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    Walton Insurance Group

    4.0 (2 reviews)
    Closed Closed

    Services - Walton Insurance Group

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    12 years ago

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    Barker Weber Agency - Providing quality coverage and excellent service because we care about you.

    Barker Weber Agency

    (5 reviews)

    Barker Weber has been a joy to work with for many years. My needs have always been on the top of…read moretheir list, I have had nothing but exceptional service from all their agents, no matter how big or small. Thank you Barker Weber, I recommend you to all my friends and business associates!

    While everything started out good they have really been dropping the ball lately…read more My car insurance was going up 70 dollars a month and my agent never contacted me or looked for better rates like he promised he would do regularly to ensureI always got the best rate. I found out he is on a week long vacation. I called in and spoke to someone there after having to call in multiple times. These people like just shooting people to voice mail and do not seem to care you have a job and you are trying to do this on your lunch. Finally got someone and they promised they would get back with me the next day with insurance quotes. Kind of important because my insurance policy would be renewing in less than a week at the new 300 dollar a month price. Well they never did. Called when they opened the day after he was suppose to contact me back. I explained my situation to the receptionist and that I had to speak to someone this morning to get it resolved. She transferred me to someones voice mail. I called back and got the same girl who again didn't seem to care I had to get this taken care of, she was very huffy and rude and once again transferred me to someones voice mail. Reasonably upset I called back a third time. Finally I got Ashley who placed me on hold until she got the manager. The manager was mad at me and lectured me for being short with her people when it was not their fault. I explained my situation to her and also explained that the first receptionist I reached twice kept transferring me to peoples voice mails when I needed to speak to someone this morning to get this fix and I also explained it was not my fault. She basically asked me what I expected because they had just opened and she could not help me now but would have to get back with me. She also said there just may not be another insurance rate lower for me. Just excuses when Barker Weber people dropped the ball multiple times through this entire process and then want to act like I am the bad guy for being upset at their continued incompetence. I have already been looking for my own car insurance and found 2 quotes of less than 200 a month where their best quote was only 220 a month last time. It seems they have no sense of customer service or making customers happy. While I may have been short with the people I spoke to I never cussed or yelled at anyone. I was just very forceful and told them exactly what was happening and what had to happen to resolve the situation Something their office manager that morning was to incompetent to handle

    Walton Insurance Group - homeinsurance - Updated May 2026

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