Good day to those reading, I'll try to be brief. Tiffany sold us our home back in April. We came down in February and when I tell you Tiffany has been a blessing ever since, please believe me! I mentioned in my last review that Tiffany was no longer just my realtor but now she's basically part of our family and a friend! What I'm trying to say is how often does one get a two for one deal? She sales us a home and then opens up here mind and heart to decorate it as well! One day Tiffany stopped by, this is just the background story of it. She was just stopping by to say hello. I ended up giving here a tour of the house as it was then and that's when the magic happened! We were standing in the master bedroom and she just casually started to name things to add to brighten up the place. The conversation was warm and welcoming of course. She gave her insight and didn't dictate the changes. She simply spoke with boldness of what she knew and I believed every word! Ironically I was having a house warming in about two weeks from the start of this decorating. Please understand how sensitive time was. I went to the store with her once and I'm thankful for that moment. Once in the store she seems to enter a different dimension. She literally goes down every aisle. She takes her time and pulls it all together! It's fascinating to watch because you see all the things that are being purchased, however, with no background in decorating, I didnt see the clear picture. So let's just fast forward a bit to the house warming and our home being a Masterpiece! I had some decorations already so she vibed off those items. Please understand that it is hard to work behind someone else! She didnt start from scratch people, she amplified what we had! I'm not sure if that's the word I want to use. However, she's brilliant! Our decorations are simple, less was more for us. She understood that dramatic decorations weren't my thing. She understood that the house had to reflect that a husband and wife lived there. She understood that one bathroom was for my daughters but also for visiting guest. She understood our budget. She understood that at the end of the day, this mom of two (myself) deserved to have a picture perfect home. She made this little ol' house feel complete. Now it's definitely a home! My folks are in DC and I Virginia. Word traveled how amazing the house looked! Bottom line folks, she gets it! She got it! Would I change anything that she's done thus far? Nope! She's good at what she does. Somethings are about trust. I trusted her with my entire house, a budget, free will and she did not disappoint! To add on to that, I organized so much within that week of decorating. You have to declutter to bring in the new. This is from me. It's a must! Be open and honest to what it is you want and watch it all unfold. Definitely grateful to have been given Tiffany's number from a Veteran in Florida, while I lived in Georgia and we were in transition to move to Virginia. The details are what makes it such a blessing to ever have met Tiffany. Again, I'm beyond grateful! I'm sure I'll be back again with another review, she's worth every word! read more

We purchased a home from Okinawa, Japan! My family is transitioning back to the States from Okinawa, Japan, so finding an HONEST realtor who paid close attention to my preferences and exercised sound judgment was important. After all, I was purchasing a home from Japan--so many things could go wrong! I found Tiffany when searching for the top realtors in Hampton Roads. Her excellent reviews and real personal accounts of outstanding customer service caught my attention, so I reached out to her for assistance. Although I do not remember if I called, sent an email, or texted, I do recall that she immediately contacted me and invited me to a video call. She drew me in with her knowledge, confidence, and energy right at once--she quelled my anxiety and convinced me that she would take care of us. Tiffany quickly learned my likes and dislikes and always stayed one step ahead of me. She consistently stayed on top of the little things that made a HUGE difference in the process--she paid close attention to all the details! She had one or two family events that pulled her away--honestly, I was nervous because the market was competitive, and I did not want to miss out on a home while she was away--she did not skip a beat! She understood the assignment--she stayed ready to assist me! Despite the 13-hour difference, she worked day and night! Amazingly, I noticed a fantastic property while she was away--she contacted the agent, submitted my offer, and completed the deal--I bought the house! Once she returned to Hampton Roads, she toured the home, sent me a video, scheduled the inspection, and led the entire team to the finish line. She provided exceptional service and attention every step of the way. She ensured all parties involved were well-informed and on the same page. The time difference made it challenging to conduct business--Tiffany already knew that--she answered emails, made calls, and followed up where we could not. Although I closed on my house two weeks ago, I will be in Japan for at least the next three weeks. In lieu of my absence, Tiffany has volunteered her services--she offered to secure the keys, schedule cleaning, and lawn assistance, and provide references for other home services. She has provided the highest level of customer service, and we have never met! I took a leap of faith--I trusted the reviews and I don't regret it! I am excited to meet her--I give her my highest recommendation without reservation! read more

We had the pleasure and privilege of working with Miss. Tiffany Thomas and I don't even know where to start. Tiffany is hands down the ONLY Realtor you want representing you. She not only listens and asks ALL the right questions from the get go (everything you never think of when looking to buy a home!), Tiffany genuinely just CARES. Which if you've worked with other Realtors before who are just out to close that deal with zero care for you or your needs, you know what I'm talking about. Tiffany is someone who just sincerely cares for you every step of the way, right down to the days after closing and even after moving in! We ran into a minor issue with the previous owners not clearing out their belongings by their deadline which to us wasn't the end of the world and although Tiffany has nothing to do with that end of the process, here she is checking up on us minute by minute to see if they came back for the rest of their belongings and reaching out to their realtors! She not only went out of her way to make sure we were comfortable at every juncture but she took us (first time home buyers) under her wing, protected us and made sure we understood every single process during each next step. If we had to buy another house a hundred times over, we would choose Tiffany every single time. Do yourself a huge favor, there's only one clear choice here and it's Tiffany. read more

I contacted 3 top rated agents on yelp to help me sell my fathers house after he had passed. After talking to each of them I selected Tiffany due to her excitement, enthusiasm and her willingness to actually meet me at the property to look it over where as neither of the other 2 agents I spoke with did. I was under the assumption we would sell "as is" to an investor type person being as his house needed a lot of work, it was December and I needed it to sell pretty quickly. After meeting her and we walked the property, she convinced me to list it for top dollar for a couple weeks and we could adjust the price as needed. Well it didn't even take a couple weeks before we had a solid offer. The buyers and I settled on a price just below list price! As I said before the house needed some work, but after the home inspection Tiffany took care of lining up all the contractors needed to do the work, and all of them were paid out of closing. No out of pocket expenses! We had a few hiccups with the house that came up along the way but she was on top of it and worked with the buyers agent to come to a resolution, all while keeping me informed every step of the way. The level of customer service she provided was top notch and I would definitely recommend her to anyone! read more

Usually reviews are written because people are either compelled to warn people about horrible service or are so moved by the outstanding service that they receive that it would be unethical to not share with the world. Well you guessed it, Tiffany was so awesome as our realtor that my family and I have to tell the world. From start to close, she catered to our wants and needs for our home search while being transparent on what was possible or what was a stretch of a request. Additionally, her expansive network made selling our home in Florida and financing our new home in Virginia a breeze. My family and I were under a lot of stress with our move from Florida to Virginia, but one thing we did not stress about was finding our new home. Did I mention that everything was done virtually and that we did not physically see our home until closing day? That's the confidence and trust we had in Tiffany and it definitely resulted in a huge win. I don't know what my family is happier with, our new home or the smooth process of finding it and securing the bag. 5 STAR RATING IS NO MISTAKE - TIFFANY IS AN ELITE REALTOR! read more

Tiffany Thomas is the best realtor I have ever worked with. The amount of patience and dedication that she has had in the process of me buying my home is unmatched. At the last minute, I decided to take a job and relocate to Virginia from Ohio, and everything happened so fast. Not only was I in search of a new home in Virginia I had to sell my home in Ohio. My sister connected me to someone she trusted and set me up with her the day of my interview in Virginia, and from there, Tiffany became my realtor and family all in one day. During my process of purchasing a home, I went under contract and thought that I had found my new home. Not even a week later, I decided to pull that contract, and I for sure thought Tiffany was going to drop me as her client. She continued to help and gave me her all without hesitation. Less than two months of being in Virginia, I have sold my home in Ohio and am now a new homeowner in Virginia. I want to wholeheartedly thank Tiffany Thomas for everything you have done to help me through this process. I recommend Tiffany Thomas to anyone looking to sell or buy a home in Hampton Roads. read more

Tiffany helped us with the sale of our home. We were extremely pleased with the service she provided for us. No, that's not true - our minds were blown with the service we received!!!! Tiffany was always on top of things and beyond responsive. She kept us fully informed on every step of the process. As clients, we were in another state so I expected that a few balls would get dropped, but they never did. She was our eyes and ears on the ground and made sure the process kept moving. She got us four offers within 2 days - tw of the offers were above asking. I was amazed!!! On thing I most appreciated about her was that she stayed fully connected with us the moment the house hit the market - even though she was in Paris celebrating her birthday. As I look back, she never felt like she was far away. Honestly, I was glad the house went under contract so fast because then she could enjoy her trip. Thanks, Tiffany, for everything!!! You certainly made it hard for any other realtor to step up and deliver to the level that you do. Your commitment is recognized and much appreciated. read more

if I could give 10 stars I would. Tiffany Thomas what can I say. from the time I sent her a message on FB she was upfront and honest. she guided me through every step of the way during this trying time. thank god I started the process right before the market skyrocket and she informed me on the proper ways to move ahead. when the lenders were giving me issues she picked up the phone on my behalf and gave them the demands of what we wanted and needed. I am now able to bring my baby girl home to her new home with her own room thanks to Tiffany. even though we knew each other for years I still feel and believe she went more than the extra mile to make sure I was well taking cared of. my neighbors had a terrible experience during the process so I had to brag and let them know about my realtor and how awesome she is and was. so with all that being said Tiffany this career chose you and you kill it each and everyday Thank you Sis and Friend for making my first experience the best one. God bless you Tiffany. read more

Tiffany is not only the realtor you need but the realtor you deserve! Referred by a friend, from day one she felt more of a friend rather than one of the pesky people who just want to sell you a house and get on with it. She's there for you and no one else, working any hour of the day or week, she was all business in a way you respected. What other realtor would work the way she did? No one, not only that, but since we were living out of town she went out of her way to face time and send videos of houses that we would like (I don't know anyone who would do that). She really made us feel more like family rather than clients and it's something you want to have with such a huge investment. Always keeping us up to date on current market rates and finding the best location, I would recommend Tiffany to anyone and everyone I know who are in the market of buying or renting. Her and Chantel Ray are a company you would love to do business with. Thanks to her and the team, we are happy and proud homeowners! read more

Wow, we lucked out with Tiffany! I happened upon Tiffany's profile online and am grateful we made the choice to have her serve as our real estate agent for an investment property. First, you won't meet a more delightful and pleasant personality than Tiffany. She made us feel very comfortable with the process of purchasing real estate out of town, as she was our eyes and ears. She walked through and provided thorough video narrations of numerous properties saving us a great deal of time and energy traveling to the area. She's also a great listener and directed us to properties which would suit our needs. I love that she was never pushy and extremely attentive, even after months of searching and several offers made. Tiffany is an angel and we couldn't have asked for a better agent in the Hampton Roads area. read more

I just wanted to update my review. I ended up purchasing the property Tiffany had recommended for me after she got a feel for my taste. The place was perfect but I didn't have a real concept of how the market works in this area. So, I passed and continued looking. After about a week of intense looking (Tiffany immediately made arrangements EVERY time a place I wanted to see was available), I ended up back at the place she had recommended. I have closed and been living in my new home for over two months! She ensured I was covered appropriately and the trial to closing was as smooth as possible. Her assessment of my taste and needs was spot on because she truly LISTENS to you. My trust is very hard-earned and Tiffany definitely earned it. I would recommend her to my immediate family. read more

Wow! What can't I say about the phenomenal work done by Tiffany! At every step of the home selling process she was communicative, gracious, transparent, professional and adaptable to whatever we threw her way. We're a military family faced with an impromptu operational requirement and had to get the house on the market fast. She gave us sound advice on the best way to get our house move in ready and boy did her advice help us exceed our expectations on selling. Within days of listing our home we were under contract for almost 30k above asking! I say all that to say this, whether it's your first home, forever home, rental property etc, Tiffany Thomas is your absolute go to agent! Thank you Tiffany for making a considerably stressful process effortless and smooth! read more

Tiffany is the best at what she does. This was our second time working with her and she came through as always. We were looking to sell our starter home (which she helped us purchase 6 years ago) and purchase another home and she made it happen within 30 days! With double the square footage! The transaction was so smooth and she kept us updated with FACTS every step of the way. I'm talking late night negotiations, last minute showings and educating us on the purpose of her strategies she uses. If you're the least bit hesitant on the home buying process, don't be. Tiffany isn't a "salesperson" but she knows real estate and will get you to the closing table. We can't thank her enough and will choose her over and over again for our home buying needs! read more

Well, Well, Well it's so much that I could say about my experience with Tiffany. It's bigger than realtor and client relations, she's FAMILY. It's many words that describe her hard workwork, dedication, and client satisfaction, but I'll just use "EMAZING". Throughout my last deployment she was steadfast on helping me find a special home upon arrival. She did just that, we looked at many houses that were nice, but whenever she found my "Home" it was just a different connection. So if you're looking for the BEST, look no further, she's just that. You will not be disappointed, she's gifted, talented, and YOU are top priority in her eyes. 110% satisfaction guaranteed or you may just exceed that. Thanks again Tiffany, you're a blessing to so many. read more

Words literally cannot explain how amazing Tiffany was during our homebuilding process. She made what is one of the most stressful times in your life truly easy to go through. There was no information that she left out and she ensured that we understood exactly what we were doing and getting out of a new build. We truly believe we could not have picked a better realtor to represent us in the build/ buying process. Tiffany made this the absolute best experience. She took care of our family and kept us up-to-date during the process and went above and beyond! Her professionalism and dedication she provides is unmatched. you will literally not be disappointed. If you choose Tiffany she will take care of you and your family. read more

I just closed on selling a property that Tiffany helped me buy five years ago, and just like when I bought it, I sold it while I was out of state. I couldn't imagine another realtor providing the quality service she has. At our first meeting Tiffany provided thorough market research so we could list at the correct price. Tiffany provided feedback and sage advice throughout the process. She oversaw the walk-thru, required repairs, and deliveries without skipping a beat. She communicated promptly and kept our closing on schedule. Anyone in the market for a new home around Hampton Roads or needing to sell a property should make Lola's Realty Group their first stop. I guarantee you will not want to look any further. read more

Absolutely 110% give Tiffany my HIGHEST recommendations. She played an instrumental role in me securing a lot in the neighborhood i desired EARLIER than what they originally told me was available. She went above and beyond to make sure i understood every step of the new construction process, scheduled visits to the site and walked me through exactly what was taking place in that moment, and made sure every question i had was answered. She became like family, all while still remaining professional. Even after closing she played a big role in making sure that any concerns i had were resolved. I can not thank her enough. She's the REAL DEAL! read more

Tiffany is AWESOME!!! I needed to find a place to live (short notice) in Chesapeake Virginia, due to job relocation. Although Tiffany usually deals with home purchases and sales, she actually took time out of her very busy schedule to find me a rental property!!! (She also went the extra mile to insist that I use her office to complete the application process due to the high demand of properties in the area). I do not have enough adjectives to describe how professional, knowledgeable, and honest she is!! Thank you Tiffany! I will be using your services when I purchase a home! BTG read more

Tiffany is a trustworthy woman of integrity and honesty which is hard to come by. She is intentional about caring for the needs of others and seeks to accomplish tasks with excellence. The humility she displays in her dealings sets her apart and her attention to detail enables her to successfully accomplish tasks. You can rest assured that you would be in good hands working with Tiffany. I would definitely recommend Tiffany to anyone looking to invest in real estate, knowing who she is and knowing what this most important financial investment entails. read more