Quality work, great customer service. All my concerns were addressed. Caring front office.read more

I cannot say enough great things about this auto body shop. Lenny and the entire office staff were…read moreincredibly helpful, honest, and knowledgeable. They took the time to explain everything clearly, answered ALL my questions, and made a stressful situation feel calm. Lenny even called me to keep me up to date during the process of my repairs. He explained everything and my car came out great and in a timely manner, which is a huge plus!

It is an amazing feeling to experience straight talk, honesty, integrity, accountability and caring…read morefrom a business and it's owner in 2019. Say X and do X and deliver not on time but early was the outcome in dealing with the awesome and super Paul and his company, Cannon Collision in Hicksville, Long Island NY about 26 miles east of NYC. Mom got into an auto accident with another driver coming into her lane and damaging the right front of her baby, her peppy mobile, her 2001 Honda Accord with 63,758 miles on it. I figured the car is done being 18 years young. So went out and got the 7 Series in the Ultimate Driving Machine, the BayerischeMotorenWerke for her and the services of a driver to take her anywhere. The gentleman quit after 3 hours and 40 minutes. Mom made it very clear that she was used to and very comfortable with her original vehicle and that the new wheels were a bit much. Hence, the new purchase with 241 miles on it sits in a garage in Gramercy Park in Manhattan. Started the process with the Insurance co. Adjustor Mike came out and loved the car stating current value $3780, repair estimate $1540. Got jerked around by a collision place in Westbury that was recommended - they kept the car for 17 days and did not do squat or even try. I called Paul. Great vibe, sounded like a straight shooter on the phone. Jose, his stellar employee came out to the house and towed the car( not drive able). The adjustor Mike came back as he had low balled. Then he called me to tell me that the car was a total loss and that they could" help me out" by reimbursing me the salvage value of $500 by signing the car over/selling to the Insurance Co. Mike and his coworker Jean from Claims had just attempted to graduate from the class" How to talk out of every crevice in my body'. Paul jumped on the phone in my presence and with my authorization spoke with Jean, talked the talk like her in her language and negotiated the fair reimbursement to ensure that the car that the Adjustor Mike loved was repairable with not a dime from my pocket. Loved it!!! This was on a Tuesday. The car was fixed and looked as good as new in 7 days. Paul fixed everything. Solid, stand up guy and stand up company!! I hope and pray no one gets into an accident. In the event you do and there is repair required, call Cannon Collision and speak with Paul. Mom is over the moon!! Thank you Cannon Collision. Grateful!!

I brought my 2016 Mercedes there for a car detailing. Inside was very clean although I had some…read morecarpet spots that were still there, (they were supposed to shampoo carpet). Overall they did a very good job

From the moment I met John and his crew. I knew this was going to be a great experience. These…read morefolks are true pros. They took care of everything for me. Making it hassle free. Not only did the finish product come out beautiful but they went above and beyond. Cleaning the entire inside and outside of the car. Even waxing it! This place is a no brainer. Do yourself a favor and give them a shot.

came highly recommended for alignment service. and after they assessed my 2020, they told me it…read morewould need a whole lot more including bolts for 45. ea x 2 if they didnt loosen properly. the good thing was they didnt want to start the job as if the bolts broke, they didnt have replacements, and then I couldnt drive the car. they said they would call me back in a day when the bolts came in. NEVER HEARD BACK. They lost my business. I am sure they are good being in business for a long time. Not trying to smack them. but there wont be a next time.

They do excellent work Perfect color matching…read moreThey handled everything with the insurance company Ari runs a great shop

I give Omega (Arte) top marks. He did a terrific job at a reasonable price. The quality was superb…read more Everything was fixed as quoted. The job was done within the time frame promised. I would recommend them to anyone.

Went there after i got into an accident. Mike Hansen helped me and he was fantastic! Came in right…read morebefore the holidays and they still worked hard and efficiently on my car. Got it back and it looks amazing. Looks brand new, they did an incredible job and couldn't be happier. Nicest people and communicated thoroughly with me throughout the whole process. If you need your car fixed i highly recommend going here. Genuinely great people and even better service.

Great Service and Excellent Work! The staff at Castle…read moreCollision were friendly and professional. They coordinated the whole process working with the Insurance company and the car rental agency. They kept me updated every step of the way, and I couldn't be any happier with their work!

I just left no limits auto body with a truck that is 11 years old. Mario and the gang at no limits…read moredid a great job on my truck. I am the pickiest. And I look at every little spot. Let me tell you something. 45 years I've been dealing with body shops. Take it from me. You'll never use another shop. They also detailed the truck for me and didn't charge me. I swear the truck looks brand new.

Highly recommend for the quality of work, attentiveness to detail and most importantly the timely…read moreresponses and updates Chris sent to me. When dropping off as well as picking up my care Norma was welcoming and informative of next steps. My car looks brand new !!

I went here with my car, which is old, looking to get an estimate for some damage I did to the rear…read moredoor. Rather than trying to scam me, the woman who helped me was straight forward with me about the work that needed to be done being more money than the car is worth at this point. In a field like auto repair where taking advantage of the ignorance of the average consumer is so normalized, it was refreshing for the level of honesty I was shown at this shop.

Do not tow your car to this place. I was forced to pay $2,000 in cash for the towing fee and…read moreseveral days of storage after my car sat in their lot. The entire place reeks of cigarette smoke, and the staff smokes right in front of you. When I decided to tow my car back home, Tammy made the process incredibly difficult. She kept delaying the pickup time from 10 AM to 2:30 PM, so I finally hired my own tow truck. Even then, they intentionally stalled by taking more than 30 minutes to move the two cars blocking mine. Overall, extremely rude and unprofessional.

Spoke with owner by phone. Felt very comfortable with the conversation. Brought in my 2017 Jeep…read moreGrand Cherokee Overland. I am the original owner and the vehicle has only 59 thousand miles. They fixed a couple issues that the Jeep dealer could not. Actually had it the dealer 2 times for total of 1 week and they couldn't find the problem. Sammy's had it fixed and out the door in 1 day. Can't say enough about this place.

Best jeep guy out there. Honest and does excellent work, his entire staff is amazingread more

Called because I needed a patch for a Tesla car. Most places don't provide this service and…read moresuggest a plug, and ones that do the work charge $50+ (except Mavis). I called them and they didn't push for the plug. I went in and was helped right away; I was in and out within 20-25 minutes, and this was great. No upselling or other BS services. I would go here again for other services.

Every time I need some repair or service to one of my cars, I give them a call. They are always…read morewilling to take me in and get the repair or service done quickly and fairly. I trust their expertise and honesty. I work close by and have recommended their shop to friends and coworkers. Not one complaint or issue in 20 years.

Steven was polite and friendly. He got my disabled Honda Pilot home!read more

From the owner: Damage free flatbed towing Licensed &insured. 40 years in business . We have a fast response…read moretime and are very reliable.