Chris has been in the pool business for a long time. He is my go to and trusted person for all…read morepool repairs and equipment installations. He is friendly, knowledgeable, experienced, quick response, very reasonable prices and really cares about doing a great job. I truly appreciate all his hard work. I highly recommend him.

Chris is the absolute best. Dependable, fair, and so knowledgeable. Has helped us many times with a…read morepool situation including the great freeze a couple years ago. No one is better. No. One.

Unfortunately I am not able to rate my experience as 5 stars. Initially I thought I had found the…read moreperfect company (I got the "we'll fix your gate latch" treatment and they loved the family dog in the sales meeting...). That has all subsided and it has been a very poor experience. I have never written a negative review of any business prior to using Ranger Pools, but I feel compelled to inform others of my experience. The issue arose when I noticed a leak in my pump, of which I could tell they left a piece off the equipment when servicing it. What followed was 2-3 weeks of frustration in them not addressing the issue (after they took the piece off). They either responded with a quick note about they will fix it tomorrow or no response at all. My frustrations really escalated when they made regularly weekly visits and did not fix it - they would send out the "everything's good" type of weekly status report. The only way I could get them to address my concern was writing a Yelp review. A few minutes after that went up they sent an email asking what I wanted. I said I know you haven't been servicing my pool to my expectations for at least the last month, please fix my leak and give me the last month's charges back and in return I would remove the Yelp review. They fixed the pump finally, but to this point there is no refund. As unorganized as they are, I'm just watching for the next month's recurring charge, even though I cancelled them long ago. I hired a new company to come out and I got even more shock. Despite the most recent weekly report from Ranger showing cyanuric acid levels as 30-50 ppm which they labelled "ideal," the new company found the level to be 300 ppm! For those that don't know, this is a chemical that slows down the reaction of chlorine so it doesn't evaporate too quickly. When you get a level over 100 ppm you essentially lock up the chlorine from working at all. And you can't get it out of your water, overtime fresh water will dilute it but at levels as high as I have I am left with the likely option of having my water pumped out and having to start fresh. This is because bacteria and algae will be certain and there are some health concerns in having that high of level of acid. Of course, with North Texas water restrictions I may have some hoops to jump through and some extended loss of use. To verify the new company had a correct reading, I took it to Leslie's and unfortunately they came up with a similar result and prognosis. The pool will need to be drained. I've tried to reach Brandon and the tech numerous times throughout this to reach a resolution and correspondence is limited and they take no responsibility. How in the world did it go from "ideal" to disaster in a 7 to 10 day period? Or did this happen in a 10 day period (Leslie's staff tells me you'd almost have to try to do that in that short of period)? Did the tech lack the knowledge to do the readings or did he just skip over parts of the service? These are all things I am wondering. One thing is for sure, they are very careless with my property. It was common to find pool items strung across the yard and landscaping, computer boxes on the equipment left open, leaves remaining in pump baskets and the gate was always left unlatched for the dog to escape if we didn't notice it first. Brandon's response to what happened and the possible resolution, written 10/1/14: "Jay We call it old water and it happens to every pool after a period of time. It's normal and unavoidable." My pool just turned 3 years old. I am not an expert but I don't think it is normal to have to drain the water every three years due to chemical imbalance. And it hardly explains why it went from "ideal" to emergency situation in a short amount of time. But maybe that is "unavoidable" for Ranger pools too. A little customer service, accepting a little responsibility and offering some form of refund or ways to correct the problem would have resolved this. But their customer service is non-existent. I'd encourage all to keep looking - don't buy into the friendly sales pitch...

I just bought a house with a pool, with zero knowledge on how to maintain one. Brandon, from…read moreRanger Pools, came by and in a very short time got my pool whipped back into shape. If you need pool service, these are your guys. Fast, extremely friendly and affordable.

We have been using Justin's pool service for almost a year and are very happy! He has done an…read moreexcellent job of maintaining our pool and responds immediately to any questions or concern we might have. He has the most reasonable price I've found without compromising the service.

Justin is absolutely amazing! He is doing a fantastic job maintaining our HOA water feature and he…read moreis also doing my pool. He is incredibly responsive to our requests, reliable and the lowest price I found. Couldn't be happier with his service!

Perpetual Pool Care has taken care of our Pool through so many years. maybe the most impressive of…read morewhich was the ice storm that knocked our power out for two weeks. They came over and winterized our pool and prevented serious damage. Really went above and beyond. Highly recommend!

Mike is great. He has kept our pool clean for years. Mike has always been reliable and provides…read morehonest repair advise.

For 20 years, I owned a house with a pool in Plano. For the last eight or nine years, I used Aqua…read moreClean as my go-to pool service. Scott and compony maintained my pool while I was on vacation and did filter cleanings and repairs. I was highly satisfied with their work, customer service, and prices.

I got an estimate from Scott to perform work on my pool for over $3900. Thank goodness I got a…read moresecond estimate because a very highly rated pool company quoted me less than $1800 for the same exact work and equipment. Scott still charged me $100 just for going out there, even though that was not relayed to me beforehand. When I attempted to dispute it, his mom called me and said (lied) she had told me about the charge. She was too annoying to deal with so I let it go and chose to be thankful for getting a second opinion.

Best pool cleaning service in town. Pete provides high customer service and is honest to his…read morecustomers. He goes above and beyond and really cares about doing the right thing. I talked to three other pool cleaning service companies and he understood my needs and provided customized package. I highly recommend Guarding Pool.

We have been working with Pete since we bought our house in 2012. He is been amazing, even calling…read moreus back after house when all the water in our pool had drained! He'll actually spend the time and teach you how to maintain your pool. We went from knowing nothing about pool maintenance to regularly backwashing our pool and it's never looked better. Amazing customer service, so friendly and honest. Couldn't recommend him even more!

I have used Pure PH Pool service for the last 5 years. I ama real estate Broker and he has visited,…read morerepaired, and serviced nearly every pool home I have had transaction with during this time. He is reasonable, fair, responsive and his work is above reproach! His remodel work is beautiful! I tell all my pool owners to consider Pure Ph for their service and remodel needs!

great guy, does an excellent job. Owner answers the phone and he is the one that shows up every…read moreweek.

The folks at El Dorado Pools (EDP) do a great job. I have struggled to find good pool services and…read morethis is it! My last service couldn't keep the algae out of my pool for the first month of this summer. I brought in EDP and they came by every day for a week to service it and insure it was crystal clear. Now Cooper is hear every Friday and the last half of summer was beautiful. I highly recommend El Dorado Pools.

We had him out to look at our yard and we're excited about building a pool but we never got a…read morequote. I followed up multiple times but never received the proposal. I read amazing things about this company so it was unfortunate it didn't work out.