It was great! Tracy was my agent a couple years back but I'm just now writing a review. She was…read morekind and always made sure I was satisfied! I didn't know much about her coworker but she was nice when I talked to her. I really recommend going to plan a trip!

If I could give negative stars, I would. I called this business to help with planning a trip to…read moreAustralia and a trip next year to Hawaii. I need a new travel agent because, sadly, my last agent passed away from cancer. I am not sure who I spoke with on the phone, but I was appalled by her attitude and response. She said that she could not help me and then hung up. Really! That is a sure-fire way to gain new clients - Ha ha (yes, I am being sarcastic here). I am a frequent traveler (at least 4 trips a year). Now, apparently, she does not need any more clients, so DO NOT waste your time calling the agent. I have found an agent who cares about me being their client and goes out of her way.

A decent rest stop near Lynchburg There are 6 rest areas on…read morethe northbound side of I-95 in South Carolina. This rest area is located on northbound I-95 at mile marker 139 near Lynchburg in Sumter County, South Carolina. It is a right-hand exit off the interstate, making it easy to access while traveling north. There are separate parking sections for large trucks and cars. The car parking closest to the road and the truck parking farther off. The main building is a single-story brick building with a shingle roof that looks wheelchair accessible. It houses clean and functional restrooms. There is a vending building to the north that is also a single-story affair. It offers snacks and drinks behind locked bars that did not give me a very safe feel for the stop. Shaded areas are available all around the site, along with some picnic tables scattered throughout for resting or eating. The entire area was free of trash during our visit, contributing to a pleasant stop. While it's not the fanciest rest area, it does provide the essentials for a quick break during long drives. Overall, I would recommend this as a decent place to stop on your travels through South Carolina. Enjoy.

This rest area is located on I-95 at mile marker 139 in Sumter County, South Carolina. There are…read moreboth northbound and southbound locations for this rest area. (At the time of writing this review, the Yelp listing is named "Rest Area I-95 North." To clarify, I'll submit a name change to "Rest Area I-95 Mile Marker 139" because this listing captures reviews, photos, etc. from both sides. Hopefully, the Yelp moderators approve.) If traveling south on I-95 into SC, this is the first rest area after the Dillon Welcome Center near the North Carolina border (mile marker 195). In other words, after the welcome center, it's about 56 miles until this rest area. After this rest area, the next rest area south is at mile marker 99, about 40 miles away. It's another welcome center, the Santee Welcome Center. If traveling north on I-95 in SC, mile marker 99 has a rest area. It's not a welcome center like the southbound side. According to Google Maps and Yelp, this rest area has an address in the town of Lynchburg, SC. However, Lynchburg is actually 16.5 miles up 95 and highway 58 in Lee County. For navigation, on Google Maps, the southbound listing for this rest area is named "Sumter County, SC Rest Area" and the northbound rest area is named "Rest Area I95 North." The southbound side of this rest area has a small log cabin. Above the entrance, a sign reads, "Sumter County Welcome Center. 'The Gamecock County.'" Sumter County was named after Revolutionary War general Thomas Sumter (1734-1832). He was nicknamed the "Fighting Gamecock." That's where the University of South Carolina Gamecocks' nickname and mascot came from. We stopped at the northbound side on a recent trip from Georgia to North Carolina. It was fine. The rest area was definitely showing its age. The grounds and facilities appeared clean and well maintained. We visited around 2:15pm on a Saturday and I saw staff working on-site. This is a small rest area with basic amenities -- vending machines and picnic tables (mostly uncovered). Along with using the restrooms, my wife and I had a bite to eat in the car. We parked in front of the refreshments structure. It was peaceful. According to the SCDOT, South Carolina has nine welcome centers and 19 rest areas. You can view a Google Map of them here: https://www.google.com/maps/d/u/0/viewer?msa=0&hl=en&ie=UTF8&t=m&ll=33.728438112159736%2C-80.81117&spn=2.899412%2C4.423489&source=embed&mid=12xkZRPbpJmK-c-xRLr6cAWn_780&z=7

I had never been to Florence before, but it looks like a small town going through a bit of a…read moreRenaissance, so we stayed the night while traveling along the east coast. I'm very glad we found the Hyatt Place as a hub for our stay. We arrived mid afternoon, right around check in time and we're quickly greeted at the front desk. Is a Hyatt Discoverist member, was provided some bottled water and snacks - a nice touch. We were assigned our room, and notified about the parking. Self parking is $5 per day, and is located across the street from the hotel. A helpful tip would be to unload baggage before parking if you have any heavy/large suitcases. While the walk is just a couple of hundred yards, it may be difficult on an especially hot or rainy day. After check-in, we went to the room which was the standard Hyatt Place layout - a comfortable bed with a reasonably sized TV, a small sofa and functional bathroom.. I enjoyed the water pressure and temperature of the shower. The next morning, we enjoyed the complimentary breakfast with eggs, bacon, fruit and coffee. The lobby itself is large and beautifully appointed, with a full business center and pods for individuals to work. The hotel location is in the center of Florence, a relatively small/walkable downtown area with restaurants and shopping. Overall, a modern hotel, comfortable room, friendly staff, and good location, all at a reasonable price.

We were driving from Washington DC to Florida and stopped in Florence for the night. My husband…read morebooked this hotel on points and it was a wonderful experience. It is located downtown on the main street. The lobby is spacious and nicely decorated. There is also a nice business center in the lobby. The room was clean and comfortable. Breakfast was complimentary in the morning.

Stayed here while on a business trip. The water took a while to get hot. The temperature was…read moreextremely cold, and I had a hard time warming up. The temperature outside was low at night. But otherwise the room was nice.

Disappointing Experience at Hotel Florence…read more I've always enjoyed staying at Hotel Florence, and I typically stay here once a month for work. Honestly, I wasn't even going to post a review, but the lack of concern and follow-up from management is what ultimately made me share my experience. Unfortunately, I've encountered roaches on three separate occasions. During my first visit, I found roaches in my room and a baby roach in my food. On my second visit, I found roaches in my room again. During my most recent stay, I found three roaches in my room and even captured one as proof. It's been over a week, and I still haven't heard from anyone at the hotel. Hilton corporate has communicated with me by email and offered 10,000 Hilton Honors points, but no one from the hotel has called or followed up. I feel the points are an inadequate resolution considering what happened, especially since this wasn't an isolated incident. I was also informed that the hotel would be fumigated. What bothers me most is that I genuinely like this hotel and have continued to stay here almost monthly for work. I expected a little more consideration from a property I've supported with my repeat business. After three separate incidents, I would have thought someone from management would take the time to reach out and acknowledge the situation. I understand that problems can happen, but how you treat your customers afterward matters. It's disappointing to feel that my loyalty and concerns haven't been taken seriously. I hope management takes this feedback to heart because I would hate for these experiences to change my opinion of a hotel I've always enjoyed.

I was traveling from Georgia to Raleigh and it was getting late, so my wife and I decided to get a…read moregood night sleep before traveling the rest of the way the next day. I booked through Expedia and got a slightly better price. Every little bit helps. The room decor was rather modern and well maintained. We had two queen beds (spouse was sick) and they were both quite comfortable. I don't usually use hotel pillows, but the one's provided were more than adequate. We slept great and got some breakfast from downstairs. There was a nice selection of food choices including fruit options. All in all, a great stay and we'll consider staying here again definitely.

Incredible experience here. Hartsville is a small town gem of the south. I'm grateful to have had…read morethe chance to stay here and also eat an incredible steak dinner at Sam Kendell's next store. Perfect place to stop if you want a breather from 95. Kind staff, incredible little downtown with awesome shops and even a little catholic book store.

We are always on the lookout for nice hotels to enrich our road trips & the Mantissa didn't…read moredisappoint! Our room was gorgeous & well appointed! The Sleep Number bed was very comfortable. Loved the big soaking tub! Definitely was a draw for us. It was great after a long 7.5 hour drive even though it was a ways off I-95! Totally worth it! While we initially had a bit of confusion upon check in with the type of room booked, it was quickly sorted. There were a few niggling fine points that could be improved upon, the person at the desk upon checking out asked about things and assiduously took notes on the few items.