I don't think it's fair to review the station poorly because of trains being late since it's not…read moresomething the station can control. Therefore, I will write my review based on the station itself. The staff is always exceedingly kind to me. They also address issues promptly such as people singing at the top of their lungs at 3:30am (who is that energetic at 3:30am though?). They always keep you up to date to what time the train is arriving as well. There are places to park while you're waiting, which is important. It's fairly clean and the bathrooms seem to be clean. My only real complaint are the extremely uncomfortable seats...and I only care about those because you will undoubtably wait in them since the train WILL indeed be late. I've waiting for up to 4.5 hours in these chairs. Give us a cushion, please.

We finally made it to our destination 3 hours later. The private room was not like in the picture…read moreshown when I made the reservation. The reclining seating opens to a full side bed that was very comfortable. The upper bed we open and use it as storage for our 4 luggages. There was ample and very spacious head room below to sit. I thought the private cabin had USB ports, it didn't. Overall, it was roomy. As for the bathroom suite, it has a toilet, sink and shower hose. To me, it's actually an Asian style bathroom with no shower stall, just floor drain, bathing in the same location as toilet and sink. Make sure your toilet paper is not anywhere near the shower spray, or it will be drenched. We had room service with complimentary lunch and dinner meals on train. Angus burger for lunch and sirloin steak for dinner. It tasted very good, especially the desserts. Service was good but the delay is why I took off 2 stars. Suppose to arrive at 1:41am, got there a little after 5:30am

Lovely station to step down off the train and breathe some fresh air…read more Clean and well maintained. Cool vintage train on display.

I'm glad Amtrak omes into the small town that my family is from so I can just roll into town... The…read morestation has a restaurant attached to the back side of the station which I believes helps the area stay asthetically appealing.

The station has an old school charm to it. It's a small train station in a small town. Depending…read morewhen your train arrives or departs, there may be staff available to answer questions. The location has adequate lighting which is great for those waiting to board the evening train. If you're in the mood to eat, I would suggest you stop by the fast food chains nearby.

Dropped hubby off to head home. Clean, cool station with benches and a clean bathroom. Station is…read morenot manned. You have to buy your tickets on line here. Open hours limited.

would give negative stars if I could. had a scheduled pickup for a wedding send off - driver never…read moreshowed. they were rude on the phone and claimed they couldn't locate their driver. I want the driver to be safe, but come on, you should have had confirmation that your driver was en route and arrived at the scheduled timeframe.

Had a scheduled pick up at the Columbia airport with 5 Star. They never showed up, never responded…read moreto phone calls, and have still never responded to voicemails. Worst shuttle experience I've ever had.

Update: The megabus.com stop for arrivals and departures in Columbia, SC will relocate to the…read moreparking lot between McDonalds and the Wells Fargo Bank, at 1278 Dutch Square Blvd., near the intersection of Broad River Rd. Pick up and drop off available only- no overnight parking. My brother and I rode the Megabus (in June 2018) from Dallas, TX all the way to Richmond, VA, with a bus changes in Memphis, TN and Atlanta, GA. I'm going to share the same review with those Megabus Yelp business pages. Our trip took around 36 hours. First, the bad: WiFi did not work on ANY of the three buses we rode. It's time consuming. Our journey was 36 hours end to end. Cleanliness of bathroom deteriorates rapidly as the journey wears on. I considered it "For emergency use only." There is no running water. There might have been hand sanitizer. Now the good. Inexpensive. Nothing beat it. Not Greyhound. Not Amtrak. If you have more time than money, or just want an adventure, Megabus is OK. Buses were clean. Buses have a bathroom, but it's nothing more than a chemical toilet. It was an adventure. 110 volt A/C power outlets did work on all buses. Oh, and since it was summer, there were no airline deals either. The bus stops about every 2 hours for a break. It generally stopped at a truck stop, where you could use a restroom with running water, and get something to eat. Our bus change in Memphis was long. It gave us enough time to take an Uber to Beale St. It was also at night. Neighborhood was kinda sketchy, but there was indoor waiting area with vending machines and bathrooms. There's a gas station next door that serves hot food. Our bus change in Atlanta was shorter, but it was long enough to search out some breakfast within walking distance. It was morning for this stop. Neighborhood was OK. There was no indoor waiting area and I think there were restrooms if you went in the MARTA station (below). We arrived in Richmond at night and walked to our hotel. I did not seeing any waiting area, though it is close to the (Amtrak) train station, in the Main Street Station, so there might be something there. There are waiting rooms, but I don't know the hours. https://www.yelp.com/biz/main-street-station-richmond About the bus: It's a double-decker bus. If you are prone to motion sickness, there is less sway on the bottom, but try to get toward the front, as the bathroom is in the back. Upper seats have a better view, and the roof is transparent. During the day it was quite enjoyable. There are reserved seats, and if they are available, will cost you a little extra. We only had reserved seats on one bus. Not having a reservation was not a problem. There are some sections, up and down, where the seats face each other (with a small table in the middle). So if you are a party of 3 or 4, it would be good to reserve these seats. You might want to hedge your bet, and reserve seats opposite of each other. This way you'll play footsies with someone you know, not a stranger. It seems obvious now, but the reserved seats are the ones with BIG numbers on them. Once the bus is loaded, it seems OK to move into those seats, but you don't know if they are going to be reserved for the next leg of your journey. The bus does drop off and pick up along the way, though not necessarily at all stops. Some stops are just breaks to stretch your legs, and last 10 to 20 minutes. You might want to bring an extension cord, or have a long charging cable. Sometimes the power is overhead. Brings snacks and drinks, but not alcohol, as it's not allowed. We asked a couple drivers what would happen if you were caught. The answer varied a bit, but it seems likely you will be kicked off the bus. Where you are asked to leave seems to depend on your attitude. If you need anything during the trip, bring it with you when you go to your seat. You can't access your checked bags en route. Consider bringing ear buds or plugs, and eye shades. My conclusion: It was just too many hours. Man this trip dragged on. I would consider it for shorter trips, in fact I'd like to see more of Memphis. And them maybe take a riverboat to New Orleans, and Megabus back to DFW. Note: It was funny stopping in Columbia, as that's where my niece recently graduated from, and I was there for the graduation. Fun city, sorry I could not stick around. This was on a side of Columbia I had not seen before. Bottom line: Good adventure. No problems. No regrets. Megabus Yelp pages, including this one: Dallas - https://www.yelp.com/biz/megabus-dallas Memphis - https://www.yelp.com/biz/megabus-memphis Atlanta - https://www.yelp.com/biz/megabus-atlanta Columbia - https://www.yelp.com/biz/megabus-columbia Richmond - https://www.yelp.com/biz/megabus-richmond

I wish there was 0 star. Fact: April 4th, 530pm MegaBus from Columbia, SC to Atlanta…read more Negative service experience, many passengers been waiting here for more than 5hrs (I finally left at 10pm), been trying to call its customer service (which was just a joke) no specific answer, explanation or solution. I don't know how late the bus finally arrived, but what the passenger got were just two BS emails, one sent on 630pm noticing "2-3 hr delay"; one sent on April 5th 320am saying "we will investigate"...what they can do is just compensate the ticket value (oh, they charge seat & service fees when booking, doubt they would return this part) But how about valuable hours of wasting from the passengers and their friends and family been waiting for them? The brand management was a disaster. Gook luck if you choose taking MegaBus.

The northern terminus of the LYNX Blue Line at the end of the 19.3 mile track, this station is…read morelocated on the campus of University of North Carolina Charlotte https://www.yelp.com/biz/university-of-north-carolina-charlotte-charlotte. UNCC is a massive campus with an enrollment of some 30,000 students and it stands on a 1,000 acre campus. The station is at the surface level with a single island platform. There is a crossover just before the station and the trains could be at the stop on either side. There is some cover here but the station is otherwise completely exposed to the elements as are nearly all Blue Line stations. There is an automated ticket vending machine on the platform and you must have a ticket before boarding the train. You can also use the CATS app to purchase online. The next stop southbound is JW Clay Blvd/UNC Charlotte towards I-485/South Boulevard. A full run of the entire line https://www.yelp.com/collection/HPr54TmCPySOUTOSgzOvZA/Mind-the-gap-y-all takes about 45 minutes. As Chris S. mentions, there is parking here but it is only for those with campus parking permits. [Review 16942 overall - 3264 in North Carolina - 458 of 2022.]

What does one say about a light rail station? It was clean and the light rail itself was running on…read moretime the day I was there. The station appears to be well used considering it's proximity to the University, but it's still well maintained. No complaints. No issues.

Never again. Had a 45 minute window to get from the Florence SC airport to the Florence SC Amtrak…read morestation, a 7-8 minute drive and these slow, never in a hurry hayseeds couldn't pull it off. I waited 12 hours and took the red-eye Amtrak back to Wilmington. I could have walked/jogged to the train station and made it. Never again with these clowns.

I found these guys on the internet. I was arriving by train in the middle of the night, 3 a.m. I…read morecalled ahead to arrange the pickup. The cab was waiting for me. The cab was clean and the driver very courteous and respectful. I paid by credit card which he wrote down by hand which was a little different. Nevertheless for being basically out in the middle of nowhere, I was very happy with the service.

Helpful agents, clean facility, train on time! I would absolutely recommend taking Amtrak from the…read moreFlorence stop.

Long trip from Florence SC to Wilmington DE. Summer train was full. AC was not the best and…read moreinternet was weak. The train stopped on the tracks twice maintenance issues. Ended up being an hour late on a 10 hour trip. The smells were tough. People eating smelly things and then passing gas. This is the second train trip this happened recently. Lady behind was yelling into her cell phone on speaker until the conductors told her to pipe down. Overall the Amtrak staff and food car was nice. Bathroom was not bad. I had 3 sons with me. They did fine. Overall 3 out of 5. Average transportation. Could be better.