I live in a rental apartment. My landlord sold the house a month ago and Leland Goldman is the new…read moreagent. Since that day, I have never had a single day without trouble. They have the worst customer service. My home was flooded because of leakage from upstairs and they responded to my emergency request for maintenance a week later! Please do not choose these people as your property manager if you are the owner of a place. They destroy your property by their negligence.

steer clear of this property management company. very unprofessional and high staff turnover. They…read morehave no idea what they are doing. They seem great before you move in (if you can actually get them to answer a text or show up to your showing). Once you sign the lease, good luck!!! They didn't clean a damn thing before I moved in and I had to clean up after their dirty tenant. She was literally moving out as I was moving in! Horrible planning. Also, their maintenance team is absolute garbage. I'd be better off putting duck tape on it than let them fix it. DON'T RENT WITH THEM!!!

Everything. communication, follow through, they do absolutely nothing. We have been through…read moreprobably six representatives over the years and all but one were useless.

Medina at The Select Group is amazing! She was supportive, communicated well, and went above and…read morebeyond to help me work through things that were out of my control. Couldn't have asked for a better manager to work with!

We just closed on our home near the VB Courthouse area. We were referred to Christi by our friend…read moreand neighbor who spoke very highly of her. All I can say is that she is a powerhouse of energy, information, and tenacity. She's also a lot of fun to work with! Although we knew she had other customers she was working with and stays busy, she spent as much time with us as we needed, always responded to calls quickly and made us feel like we were her only clients. Christi also made sure we always knew what to expect and felt confident every step of the way. The best part is that we listed our home at $449,000 but sold it for $12,000 more. 10 thumbs up!

Christi is a very knowledgeable professional who went well out of her way to help us navigate…read morethrough buying our home. She answered all my questions, helped me get through the mortgage process, gave advice on insurance and inspections and stepped in to help every step of the way. She is a very hands on agent and always made me feel like a priority. She listened to my concerns and worked nonstop to help find me exactly what I wanted. I would 100% recommend her to anyone who wants an agent who would go out of her way to get the job done. Thanks Christi!!

Avoid Jeremy Stansbury at all cost. He is unprofessional, rude, and just an overall jerk. Attached…read moreare texts he sent to our agent when we wouldn't budge on repairing the pool at our parents' home we are selling. We stated upfront we are selling "as is" regarding the pool, even with that we did offer a $5K credit. So instead of just moving on, he showed major disrespect to our agent and insulted us in the process. I would give 0 stars but it won't let me.

Realtor Jeremy Stansbury was extremely rude and disrespectful to our agent and to our family's…read moreintegrity. We are selling our family home and made it very clear the pool was," as is". We came down on the price of the property significantly and offered a credit. He responded by calling us cheap and dishonest. Not very professional at all. I have reached out to his company to speak to a manager regarding his behavior, and have yet to get a response. It is my advice to someone looking to find an agent, Jeremy Stansbury is of very low character and professionalism. Please keep searching

DO NOT RENT ANY APARTMENT THIS COMPANY MANAGES!!!!!…read more They are scammers who prey on their tenants!!!! They filed a malicious judgement against me that I paid and still refuse to file the proper satisfaction of judgement with the Virginia Courts!!!! This company has caused harm to many others, just look up the reviews for Piper's Landing Apartments. NEVER RENT THERE!!!! Unless you want to say goodbye to your $2000 deposit and want a bad rental history even though you are an exemplary tenant.

Jim Gurnee of Crestline Realty is such an awesome person and a great 'landlord' to deal with. We…read moreenjoyed our two years at Bay Quarter Townhomes, overall. The Association changed some rules on us and we couldn't park my husband's work-van there any longer but other than that, we dealt with Crestline Realty and James Gurnee, and could not have been more pleased with their prompt response and solutions to our needs. I am sure missing them now, as we rent a home with a completely opposite and unpleasant experience. Kudos to Jim Gurnee and Crestline Realty, and the nice people we met while living at Bay Quarter!

Dealing with their commercial side of property has been a terrible experience to say the least. I…read morehave lost money and time both of which I can no longer get back. Their lack of communication is my biggest complaint, but also includes the lack of caring about someone elses business, family and livelihood. I cannot express the frustration of dealing with them from March -now August on a place I was to move into next month. I simply do not understand how they run a business on this level! I am very glad at this point I have made a decision to not continue with them as I can only imagine what the future would hold with them. Leasers beware.

This company owns and "maintains" an apartment complex that was totally ignored after the huge…read morewinter storm his at the beginning of 2018. Residents had hardly any snow plowed, shoveled none of the walkways, and laid down zero salt. In turn, at least one woman fell and sprained her ankle carrying her son to her apartment. They have a retail facility they rent out that has no hot water heater, the roof leaks constantly despite making complaints, has disfunctional emergency exit lights, the list goes on. This company does not exist to help you feel comfortable in your own home or business, they exist to get that rent check every month and do whatever is is with it, just know that it isn't maintain their properties.

The stay here is awful. Dirty smelled like bug spray. The bathroom was awful I had to clean it…read morebefore we could even use it. For the amount of money you pay this is a rip off. Should be shut down . Rude people no help!!!!!

If I could rate this property negative stars I would. No form of structured management at all. When…read moreI lived at spotswood apartment back in 2017-2018 there were issues with the ac, window would randomly fall down, maintenance would randomly come into my apartment and I came home several times to my apartment unlocked. I communicated with the property management company that I would not be renewing my lease with a 60 day notice while talking to them via text and over the phone. The move out final walk through was scheduled with them and everything. The day before my final walk through they told me that they had to cancel it. They informed me that since I didnt give written notice that my lease was renewing and it auto renewed for 2 years. I was young in my twenties renting from them and found the apartment via a Facebook listing. Absolutely terrible and I was active military at the time. The Navy lawyers became involved and the property was actually blacklisted from future sailors to rent from them. They tried taking me to court for the 2 years and the judge awarded them that I was held for 60 days of rent. YPB LLC filed a judgment against me and it showed an outstanding balance. Once that amount was paid by me, they SHOULD HAVE filed paperwork with the court stating the debt has been satisfied. After that I rented from friends living in the home they owned. I now am looking for an apartment to rent in 2023 and this judgment showing an outstanding balance is popping up, making it unable for me rent anywhere. I have paid proof documents showing that it was resolved and settled. Contacting YPB properties via email, phone, leaving over 50 voicemails, direct messaging on Facebook... ABSOLUTELY NO RESPONSE!! What a terrible nightmare this property is. Stay far far away.

They manage a property of mine and do a great job. I live I'm a different state so I can't be…read morereadily available to tend to my property. Corey keeps things afloat.

From the owner: We have experience working with all property types in the 757 and we are able to provide…read moreindividualized attention according to your needs!

Annie Russell I've…read morelived at Kendrick Court in Herndon for 2 years. I'm not pleased with the management and maintenance teams. Particularly on April 15, 2026, there was a fire at the apartment complex causing damage to my apartment. [name removed], the Community Manager said I could move to another vacant apartment while restoration work was being done to my apartment. I asked who would move my furniture. [name removed] replied "I had the hire someone to move my furniture to the vacant apartment and then hire someone to move my furniture back to my apartment when the restoration work was completed". I then asked [name removed] if the company would reimburse me if I went to a hotel she denied my request. Since the fire on April 15, 2026, only limited work has been performed on my apartment. For example, on April 15, my windows were boarded up in my bedroom. The workers did not adequately cover up my furniture, the plastic covering parts of my ceiling is becoming undone. A company representative inspected my apartment on April 23, 2026. However, to date no restoration work has been scheduled Below is a few additional complaints during my 2 year stay: 1. Prior to the fire, maintenance have not responded to my maintenance requests in a timely fashion. 2. The water is turned off across the building on many occasions disrupting daily activities for hours. 3. The leasing officer needs training on her telephone etiquette as she has been extremely unprofessional to me when she answers the phone. Note I gave Kendrick Court a rating of 1 because I accidentally press the 1 button and could not change. Rating should be 0.

Good Morning Overseers & Management of the year "November 2025"…read more.... I, Gail Davis, have been a Satisfied & Glorified Resident since February 2015. And, Proudly I say that I have comfortably made "Lexington Club Senior Apartments" my permanent Mansion, Castle, Rivera & Paradisical Celestial Home unless or until I am unfortunately Evicted and/or meet my untimely demise. Graciously, in my many years of residency under various different owners and in-house staff...I have found the LEX Management & Maintenance staff (then & now) to be professional, approachable, personable, serviceable and accomodating. Especially the present Commendable "2025 Lex Team", such as; PM Eubank, APM Godbout, LS Perez, MSupv Price, GK Vazquez and Pt Laborer Eduardo!!!! In my pleasant opinion, the Office Team has been polite, efficient and readily available to assist me in required housing needs, private issues and/or documentation. And to me the Maintenance Team is respectful, prompt and thorough when completing my personal home repairs or tenant building concerns. Trust and Believe...it has been my pleasure to speak on behalf of the LEX on-site team and my residency. More importantly, my comments are honestly based on my private Interactions and personal Observations as a longstanding, hopefully outstanding Resident. Kindly be informed that my only humble request(s) reflecting future consideration are for the hopeful fixing/opening of our beautiful Pool, Security Officers -or- Cameras for our added safety for Seniors, building and/or-mailroom, community areas. And, the touch up of our several enter/exit doors/apartment windows of the entire development...to ehance the splender & beauty of our Neighborly Community. Very well as I end my Review...I offer you all you Blessings, Safety & Happy Holidays (/) to our Franklin Owners, Lexington Offsite Management, Inhouse Team & Lovely Residents(‍).......

10/10 recommend! Cara was amazing and patient as I was not in time crunch to find a home. As a…read morefirst time homebuyer, I was nervous and doubted if I could do this on my own. She took my feedback into consideration and never showed me anything outside of my desired location or price range! (We hit below my budget, btw) After a few rejections, an offer for the perfect home for me was Accepted! We even had some issues arise and she always stayed transparent and reassured me that I had done my part. I am now a new home owner and could not be more happy with my experience! Thank you, Cara!!!

Cara was absolutely wonderful to work with. She was knowledgeable and supportive right from the…read morestart when we contacted her about selling our first home. Everyone she recommended provided exceptional professional service and the process of preparing our home for sale went incredibly smoothly. She was very responsive any time we contacted her with questions. Our house did better than we ever imagined and I feel confident as well as it possibly could have with Cara guiding us through the process. What we expected to be an overwhelming experience could not have gone more smoothly.