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    Recommended Reviews - Amtrak

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    Photo of Charlie S.
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    1 year ago

    Helpful agents, clean facility, train on time! I would absolutely recommend taking Amtrak from the Florence stop.

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    3 years ago

    Helpful 1
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    2 years ago

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    15 years ago

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    Photo of Lonita E.
    88
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    11 years ago

    No loading zone and a customer service person seemed rude at first but then turned out to be very helpful. She's a #BronxNative...

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    15 years ago

    Not the friendliest customer service. Prices okay. Look for deals on their website.

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    Amtrak

    Amtrak

    1.0(1 review)
    49.7 mi

    My family and I are having the worst experience on amtrak. The experience coming to Florida was…read morebad. But trying to get back home is a struggle. The train was due to come at 7:25pm. Then it said 7:38pm . Next was 7:51pm. We didn't leave at that time. We were stuck on the tracks in Columbia SC for about 4 1/2 hours. We arrived at Camden station at 10:02am 7/2/22. We were told that we have to wait for another round of staff to relieve the current staff that it would be an hour. Time goes past and we were told that staff would arrive at 1pm. Then 2pm, then 2pm. I called customer service and I was told 3:30pm. Keep in mind that the bathrooms were filled to the brim with pre and poop. Some of the doors were locked just to keep ppl from using them in that condition! Sitting for hours with uncertainty is very traumatic for someone with very high anxiety! We get maybe 5-10 minutes away from Camden in the middle of nowhere and stop. 6 minutes later an announcement is made saying that we are waiting for a conductor. Everyone on board is highly confused about what was done during the new staff arrival that we waiting 6 1/2 hours to come. I have had few panic attacks on this track! My head still hurts and I have new trama to work through due to this experience. It's not over yet. IM STILL CURRENTLY ON THE TRAIN WITH MY FAMILY. As I wipe the tears from my eyes in fear for how much longer will it be before we get home. And the fact that I can't even really do anything to relieve my children!!!! If you are thinking about using Amtrak as transportation leave 5-6 days before your really need to be at your destination. Have your therapist on speed dial. Pain pills or herbs for the pain your body will endure from being in the same positions for LONG periods of uncertain time. The food is also HORRIBLE! It's vending machine food. Burgers look like they came from dollar tree. Basic hotdog. Sandwich comes in a plastic pouch! The choices need to be better!!!! Lastly the staff passed out cheese it's and 8 oz bottle of water. Which was cool considering that's probably all the had to give customer. Amtrak must have a plan of action to compensate the passengers on the Silver 92 train going to New York. That picked us up from Orlando Florida

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    Amtrak - trainstations - Updated May 2026

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