Anchor Realty Group has now been my property manager for my home in Norfolk since 2019. In the past two years, they have displayed professionalism, insight, and rapid updates with tenants maintenance requests. I found out about Anchor Realty through a friend that was renting a house. I asked him how he paid his rent, and he told me, "It is super simple, check this out." He showed me the easy way Anchor Realty has their renters pay their monthly rent, request maintenance, and track their bills. If it wasn't for my friend renting a property through Anchor Realty, I would not be where I am today. If you own a property, and are looking to make it into a rental property, go check out Anchor Realty. If you are looking to buy a home, one of their Real Estate Agents would me more than willing to help you through the process and get you the best deal! Thank you Anchor!! read more

We stayed at their condo at Playa Rana and it was great. All was as expected. Clean and basic amenities. Nice quartz countertops and so nice to have washer/dryer and full kitchen when staying at the beach. It is a block from the beach so perfect location in the middle of all the restaurants and shops at the boardwalk. We typically stay at Hilton properties and decided we wanted to try a vacation rental to give us all more space for our teenage boys with the two bedrooms and two bathrooms instead of a hotel room. Such a nice end to our stay having the owners cute daughters serving breakfast when we dropped off our parking pass at the office. I would definitely recommend Anchor Realty if you are considering a rental in Virginia Beach. read more

Never rent from these crooks. Refused to give me my deposit back after giving a month notice on a legitimate health issue. Rented a condo in Gulf Highlands. Use Homeaway. They are reliable people. read more

Wouldn't recommend this place to a dog! I moved in under a six month lease, regardless the bad reviews i had read , the realtor Scott basically made all the pros out-way the cons, such as the close distance to the beach vs the condition of the apartment.. first of all there was roaches , i know i call a good 3 times about them which they came out the second time and basically told me the third time there was nothing they could do its the building !! Next the dirty water from the washer machine drains into the bathtub , which it had been since day 1 but however they exclaimed it was a drain problem due to my usage and i was charged $80 ! The maintance person is extremely rude and a "know it all" . Supposed to get back to you within 48 hours but everything i have called for wasn't addressed until atleast a week later. Not to mention i was return $147 out of a$1200 deposit because they eclaimed they smelled smoking and they had to do alot of cleaning up after we left! The lies, the whole damn building smells like smoke and roaches and on top of that the week i moved out and hired a cleaning company to come touch up after me just to be extra. But the still insist it took over $1000 to clean a small ass 643 sq ft apartment .. i will never recommend anyone or rent from them again and i have already went to legal at my command to make sure they are put on the DNR list!!! read more

Beware of renting from this company! They are lazy and do not put their clients first - I would not like my awful experience to happen to anyone else. Anchor forces you to put down a $1000 damage deposit and sign a renting contract with them. The $1000 was laid on me to my surprise at checkout - I didn't really have a choice. The rental agreement is also somewhat ridiculous. Anchor REALLY holds you to it. Here are a few examples: $50 fee if you check out at all late, $50 if I don't clean to their standards (no soap, no vacuum, no trash can in unit if that helps), just a bunch of little things that add up. You would assume they take their contracts pretty seriously. They do when it benefits them as I stated above. When it affects the client, this company is even willing to break the law and their own contracts. In their rental agreement they force you to sign, they state they will return your $1000 damage deposit within 15 days of your stay. 15 days comes and goes, so I call Anchor up, and tell them they are breaching a legal contract by not returning my money. $1000 is a lot! Can't let that go for too long. They respond by telling me that the person who deals with deposits was out of office on vacation... Ok. My money is passed due. Agent on the phone told me she couldn't give me any information about my $1000 deposit - except that they hadn't even processed it. What? They hold me so strictly to their rental contract but take no accountability over returning $1000 they steal from you. This company is a bunch of lazy crooks - they really don't care about the people renting from them. I had to follow up multiple days in a row to speak to someone about getting my deposit back. After all of this, threatening me with their rental agreement, forgetting to touch my deposit, their only explanation was "this slipped through the crack." I asked for my "processing fee" to be returned because I still haven't received the $1000 Anchor owes me. They responded by inviting me back for another stay at 10% off. Anchor - you would have to pay me to stay with you again. You clearly do not care about your clients - only your bottom line. In summary, Anchor Realty will charge you ridiculous fees, set you up in a sub-par apartment, threaten to charge you additional money if anything is not perfect to their standards, threaten to charge you more money if you break their rental agreement............. But they can take as long as they want returning $1000. In fact they won't even call you back unless you chase them down. Beware! The experience with this company made me wish I didn't vacation. read more

The process from beginning to end was excellent. The staff was prompt and very informative. Property was beautiful and fit all my families needs. Every vacation we take from here on out we will be using this company! read more

We had a horrible experience at 314 27th street/sandy piper lookout. The floor was filthy as soon as we walked in. I had to get on my knees scrubbing with paper towel three times throughout to make it reasonable/acceptable right away. The bed looked like someone ran away in a hurry: the mattress was put backwards with a completely ripped open cover protector. Loose mattress padding was sadly left on top of the mess. When checking closely, we notice the comforter was stained and pillows were beat up. We ended up using our beach towels as pillows and cover. The sagging mattress gave us back pain after few hours sleep. More discoveries the next morning when lights are better: the couch was covered with dog hair and most shockingly the glass piece on the microwave front door was missing! No one ever seems did any checking before we got the key! It is still totally beyond me how no one ever noticed the missing glass on the microwave! Complaint to the management(4 phone calls, 2 emails over the period of 24 hours) met with dismissive attitude(" you can call the cleaning company" after I told them I cleaned the floor) and excuse after excuse "we are just middle man... we have no control over the work of cleaning crew...the owner is not responding"...They are admitting they can't even manage the property while getting $ ---how incompetent this company is. It won't take any responsibility. Whatever the problem is within this company, it failed to deliver the property to us with a reasonable status. And that is no excuse! Upon getting the email response back from the management, I was so disgusted with the attitude and whole situation that we ended our 4-day vacation after 24 hours staying in that dump! I wish I have done research on this "anchor reality virginia beach" before booking. Now I see that our experience is hardly unique and the service has been consistent low. Also, just after one day dealing with it, I am not surprised to learn that this company filters bad reviews out. Good luck to anyone who will rent from them. Don't be fooled by their front end service. Wait till issues shows up. read more

The blue crab bungalow is horrible. Kitchen area is filled with ants , holes in the walls. Smells horrible all the floors are at different slopes. A fresh coat of paint would go along way. The pictures on line are not what this place looks like. This place is a dump. I knew for the price we paid, it would not be a top dollar place but this is just terrible. And I have no choice but to deal with it for the next 5 days. read more

Anchor Realty managed my short-term rental property for several years. They have a few good individuals on the team (maintenance, front office, Q&A etc.) However, largely Anchor failed on many different levels and I can't recommend them. Examples include, poor/inconsistent cleaning (especially early on), a terrible website, high property management fees, addon fees -- at one point they even wanted to charge more fees to list on various websites such as Airbnb and to install electronic locks on all of the properties for something like $50 a month. Anchor lacks strong leadership and you are better served going through another property management team in the area or self managing. If for some reason you actually do get into a contract with Anchor, read the fine print. Don't auto renew your contract, don't allow them to be your broker if you try to sell, only use them for summers, not winters etc. One positive note, they did get my property rented. That being said, they were using widely used platforms and I had to constantly coach them on pricing strategies to get it booked - this should have been their job. read more

I wish that I read Ben P.'s review before we rented a beach house from Anchor Realty Group this summer because our experience was very similar. Good luck getting your deposit back from them, since they seem to "slip through the cracks" quite often. The contract seems to be a one-way street and only apply when it benefits Anchor Realty Group. read more

I wish I had read the reviews before I rented from this company. I really liked the townhouse and thought it would be the perfect place to relax and get away from my stressful lIfe. I was willing to not complain about the spider webs and dust on the fan blades, the overflowing garbage and recycle can, and the stuff spilled in the bottom of the oven, the garage being full of leaves, and sand and a cigarette butt under a chair. Not to mention badly stained carpet and rug under the table. I would never put a light colored rug under a dining table in the first place. My heat was blowing cold air sometimes and warm air sometimes and the front outside lights would work sometimes but not other tImes. The maintenance guy came out and supposedly fixed both of these but they still aren't working. I absolutely despise the whole tenant portal. I just want to call someone and have my issues resolved and I don't think the tenant portal is user friendly because It doesn't make sense to me the way things are worded. I have requested that the broker contact me which he didn't do. The maintenance guy lied about calling me to schedule an appointment. I have seen 4 camel crickets and 2 huge roaches. The camel crickets caused me to have a panic attack. When I opened the oven a cloud of smoke came out and hit me in the face causing me to stumble back and hit my arm on the sink which resulted in a bruise. Homeless people are everywhere and I have been to the oceanfront countless times and I have never ever seen homeless people. It's absolutely ridiculous to pay $1800 a month to be miserable and live among the homeless. I can just park my van in the Planet Fitness parking lot and live out of it and use the gym's facilities. If you can't beat them then join them read more

Anchor Realty is the property management company at my 100 unit condominium facility. I sent them 8 emails about the trash problem at our complex. Each email contained vivid pictures of the garbage placed outside the trash bin and the dumping issues. Anchor Realty has not responded to any of my emails and the trash problem continues to exist. Trash and garbage placed outside the bin attracts roaches, rats, flys, racoons and all types of animals looking for something to eat. We also have numerous pet, parking and common area violations, which after 3 years, Anchor Realty has not corrected. Although my condo is in a nice area, the poor property management from Anchor Realty has made it less than desirable. No one wants a property management company who is arrogant enough, not to respond to your emails and completely ignores your concerns. If you do not want frustration in your life, stay away from Anchor Realty! read more

This agency was in charge of renting my husbands property. We initially chose them because he was friends with one of the agents. Well she didn't end up being our property manager some guy named Matt Toller was and let me tell you he was the worst. All he did was suggest lowering the price and then when he did get some potential renters he couldn't close the deal. If you are on the peninsula I would not recommend this guy if you wAnt your place rented in a timely fashion. He couldn't sell snow water worst experience everrrrr....can't wait to be done with this company. Only advice I have is read you rental contract carfully or you will be stuck. read more