I had cause to use this UPS store often and I never had a bad experience here. The staff is super…read morenice, very efficient and extremely helpful. Store is clean, good parking outside and an easy entrance into the store. I wish all UPS Stores were as enjoyable as this one.

I had the best quality of service at this UPS store. I just needed a few copies of files that were…read morestored on my computer. I spent about 45 minutes at Walgreens trying to get it done and they were unable to make it happen. Michelle at this store took time with me to figure out the problem and made it possible for me to get my copies in just a few minutes. They looked fantastic and cost less than four dollars.

They practically rescued me during a very stressful time when I needed legal documents bound. I'll…read morealways remember this business fondly.

I had my save the dates done here. The older lady who I believe is the owner of the shop is…read moreCOMPLETELY rude and unprofessional. When I first reached out to her about them she was very rude and acted like she didn't have the time of day. I should have looked elsewhere at that point. She told me to send over the information and picture for my save the dates via email. I did this and a week goes by with no response. So I went in person and spoke with Kym. The owner overheard our conversation and from the back of the room goes "oh I got your email but the picture quality was all pixelated" If that was the case, she could have at least gotten back to me to let me know rather than leaving me waiting for a response. Kym was easy to work with and nice, she made edits to the proof she sent over and is the only reason I went through with the sale. The product turned out to be somewhat thin and flimsy. The save the dates were post cards and I got 3 back in the mail due to address change of the recipient. The picture quality did not hold up, the ink was smudged. This is embarrassing because these are for our wedding. I will never go through inkspot in bemidji again. I wanted to give business locally but I will be using Shutterfly for our actual invites because I know the quality will be top notch without the hassle of a rude business owner.

It's two days before Christmas Eve and an idea for a gift has just presented itself. Nothing like…read moreit in town. The owner of Cool Threads or "Ziggy" as he is known as, has a placard but not the right size crew neck sweatshirt. He says no problem as he can pair it with another order coming overnight tomorrow, have the sewing ready to go and I'll have the finished product before the end of the day!! And I Did!! Awesome service.

Good prices, excellent service and on-time delivery. What more do you need?read more

I just purchased and had my new HandiQuilter Amara 20 long arm quilter with the studio 3 12'…read morequilting frame installed by Jay and Jayden. I am so happy they were able to deliver and set up my machine (in Moorhead, from their storefront in Bemidji). They did an amazing job. The price of delivery and set up is included in the sale price (which was a great value). I ordered during a HandiQuilter van event and even got 20% off all of my HandiQuilter accessories (thanks!). I requested a drawer be installed and they are coming back to install it and service some tension issues I cannot seem to figure it out myself. I cannot imagine this level of care and concern from any other store. A Stitch in Time is in a class of its own. God Bless!!

If you're in the market for a long arm machine, or sewing machine, THIS is the place to go. I…read morecan't recommend them highly enough. Service is top notch, knowledge of machines is mind blowing!! I bought my Handi Quilter long arm from them 2 years ago. Amazing service, and - THEY DO HOUSE CALLS!!! I have even brought my Janome sewing machine to them for her annual spa day - even though I didn't buy it from them. They are truly wonderful. You can't go wrong dealing with these folks. Jay and his staff are the folks to go to! they also offer classes several times a year for domestic sewing machines and Handi Quilter long arm machines.