I lived at the Pinnacle Point complex years ago and liked it for its convenience and at the time, it was nicely priced, although after Covid, the price jumped by at least $400 after I moved out (despite being dated.) One problem--dog poop EVERYWHERE. NO ONE picked up after their dog and I got the blame for it. I deserved some of it because I because I did not realize my husband, at the time, was not picking up after my dogs when he let them out. It was pointless to explain he was now gone--it didn't matter. Still, the brown logs were everywhere, front yard, back yard, everywhere many way too big or way too small to be from my dogs toochasses, not to mention to never walked them around in the property. We went to the dog park rather than brave the minefield of the apartment complex. Even after I got my hand slapped the poop was all over the property--it was maddening. Most dog owners are not like that (except for my ex blech!) When it came time to move they were very flexible and accommodating, I'm quite sure in part because they were able to raise my rent $400 as I was paying significantly lower than incoming tenants. The ex husband left a few holes in the walls from where he had bolted his bookshelves and couldn't be bothered to patch. I had the carpets professionally cleaned, removed any and all trash and possessions, and left it as spotless as I could but I never expected I would receive my security deposit back and that was fair enough. One other issue--parking! There were apparent migrant workers living next store and far too many of them in one apartment with an ever changing group of tenants. I believe we were all allowed two spaces but they took several. I had asked management to address this to no avail. It was frustrating to not find a parking space some days after work when according to my lease I was entitled to one. Then there was one time there was a smell which seemed to be emanating from their apartment that was TOXIC! I was in the upstairs bedroom and started having difficulty breathing and had to put a wet rag over my mouth to stop the burning. I of course contacted 911 and the fire department came out. Even the fire fighters arriving were very concerned. It turned out the neighbors in question drenched the home with pesticide. I contacted the office about that--to the best of knowledge nothing was done. I am sure if someone from AMJ had visited they would have noticed the building modifications they had made to the back of the property. Now for the good--the maintenance staff were nothing short of fantastic. I never ever had a problem getting them there to address any and all issues. They were nice people to boot. The office staff were always very friendly and in general pleasant and easy to work with. AMJ maintained the property other tan the every overflowing dumpster which was gross. (Hopefully they have finally obtained another dumpster because people do not want to walk out their door to be greeted by a heaping pile of trash on the ground). When I moved in the apartment was spotless and in good order with new rugs. I couldn't have asked for a better situation. Overall--I highly recommend AMJ. In fact, i Have referred friends to them and they have been happy as well. read more

I have been renting from AMJ for 8 years now and I absolutely love them. they are the best landlord I have ever had. Debbie , Sara, Miranda, Donna , and a all of the ladies in the office are awesome. they take care of work orders almost immediately. I woke up at 5 am for a surgery and my water heater had broken, it was fixed with a brand new one by the time I got home at 5PM. They are also very kind and patient. It has been a pleasure being their tenant and I will continue to be so for as long as they will have me. My apartment is also pretty awesome and reasonably priced. It's located in town and we have the neatest wildlife and birds. I think it's pretty awesome. Thank you Amj you are very appreciated read more

FIRST INCIDENT My lease stated that I submit a receipt that verified I had the carpets cleaned by a professional company or I would be charged a fee. I had been given verbal permission via telephone from a AMJ employee to arrange for my carpets to be cleaned after the date I turned in my keys and to submit my payment for the cleaning rather than a receipt. Upon surrendering my key along with a check, I requested a written receipt stating that my check satisfied the requirement stated in my lease, I was then told "I have been working here for 16 years sir and I have yet to lose a check, thanks" from the receptionist. I reassured her I was not attacking her competency and that the receipt would serve as a amendment to the lease I had previously agreed to, she continued to oppose. I then asked to speak to the manager of the office, after having to basically beg her to get the manager, the manager came out of her office on her own accord, presumably from listening to our verbal engagement. I further explained why I would like a receipt and suggested that a sentence and a signature on a post-it note would suffice, I was still denied. I left that altercation frustrated and empty handed but still brushed it off. SECOND INCIDENT I received a small portion of my security deposit back stemming from deductions that included: $105 garbage removal, and $185 cleaning. I was upset as I thoroughly cleaned the unit by following every step on the checklist they provide as well as puzzled due the fact that I left no garbage other than what was in the valet trash can and recycle bins assigned to my unit. Nonetheless I understand the process and decided to submit a written dispute as instructed. Having been only a month since the first major incident, I entered the office and politely asked to speak with the office manager, the receptionist once again felt the need to make this as difficult as possible, she saw I held an envelope in my hand and instructed me to leave it with her because the manager will not discuss the matter with me in person. I told her I have nothing tho discuss in regards to my dispute it is regards to other matters, I continued to be denied on the grounds that she " worked there for 16 years and this is their policy". I decided to ring the bell on her desk that said "ring for assistance" in order to attract the attention of someone other than the receptionist. This made her very upset as she snatched the bell and screamed "I need you to leave now". At this point a gentleman emerged from an office and I requested to speak with him outside. I came to the understanding that this gentleman was looking to resolve the short term situation, and was not in a position to address the unprofessional behavior of the receptionist although he was genuine and courteous. I presented him the letter, asked how long until I should expect a response, shook his hand then left. THIRD INCIDENT Approximately 5 minutes following the second incident, I called the office and politely requested to make an appointment to speak with the manager of the office at a time that worked best for them (I tried to slide in under the radar but I knew she would probably predict who I was) she asked for my name and put me on a brief hold. I AM APPALLED AT WHAT HAPPENED NEXT.. A woman answered the phone, I said "hello, is this the office manager?" to the response "Yep Im the manager, head of HR, I do it all, you finally got me" along with a chuckle. I attempted to formally submit a complaint about the receptionist, but was interrupted by her attempt to educate me on their "policies", I asked if there was a policy that nobody can speak to a manager unless the receptionist deemed it appropriate, more laughs*. I then asked if my complaints will be addressed or are they falling on deaf ears. She asked me to proceed, I began to explain to her what happened on the first incident, she cut me off again, laughed, and told me " yeah I was there that day, I talked to you, so you got two verbal confirmations that your check was okay". It was evident that she was not actively listening to me and understanding that the situation involved the lack of respect I received from the receptionist, as well as the receptionists inclination to attempt to handle every issue as if she herself was the manager, nor did she care at all, so I told her politely "I don't feel that you are taking what I am saying seriously, so I will find another way to address this issue, thank you for your time, have a great day" she said okay and we ended the call. Here I am, literally my last line of consumer defense, power to the people. I would also like to include the Merriam-Webster definition of receptionist should she or her manager have the opportunity to read my thorough review. Definition of receptionist : a person employed to greet telephone callers, visitors, patients, or clients read more

Extremely rude ppl in the office. Disorganized. Do not rent from this business.

i love how everyone helped me get in like nothing! they were so generous ! i had to move in early and they worked around me and got me in the same day o got accepted ! read more

Do not rent from this agency!!!! Everyone that I know that has rented from them (including myself) has had a horrible experience. I initially rented a condo from them with my sister in 2011. They told me a man from up north had got it to rent out and help pay his daughter's college tuition. But what they left out was how he had gotten it. His sister owned it before she committed suicide in it. Per all the nosy neighbors. ( I know under fl statute you only have to disclose deaths on the premises if you're selling it, but they didn't have to lie about it). That was the first of many things. The first week there my sister'a shower broke. The first man came and "fixed" it. My sister came home and went to take a shower and water started spraying out of the downstairs light. How that happens I don't know. But we were left with a broken shower, broken light and an unseemly water damage spot in the ceiling. Maintenance man #2 comes the following day. He does not knock and just barges into my sisters room while she is changing. After the shower is fixed we decide to just avoid calling AMJ at all possible costs. Fast forward to the following year, my sister decides to move out and I stay because I hate moving. A friend moves in but she's gone a lot at her boyfriends. I ask AMJ to ask the landlord to reconsider the no-pet policy because I have anxiety and don't like to be home alone especially in this horrible neighborhood which had drastically gotten more ghetto within the last year. They tell me they will ask and get back with me. 6 months later no answer so I decide to get a cat. A single solitary cat. Remember that, it's important later. At the end of this rental year I renew for the third year and the manager at AMJ tells me the landlord wants to do something nice for us because we've been such good tenants. She mentions getting the carpets steamed (I secretly think that you should do that every couple of years anyways, but hey I'm not a slumlord what do I know?). This "something nice" never comes to pass and we keep living as usual. They then tell us the landlord is coming down to visit his daughter and is going to stop by and meet us and look at the place. Great I think I can show him how awesome my cat is and he can rethink his pet policy. After a week of giving us the run-around on when exactly he was coming they tell us that he isn't. Rude but whatever. I'm sure we wouldn't of liked him anyways. Then at the beginning of this year I discover I'm having a baby. Yay! Except that the neighborhood has become actually dangerous now. It was nothing to come home to a dozen cop cars near my house. So I decide that I would move at the end of my lease. When I'm 7 months pregnant in the middle of a florida summer... But a few months later there is a shooting directly across the street, over a $1,200 lottery ticket. I am pregnant and scared. I ask AMJ if there's anyway we can break our lease early. Of course not. So we find a place in the country and move anyways. Only a month early and we still pay the rent for the last month which we weren't there for but I figure it would just give me more time to move all my stuff. Wrong. Because AMJ decides to ILLEGALLY change the locks after we leave. And accuse me of having FOUR cats in the apartment. Sorry to disappoint but I'm not a crazy cat lady. One cat is good enough for me. Now today I get a phone call from a creditor company saying I owe AMJ $1,100.00 (in addition to the $500 security deposit) for various charges. Which include carpet shampooing, painting (which if you don't paint and shampoo the carpets before new tenants move in anyways you are a horrible rental agency), replacing light bulbs, a miscellaneous cleaning fee, garbage removal (which was not garbage but my cox cable equipment that I had every intention of coming to get but you changed the locks and then threw it outside and now I owe cox cable $1,000), a fee for not returning the keys (which I assumed since you had already changed the locks you didn't need the key), the list goes on and everything on it just as ridiculous. The office manager, I will not name her because she knows who she is, agreed to a slightly (very slightly) lesser amount as long as I have the funds by next Friday. I will have the funds but only because I was going to take my newborn baby to meet the rest of his family for Thanksgiving and now I am not. I hope that the office manager is happy knowing that. Which I'm sure she will be because the only thing this company cares about is screwing people over and taking their money. read more

I rented from AMJ for 1 year. I moved out 3 weeks ago. After giving them $500 deposit I only received $182 of it back. Since I left the apartment cleaner then it was when i moved in I called and asked why they kept so much of my deposit. I spoke with Jarred and he informed me because they had to replace the burner pans from the stove and since I hung pictures up they had to fill in the nail holes. $317.89 for that? I asked to speak with Mike Warren the president of AMJ. Jarred then told me "no". I asked for a contact number or email address for Mr. Warren and again was told "no". Me and my daughter lived with cockroaches for the first 3 months while renting from AMJ. We patiently waited for them to take care of the infestation even though our skin crawled each and every day. And then when we moved out I made sure to thoroughly clean the apartment from top to bottom. I don't smoke nor do we have pets so I am baffled as to why AMJ kept most of my deposit. I have been treated unfair and have been taken advantage of by AMJ. I do not recommend this company to anyone. read more