I made an appointment and wanted insurance quotes for with my car, house and business vehicle. i…read morespoke with I think the lady's name was Cynthia?? (older lady).... far back to the left. I handed her all my declaration pages from last year's policies and told her what had changed. There were only few price increases, everything else was the same. She asked what price I was quoted this year. I told her I would rather she do her quote and I will make a decision without giving up that information. A few minutes later in the conversation she asked again what the price was and I said "a lot more than I paid last year". She said "you're not going to tell me are you?" I said no. She looked irritated. It's not fair to barely beat another competitor to get the business which I've experienced before. I wanted the honest quote which should have been easy enough to do with everything I left her. I waited for her to respond a couple weeks and never heard back. I ended up with another carrier and feel very comfortable with them. It all worked out for the best.

I typically only review organizations that deliver exceptional customer service, which is why I am…read morewriting this review for Allen Harmon Insurance agency in Battle Creek. I recently transferred a vehicle to my cousin and Barb was able to research and find the best coverage at the best possible price. After finishing the necessary paperwork, she proceeded to review the insurance coverage and recommended a 6 month review to maintain a competitive rate in the market. So often organizations talk about customer service, however they rarely deliver the service they sell you. Barb went above and beyond, providing a "white glove" treatment for our insurance services, and that is why Allen Harmon Insurance will have a customer for life! Many thanks to Barb and the team at Allen Harmon Insurance.

Very helpful, patient with you and understanding. They don't have you waiting for long periods of…read moretime. They are very professional and very helpful!

Love our credit union! Great employees! Friendly and helpful! The Kalamazoo branch same thing --…read morecourteous, friendly, helpful people! Whether you're looking just for a checking/savings account; CDs or other investments, or for a loan on a motorcycle or car -- great people to deal with!

For me Megan is very knowledgeable as to what she does. She's quick and fast and has always got me…read moremy maximum amount return. Will always be back!

Taxes were done fast and efficient cost was fantastic Megan helped me get a bigger refund and I…read morelove her little gifts she gives beautiful pens and candy bars who doesn't love chocolate. Also any questions you have she knows the answer very friendly

Kathy Potts is the best!…read more I can't say enough how pleased I've been whenever working with Anderson and particularly Kathy. I always felt like I was getting the right kind of coverage for my lifestyle at a solid rate. And whenever there was some administrative technicality that I had a question about (having moved back and forth from California), Kathy was extremely helpful. If you are looking for insurance, make sure to give Anderson Insurance Agency a call.

I have spent years calling insurance companies to compare rates and came across Kyle Fields at the…read moreAnderson Insurance Agency in Jackson. Thank you for helping me review all the car insurances! I'm done calling all the insurance companies when I can let you do that for me! An absolute pleasure to work with everyone in the office.

Great customer service! And the best car insurance company I've ever had! Everyone should contact…read morestate farm and even spooner today if you need am insurance policy! Highly recommended!

They go above and beyond to help you & explain things. Great people. Quick responses to questions…read more Would recommend to everyone.

Excellent customer service today from Agent Brian Smith. Thanks for the informative session you…read moreheld with our employees!

The agent we met with - Ashley, was very nice and extremely helpful in a situation where my husband…read moreand I were having difficulties working with other insurance companies!

The service here was exceptional! Gwen the front desk secretary was pleasant and willing to assist…read moreevery time I had an interaction with her whether it was over the phone or in person. Mike who also helped us was kind, patient and thorough in getting our paperwork finalized...and they didn't charge us a thing! They were really good people to take their time out to do this for us. Such people should be commended for making our already difficult lives a little bit easier. Highly recommend this place.

This company does not honor contracts and attempts to hold escrow and earnest money in violation of…read morethe purchase contract. Nearly 18 months ago, we were going to purchase a home in Jackson, MI, but the bank did not approve the loan, so the purchase agreement was nullified at that point. The sellers actually sold the home to another buyer within a very short period of time (weeks), yet demanded that they be allowed to keep half of the money or else they would not agree to sign a release. The title company has not been helpful and has allowed an unscrupulous and unethical seller, to tie up the release of the earnest money for nearly 18 months! The contract clearly states that the purchase agreement is void and all money deposited by the seller shall be returned if financing is not satisfied/approved. We live in FL. This title company has acted as unethically as the seller. We are now forced to litigate this matter and until this matter is resolved and we get our earnest money returned, we will continue to file complaints and shed light on American Title company's dishonorable conduct. For $500 in unlawfully held earnest money, this company has purchased endless bad reviews, complaints to the state AG, and litigation. American Title Company is dishonorable!