We have called Anchor Air for 3 days now. They have come out and found nothing wrong. So today I thought it's hot in here and sure enough it was 82* in my house! We paid $200.00 3 days ago and still nothing has been fixed! I'm so disappointed in this company taking my business somewhere else! read more

I'm sad to make this review. My experience with Anchor wasn't promising to fix my AC issues. My home was reaching 90 degrees over 2-3 days. After having to wait another day until a tech was sent to my home, I thought the AC issue was repaired and I'd be resting at night with cool air. No so, within hours there was HOT air coming from the vents. My son was guessing the tech could have crossed some wires in the wrong way. So my husband called the company back and again we wouldn't see anyone until the next day. So I had another day and overnight in the high 80s, near 90 degrees. The new tech said, according to him, the previous guy did make an error with the thermostat. By the time this new guy left, he had cool air coming from the vents. I paid him the $195 service fee. Wellll, not so fast! The cool air only lasted about an hour before the heat was back. I turned off the system and began to seek another company. I came to Yelp and discovered a company I used last year, which I had forgotten the name, and noticed my review. Yahoo! I am thankful because that AC company, who is a small business who has been in business for over 50 years, came to my rescue with a short time on the day I called. I didn't have to wait another day or go through another night trying to sleep in high 80s-90 degrees. The business techs even arrive earlier than the promised timeframe. Within 45 minutes the problem was located and fixed. It did happen to be at the thermostat. Tech pulled out his smartphone to locate the online manual and within a few short minutes the AC was back to providing cool air once again. Their service call and repair only cost me $79!!! AND it kept creating cool air all night long. The set temp was reached before midnight. I slept well and I'm very happy with my new forever AC (see my review) company. Bad news here is Anchor is sinking their ship of poor customer service and high charge! So I'm getting off the titanic and into the rescue boat and riding off with MY new AC partnership for all my AC needs! read more

Well I don't know where I should start but the last $1,500 I spent with this company will be the last dime I spend with this company. So I had them clean my coil on my two and a half ton trane system Well they had put stop and die in it before we did the cleaning so we know that there were pinholes in the coil. After I spent $1,500 with them I wanted them to come back and just see if the pressure is holding. Make sure the leaks have a three surfaced. They said they were going to charge me to come out to just check it after I spent $1,500 with them. Two and a half months later it's not working properly it's not cooling. So I called them spoke to the service manager and he said he would have I forget her name call me back and schedule something. I haven't gotten a phone call and I had somebody put some real quality ceiling through the coil and add the coolant that leaked out. I've been in South Tampa my whole life have a lot of friends and associates. I would never treat anybody as I was treated with Anchor Air. read more

I was out of town and my pet sitter called in the evening to tell me the A/C was not working and the temperature was 87 deg. in my home. Although its was a weekend, Chris came within 12 hours and promptly diagnosed and fixed the problem. It was surprising that although my unit is over 12 years old he did not push to buy a new unit. Instead he answered all questions and suggested inexpensive ways to keep the unit running. When it comes time for replacement I will definitely contact Anchoe Air. read more

Our realtor management company sent us to three ac services to service our thermostat. The device was a Nest and new to us in our newly leased home. It suddenly quit on us, the entire ac system quit, naturally on a 90-degree weekend, but the manager was quick to send out an ac technician Monday morning. He didn't show up, instead called me and gave me lots of misinformation about the Nest thermostat. He said the battery was dead, it needed charging for at least 2 hours, it would probably have to be charged on a cable every 30 days, he hated working on Nest thermostats and I should request its removal for a mechanical thermostat. Charging it as he suggested did not help. The second service just plain didn't show up. Anchor Air did come in, fixed the problem in 60 seconds - it was a safety valve that inadvertently tripped - and all he had to do was un-trip it and we were back in service. As is the Nest thermostat, reconnecting itself once the safety was un-tripped. I asked him how he figured that out so fast. He replied: "twenty years experience." And I will add, no pre-conceived opinion and no laziness about actually showing up to check out the problem! Thank you, Anchor Air! read more

They sent out a technician same day as my call. He wAs there within the widow of time they gave me. He was able to figure out the problem and was very friendly and knowledgeable. read more

Anchor Air has been a preferred vendor for our properties for quite sometime now, and for good reasons! They provide top of the line services! They are prompt, pleasant to talk to, provide tons of photos, exceptional workmanship, and great prices! I will continue to use them for our properties a/c needs, highly recommend. read more

GREAT company! I called in the afternoon and they had someone there by 5pm. He had my air conditioner running again within the hour and fairly cheap...under $200. I now know I have a failing air conditioner and will use Anchor Air when I replace it. They also have coupons on their home page at anchorair.net. I would definitely recommend this company. read more

I have used this company for as long as I have owned my home! UPDATE: They lost a customer.... after 8 years! In the spring, they asked me to write a review. Needless to say, a few months later, they would have me questioning my loyalty. After being dissatisfied with their work, this past autumn, I called another company in. So glad that I did. The outside unit had never even been opened. It was full of leaves, soil and even earthworms. Really??? When we opened up the inside unit, the Anchor technician had left his tools inside and my overflow switch wasn't even hooked up. (They installed that unit two years prior... so, it wasn't something that could be chalked up to another company's error.) Now wonder my system overflowed, ruining my wood floors. I had so much faith in Anchor and was very trusting with their recommendations. I feel like a fool and could kick myself for waiting so long to seek a second opinion! read more

Super fast, super honest, super cool technician! Arrived early, listened, and explained everything in terms I understood. Multiple payment options. I hope I don't need to, but I'd definitely use them again if necessary. Thanks Chris and Anchor! read more

Horrible. They can't even figure out what the problem is with my AC. This has been going on for over 2 weeks and they tell me the boss is coming out tomorrow. Why don't you hire people that know what they are doing? It is 88 degrees in my house. read more

One year ago I had a problem with my one year old Rheem . Anchor came out said it had a defective part .Rheem has a 10 warranty on parts , I was told the warranty was 2 weeks past. The labor was $800 !!!!!! i had what I thought was the same problem this time 6 weeks past last install. The next day they said they would be here between 2& 4. I called before 2 and cancelled my call. I used a recommended dealer from a friend . he was here at 2 pm Checked air handler and the unit. Discovered a coil leak , charged my air till a new coil could be ordered from Rheem. Rheem confirmed they have had problems with the coils . My bill was $100 and when new coil comes in will pay for gas & labor told not to exceed $300 . After4 Anchor showed up. I told service tech the appointment was cancelled. Was told I will be billed $100 for breaking appointment !!!! Plus other tech said no new parts had ever been replaced because all the weld were manufactured welds ! read more