric Walton.

I've I've gone to Walton Group for over (30) years. I've always had a great experience…read more.... That's why I'm bothered by my experience last week with one of the FRONT DESK WOMAN. I had called requesting my insurance rep. I said hello & asked for who takes care of my insurance. I wasn't sure because they change often. Rather than the girl saying, I'll check and be right back - - -SHE WENT SILENT while she checked. I did not know she was checking.....After a bit of silence, I said ""HELLO, are you their""...... Well GOOD LORD, you would have thought the world ended......Her response was nasty, condescending, rude & totally uncalled for......She barked "" yes I'm here, I can only do things so fast.....OMG- - -Sooooo nasty !!!!! I get people have bad days, we all do but this was 9:00 am.....What a way for her to start her day..... How unfortunate this person is the first person you see when entering this business or hear when calling the Insurance Group.....Hope her issues get better!