I made an appointment and wanted insurance quotes for with my car, house and business vehicle. i spoke with I think the lady's name was Cynthia?? (older lady).... far back to the left. I handed her all my declaration pages from last year's policies and told her what had changed. There were only few price increases, everything else was the same. She asked what price I was quoted this year. I told her I would rather she do her quote and I will make a decision without giving up that information. A few minutes later in the conversation she asked again what the price was and I said "a lot more than I paid last year". She said "you're not going to tell me are you?" I said no. She looked irritated. It's not fair to barely beat another competitor to get the business which I've experienced before. I wanted the honest quote which should have been easy enough to do with everything I left her. I waited for her to respond a couple weeks and never heard back. I ended up with another carrier and feel very comfortable with them. It all worked out for the best. read more

I typically only review organizations that deliver exceptional customer service, which is why I am writing this review for Allen Harmon Insurance agency in Battle Creek. I recently transferred a vehicle to my cousin and Barb was able to research and find the best coverage at the best possible price. After finishing the necessary paperwork, she proceeded to review the insurance coverage and recommended a 6 month review to maintain a competitive rate in the market. So often organizations talk about customer service, however they rarely deliver the service they sell you. Barb went above and beyond, providing a "white glove" treatment for our insurance services, and that is why Allen Harmon Insurance will have a customer for life! Many thanks to Barb and the team at Allen Harmon Insurance. read more

Always a pleasant experience! I love that I have an friendly local agent, and not someone that hates their job on the other side of the phone. Competitive pricing with *truly* personalized service, that is what sets Allen Harmon Insurance apart from the competitors. 5 Stars. read more

The staff at Allen Harmon Insurance know their stuff. They are always going above and beyond to help me with my insurance needs. Having many companies to choose from, helps them find the best coverage to fit my needs. The entire staff is friendly and courteous. Give them a call today! read more