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    Real Estate Group

    2.9 (13 reviews)
    Closed 8:00 am - 5:00 pm

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    Susanne Henderson - ReWard Real Estate - Hallway at the Newly renovated Historic Cavalier Hotel located at the Virginia Beach Oceanfront

    Susanne Henderson - ReWard Real Estate

    (2 reviews)

    I have utilized Susanne Henderson as both a buyer and a seller and would highly recommend her for…read moreyour real estate needs. If you are looking bullet points: strong negotiator, thorough, does not show your cards, and will look out for your biggest investment, considers best return on investment. On the sellers side: My husband desired to utilize an agent from a "larger company" that claims to have additional marketing capabilities. Unfortunately, the policies one company in particular had meant I would lose 14K in my deal, having to bring most of that to the closing table. For most of us, that is not something that can easily be accomplished. The agent released me from the agreement and did not tell me I could seek a new buyer. After consulting with Susanne, I agreed to give her a fast time-line because my savings was dwindling. She was able to secure a buyer within my timeline and the home was under contract almost immediately and closed on-time. Additionally, the buyers agent was not available to show the home, so she showed it on their behalf. She was VERY thorough, making only needed recommendations that would gain value VS the other agent that had us do over 6,000 in time-consuming repairs that did not end up adding value to the appraisal. Lastly, I didn't have to lift a finger on dealing with contractors, etc. for repairs negotiated in the PICRA, she handled all of that and I just wrote the check. Selling your home is a highly emotional and difficult process and she removed everything she could from my plate. On the buyers side: Susanne put me in contact with a fantastic lender that encouraged us to get fully qualified (not just a pre-qual). Initially I did not see any properties that I wanted. I made an offer on one, which was beat out, but Susanne reminded me that these things always end up working out and there's a reason. She was right! We located a house we wanted that was a foreclosure. She obtained a letter from the lender specifying my offer price only, so they didn't feel as though they could force my hand at paying more than we decided. Our offer was accepted. Our foreclosure purchase closed on-time with a 28 day close, which is unheard of for a foreclosure. She made sure that she trusted everyone but verified the information with vendors she knows and trusts. If you are looking to sell your home, use Susanne to get top dollar in your pocket. If you are looking to buy, this market right now is crazy and she can help put the best offer in for you possible by analyzing the package deal. Do yourself a favor and give her a call.

    Susanne was awesome! My wife and I have purchased 6 homes in 5 states over the last 20 years and…read moreour experience with Susanne was outstanding. As a buyers agent in our recent transaction, she went above and beyond our expectations in representing us. She gave us keen market insight and helped us find an amazing house which we got for a very good price relative to the market. Beyond her real estate knowledge, she has a lot of housing construction knowledge so she was able to point out a lot of what needed to be done and fought to make sure the seller took care of the issues. At every step of the process, you could tell she takes great pride in what she does and she represented us as though we were family. She also has a solid list of preferred contractors who can do good work for a fair price which has helped us through the close and beyond as we were new to the area. I give her my highest personal recommendation.

    Priority Title and Escrow

    Priority Title and Escrow

    (29 reviews)

    I closed on my home with Priority Title and Escrow on July 9, and the experience was deeply…read moredisappointing. At closing, they were responsible for sending payoff checks to my creditors. Instead, they mistakenly sent those payments to the seller -- a VERY odd mistake. While we had a landlord-tenant relationship, my personal financial obligations were none of his business. This was a clear breach of my privacy and extremely unprofessional. Because of their error, I had to pay out of pocket to overnight the payments myself to avoid late fees. When I asked for reimbursement, I was given weeks of runaround: three separate promises of a call back that never came, and a month later I finally received a short email denying responsibility. I was told that it was MY choice to overnight the payments however those checks were to pay my creditors IN FULL and I thought they had taken care of it; their due dates were fast approaching and late payments also can affect my credit so I had no choice but to overnight them! Home buying is stressful enough without this kind of negligence and lack of accountability. Instead of professionalism and resolution, I was left footing the bill for their mistake and dealing with the fallout of my private financial information being shared. I would strongly urge anyone considering Priority Title and Escrow to think twice and consider whether this is the level of care and accountability you're comfortable with.

    I've closed on 12 homes in my life. I have never had a problem with the title company. The shorter…read morelist to post is what they did right. That would be ABSOLUTELY NOTHING. THE title officer Suzanna should not have a job. She didn't return phone calls, she blamed me and said I only called one time. I told her I had the calls on my phone. Then she shut up and attempted to move on. She then screwed up the closing costs. Did not give us credit for the $10,000 earnest money, Suzanna then wrote the deal in our personal names, instead of the trust. Then said it was my fault because I did not send in the trust page for filing. I told her I had a copy of the sent email to her. She then dropped that complaint and miraculously found it. Then said she had not received the loan docs and that's why it took so long to get the closing statement. I laughed: and told her the closing statement showed CASH DEAL IN LARGE LETTERS. Then she blamed my agent for sending me the closing statement as it was preliminary. I told her preliminary or not. Way too many mistakes!! Again she blamed the agent!! Are you getting a sense of how this person Takes responsibility for mistakes??? It gets better. The closing statements and wire instructions showed up on Thursday late afternoon for a Monday morning closing. Had I not demanded the information I would not have received it with enough time to get the money wired and confirmed before closing. It gets better. We go to closing: an innocent woman was our closing person. A woman we had never met or talked to. She was very kind. Then she started handing out docs for signature. Can you believe they handed us recording documents showing the home would be titled in our personal names and NOT THE TRUST!!! Then she came out with the title in the trust name but misspelled my last name and name of the trust!!!! She then left for 15 minutes. Came back with the correct names and trust name. She told us she had just picked up the wrong document. She was gone too long to have not redone the document entirely. You will never convince me Suzanna had not screwed up again and this poor woman was taking the fall!!! Oh. There is more. Are you still with me? Next late afternoon after lighting a fire under them, we received the sellers packet with title signatures. I bet you know what happened the sellers agent and title company were given the document with wrong spellings!!!! I so wish I could curse for emphasis. I did then. I'm sure they would have recorded the deed in the wrong name had I not lost my mind. Suzanna said it was the other title companies fault for selecting the wrong document for signature. The sellers had to resign the corrected document. A title company is supposed to get things right!! That's what you pay for. At this point I don't trust the title to be clean. They screwed up everything else. And I mean everything. Do not let anyone point you in the direction of Priority Title. I'm not sure what takes priority at that company. They remind my of our Yorkie. An accident happens when he shits outside/ vs inside.

    Real Estate Group - realestatesvcs - Updated May 2026

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