Dr. Todd Hrabak, is an excellent, Doctor, who truly is empathetic to his patience pain and…read moresuffering. He takes the time to listen, and does a thorough examination. I have never felt rushed, and from my first appointment, I have felt relief of my discomfort, that has really improved, with his treatments. Dr. Hrabak has recommended me to an ENT, also, which at times I have needed to see, but also he makes certain of his, diagnosis and treatment are effective. Dr. Todd Hrabak, has always been able to help with my allergies and sinus issues. He has, through his Knowledge, to figure out, diagnosis that relate to seeing my family Doctor or a specialist in that field. He has a great staff and assistant. I would give 10 Stars if I could. Thank You, Dr Hrabak.

Only one star do I give this doc. So disappointed in the time that I wasted at this practice only…read moreto learn that we have so many better options here in the Valley and Surprise. I tried time and again to give him and his practice benefit of the doubt but was repeatedly disappointed. Other offices I now see allow for immediate computer check-in and shots administered within 2 minutes of arrival with pleasant, efficient smiling faces. Lastly, never had any reactions from Hrabak's immunotherapy which now makes me see that I wasn't ever getting the proper dosage. Never had any improvement after two years of diligent attendance. I hate leaving negative reviews but once in awhile consumers need to be advised. Finally, I personally found Dr Hrabak to have missed the mark on many points.

FINAL UPDATE- I just received a call from a wonderful lady, Chris. I forgot her title but she spoke…read morewith Dr. Maddox and after reviewing all the notes of ALLL my calls she was able to fix the issues with the billing department and insurance beyond my expectations! After 6 months we can put the case to rest. As I had assumed it was all the billing department (and also my insurance company) and not their staff. My insurance company had also given me two different answers so I believe my insurance company did the same to them and that's what kicked this whole thing off to begin with. AAAI is under new management or changing management from this billing department and trying to get it up to the standards their practice strives for and with insurance companies "changing their minds" I'm sure it has added to the difficulty of their job. I am extremely satisfied with the outcome and that we can continue to see Dr. Maddox. We really like him so that is a huge plus in my eyes. So the take away from ALL of this is that the staff there has continually been amazing and done their best to fix this but was constantly limited by the billing company. I can wholeheartedly recommend them. It looks like they are getting the billing under control. I've updated my "Stars" to reflect the care we have received in house which has always been a 5! If you've followed my story, thank you and I hope it has been helpful. (Had to delete update 2 in order to fit final update) UPDATE- after I told Toni I'd be writing the Dr and posting on Yelp, she called me back same day (first time ever like I knew would happen) and are now saying I'm 100% responsible because my insurance, whether deductible was met or not, does not cover the shots. THEIR OFFICE is the one that told me they were covered 100% after I met my deductible! Or I would not have done it yet! So now I'm waiting on a call back from the billing manager (the one they've refused me contact with until now). I cannot believe this... I will update again after speaking with the billing manager. It took 5 months for them to come to that "resolution". I will be fighting this. Original Review- I absolutely love the front of house staff and my son's doctor, Dr. Maddox. He is knowledgeable and wonderful to use, so I don't want to take away from that. My problem is with the billing department. My son needed allergy shots ($2k+) however, if you've met your deductible with my insurance, it's covered at 100%. I called weeks before our policy renewed and asked to clarify multiple times that they would be billing my insurance immediately since it was going to renew soon and I didn't have $2k on hand. I was assured all 3 times by the nurse I spoke to that they would. Soon enough I get a bill for $2k and the submit date was the exact day my insurance renewed! So they billed me the full $2k. I have called and gone in person over 5 times. Each time I am told something different and they've even gone as far as lying saying they've resubmitted it and just waiting to hear back from my insurance which I was later told never happened by another person at the office. Toni has been the one I've been in touch and she has failed to call me back at least 3 times. Each time I'm told they will be forwarding the information to someone else to "make a decision". I've also been offered a 20% discount! So I'd only be out $1600! That is absolutely insane. They said something on the bill needed to change before they could resubmit it, I said "yes the date needs to be changed". That was ignored. Toni has done nothing to continue to follow up on my case. Today after calling her back 3/4 weeks after she promised to call me back said that the billing manager is still trying to come up with a decision.. I'm not sure what decision needs to be made? It's like they are doing everything in their power to NOT solve this issue. Even after she promised to call me back by the end of the week, when I have to call back, her excuse is still "nothing has changed", even though she assured me she'd call me back either way. They send an email to someone (refuse to give me the name or info of who) then just drop it and not call me back as promised EVERY TIME. It's been 6 months since I started this, they send me bills monthly. I can only imagine how much money people may be losing because of their lack of effort or care. I will be emailing my son's Dr personally next and hopefully between my Yelp review and that, MAYBE they will actually do something about it. Absolutely worst billing department I've ever dealt with. Toni specifically has been the worst. I hope they find someone more competent for the job.

Had an appointment here for my son with Dr.Casper as recommended by our pediatrician. I got a…read morelittle lost by walking in the wrong entrance but I was redirected! Wait time to get in a room was not long at all. The staff was kind and patient with my wiggly 18 month old. Overall a good experience here!

Dr Mittel is awesome !!! Great bedside manner. He listened and helped us feel cared for. He was…read morevery thorough and clear on plan. Thank you

Dr Boesel is great as he is trying to help me with my allergies, I have no problems with the office…read morestaff. The phone service is terrible. I have been trying to get a prescription transferred to Centerwell, my medicare pharmacy for over a month. I have called with the correct address and phone number but their AI answering device keeps asking the same questions over & over. It gets to the point that I have answered the same question about 3 times. Frustrating beyond words.

Excellent doctor, explains treatment plan and spends time with you. Convenient office hours and…read morelocations

I managed to schedule two appointments in the same week and get two different types of allergy…read moretesting done. I would have completed them on the same day, but my insurance only covers tests on separate days. In between visits, I had to stay off antihistamines in order to do the allergy tests. The doctor gave me a free water and small dose of medication right there at the clinic to relieve the itchy rash on my eyelids. I was really impressed with the level of care. The only downside of the testing is that the environmental and food tests only test for allergic reactions not food sensitivity. Nonetheless, I would recommend this allergist!

Everyone here is super kind and truly caring such an amazing place to come if you have allergies or…read moreasthma

Wonderful doctor. He listens…read more.. I've been seeing him for almost 10 years. I moved to the area from Austin Tx and missed my old allergist dearly until found Dr. Rishi

Dr. Bosak and staff are the best! They are prompt, courteous…read moreand very knowledgeable. Clean offices.

My husband was referred to Doctor Dhingra by our primary care doctor, and unfortunately we will not…read morebe returning. His medical assistant treated us very poorly from the beginning of the appointment. She repeatedly interrupted us while we were answering her questions, rolled her eyes and made annoyed facial expressions throughout the interaction, and snapped at us for forgetting to list a medication on the paperwork. At one point, she simply walked out of the room while we were still responding to her questions. I understand medical burnout can be real, but taking that out on your patients is unacceptable and you should be ashamed of your behavior ma'am. The doctor was equally dismissive and seemed to make assumptions based on a prior medical condition rather than actually listening to our concerns. Much of the appointment turned into an unnecessary lecture about weight loss, drug use and vaping, despite us clearly explaining that we do not use drugs. We left feeling judged rather than cared for. My husband, who already has severe medical anxiety, left and stated he never wants to go back to the doctor because of this experience and how horribly he was treated. What was especially frustrating is that no testing was done for allergies or sleep apnea, despite these being concerns discussed with our primary care doctor prior to the referral and mentioned to the medical assistant. Although it says "allergy and asthma clinic" they don't do any allergy testing or treatment, as we were very curtly told by the medical assistant. Overall, the entire experience felt unprofessional, dismissive, and lacking in basic compassion. Don't waste your time or hard earned money to get care here.

I can't say enough good things about Oasis ENT! The office staff were absolutely…read moreamazing--welcoming, helpful, and kind from the moment I walked in. Dr. Koos was phenomenal. What should have been a tedious appointment filled with nerves turned out to be calm, reassuring, and incredibly simple. Dr. Koos took the time to make me feel comfortable, and I truly appreciated the entire experience. I walked out feeling relieved and very happy with my care. If you're nervous about seeing an ENT, I highly recommend Oasis ENT and especially Dr. Koos.

The quality of care is over the top great! Excellent back office staff including the doctors. The…read moreone very BIG PROBLEM is the front desk person, Lisa. She is supposed to be the initial impression, face of the office and she is terrible. She is rude, disrespectful, disengaged, no eye contact, no manners and extremely arrogant and lazy. There are other front desk staff that are amazing. That being said, if I was not interrupted by another front desk person asking if she could help me (clearly she noticed how rude Lisa's behavior was), I would have walked out and never got to see how amazing everyone else was! As a manager of a medical/dental, multi- specialty office, Lisa would not be a part of my office. I hope people reading this review look past the Lisa at the front and continue on with this impressive surgical center! They are all truly wonderful! Lisa is the reason for lower rating.

There are not enough words to express my gratitude for Cassandra B. (PA) and the care she provided…read more I initially saw her for a completely different concern, but instead of dismissing my symptoms, she took the time to truly listen and understand what I was experiencing. She asked thoughtful questions, was incredibly thorough, and ordered the testing that ultimately led to the discovery of a para-ophthalmic aneurysm on my internal carotid artery. That decision may very well have saved my life. What impressed me most was that Cassandra did not take the easy route. She listened, investigated, and trusted her clinical judgment. Because of her diligence and attention to detail, a serious and potentially life-threatening condition was identified when it otherwise may have gone undetected. Cassandra is compassionate, knowledgeable, professional, and genuinely cares about her patients. She makes you feel heard, respected, and valued. In today's healthcare environment, providers who take the time to truly listen are rare, and Cassandra is one of those exceptional clinicians who goes above and beyond for her patients. I will always be grateful to her for taking my concerns seriously and for being the reason my aneurysm was discovered. She made a profound difference in my life, and I highly recommend her to anyone seeking a provider who combines clinical excellence with genuine compassion. The office staff are also wonderful--friendly, welcoming, and always helpful. Every interaction has been positive. Thank you, Cassandra, for your dedication, thoroughness, and the outstanding care you provide every day. This review is for the Phoenix AZ office on Bell Road NOT Glendale Location.

I have been going to North Valley ears, nose, and throat for about a year now. I have had trouble…read morebreathing through my nose for many many years. Dr. Gutman reviews the passages in my nose and recommended deviated septum surgery. I have never breathe better in my life. He gives suggestions, he's very professional, very knowledgeable. He is very easy to talk to. I highly recommend him if you have any problems.

I went there today and met Liz and Stephanie.They were very knowledgeable and helped me. I am…read morealways satisfied every time I go there. Great staff also the girls are so nice They make me always feel welcome and comfortable. Angela Selby

Soooo based on great reviews, my experience wasn't so great. The staff is very nice and friendly. I…read moredecided to try this new place for my continued sinus problems, they did a CT scan and told me I would benefit from a ballon sinuplasty procedure. So in comes the "coordinator" and explains it then insurance issue comes up. I was given numbers then my insurance would cover some of it based on not meeting deductible. I went ahead and scheduled it, because after all this procedure would correct all my sinus issues. I called my insurance and they said it was out of network and then said it also requires pre authorization, which no calls have been made for it and it would be in a couple of days. I was perplexed. The coordinator would say well if insurance doesn't cover it we will work to out! Meaning would be stuck with a $6,000 procedure and have to pay it. I didn't feel comfortable with it and canceled. I got a 2nd opinion from in network ENT and told me it was an up sale and it would not have worked for me. So do your research and call insurance first. My insurance company said I made a good decision and didn't need any procedure. Just good nasal sprays etc. And my doctor said I don't have any narrowing or inflammation like they said.

I have been coming here since 2021 as I randomly found the clinic on Google. Dr. Layko is one of…read morethe best doctors and probably the most respected as well. He always made sure to listen to my issues, then provide his judgement using facts and research, and finally the treatment plan that I am comfortable with. The staff? Probably the best ever treatment I received from them every single time I went for an appointment. I don't know how or why but other places must learn from this staff on how to be the BEST in this line of work. All in all, I 100% recommend this clinic.

Not a fan of this practice, there's not enough parking for the building, these are the most painful…read moreallergy shots I've ever received, and the communication from the doctor isn't great. I've been to this clinic and the Scottsdale one and both provided a negative experience.