When all other plumbing companies I called had a waiting list because everyone's frozen pipes…read morethawed following the big freeze of early January 2018, Greg worked my leaking pipe job into his plumber's already busy schedule. His plumber, Cash, showed up an hour earlier than Greg said he'd be here. That was just fine with me! The less time without water the better! Cash is personable and professional. He didn't complain at all about my home's muddy, cramped crawl space. He worked efficiently and thoroughly. I'm so glad my friend referred me to H J Plumbing & Heating. Their number is now saved in my contacts and they'll be the first company I call with my plumbing needs in the future.

Do not use this company's services if you want the job done correctly and on time. We had two…read moretoilets that needed repairs on both the flush valves and inlet valves. Before HJ Plumbing performed their work, one toilet was unusable and the other usable. Within two days of their repair job, neither toilet was usable. We could not reach anyone on the phone for two days. Finally, when we did, we were told they could not come fix the problems they created until after 36 hrs. They told us, "We are not on your schedule; you are on our schedule." So much for that kind of service. We called another company, and they will be right over within 4 hrs. And we know they give good service.

This plumbing service replaced a well pump. Charged for a 1 1/2 HP pump. 1 year later it failed…read more The pump removed was a 1 HP pump. They never put in a 1 1/2 HP pump but charged the previous year for it. Don't trust this company.

AB has helped me out twice. They helped fix a burst pipe in our outdoor shed (Apr 2024), as well as…read morereplacing our upstairs toilet (Oct 2024) that had developed a constant water leak driving up our water bill. Both times Bill was sent out and each time we had excellent service. The people I spoke on the phone were also very pleasant and helpful. Would recommend them for normal or urgent calls.

The best anywhere in this area! Always prompt and do the job right the first time. I have used them…read morefor every plumbing issue I've had in the last 8 years and recommend them to everyone I know. Honest and extremely fair priced. Thank you!!

Basic Plumbing were quick to respond and did great work! Truly couldn't have been happier with the…read morefix! Thank you, Basic Plumbing!

Fast, knowledgeable, and kinda had a Mario and Luigi thing happening- in the best way…read more Super helpful and would definitely recommend.

I could not believe how quickly New Age Plumbing identified the probalem and fixed it. The were…read moreboth friendly and professional. I highly recommend them!

Khalil came over to fix a running toilet for me. He did a great job explaining the cause of the…read moreissue. I finally have peace now that the toilet is acting normal now. Thank you, Khalil!

Set up an appointment and they gave a two hour window ( lost two hours of work) but they didn't…read moreshow. Called them back and office said we were never on the books. Lost a new customer and we had a plumbing issue plus a remodel in mind. Not the way to do business. Would definitely NOT recommend.

do yourself a favor and steer clear of this company! not only does the never answer the phone but…read morethey tried to rack up charges on you that are unnecessary and will ignore your questions and calls intentionally so that they can continue to add late fees to your bill. Apart from that, they have absolutely no idea what they're doing and the owner , justin , has absolutely no idea how to run his company. They will have to come back five times to fix the same issue because they don't take enough time or care to fix it right the first time and they overcharge you crazy amounts!! WORST RAN COMPANY IVE EVER SEEN. All they care about is how much they can get out of you.. sad.

We contacted Advanced Plumbing due to a sewage smell in our basement. They arrived 2 hours late,…read moreafter they called me multiple times to confirm the appointment window, but never called to indicate they would be +2 hours after the appointment time. They quickly identified the smell was a dry drain and had me pour water into it. They spent less than 5 minutes in my home. This cost me $190.00. - $120 for labor (???), $60 for the trip, and $10 for supplies. $190.00 for a plumber to be +2hrs late, spend 5 minutes in my house, and for me to put water down my drain. They didn't even take a tool out of their truck. DON'T WASTE YOUR TIME OR MONEY WITH THIS COMPANY.

Had a clogged toilet at a home i am renting. The technician showed up on time and explained…read moreeverything as he worked. Provided information on the septic system and how to prevent further issues. Price was a bit high for me for just a clogged toilet but they were able to fix the issue and the technician was great.

Very professional and fair. I was extremely impressed by the service and integrity of Mr. Rooter of…read moreRichmond. They installed a new gas hot water heater in my home a year ago. I thought they did a great job. The equipment that they installed was top quality and the plumbers who did the work were courteous, respectful of my home and knowledgeable. This year, I had a plumbing inspection by a third party who informed me that due to code, I needed an expansion tank for the heater. I called Mr. Rooter to inquire and they sent the original plumber to inspect. They agreed to install the tank at no cost to me other than for the tank and pipe, which I did not purchase the first time. Very fair indeed and they were extremely courteous during the discussion we had. I would recommend Mr. Rooter of Richmond.

We started using Plumb Perfect Plumbing almost 10 years ago and ALWAYS call this company because…read morethey provide the very best quality of service at reasonable prices. We've lived in the area nearly 40 years and quite honestly had terrible experiences with many of the areas plumbing companies. That has never been the case with Plumb Perfect Plumbing. I highly recommend that you use this company for your plumbing needs. I know I will continue to do so!

I've used this company a few times and again just recently. I won't be using them again and here's…read morewhy..I needed my garbage disposal replaced. I removed the old one, and had the new one unpacked and all ready to go, I just needed the technician to install it. Before getting here I told the tech he would only have 15 minutes to do the install as I had an appt. that I had to get to. He assured me he thought he could do it. The new one was the same manufacturer, so it was a simple case of pretty much twisting the new one in. He did use some putty and replaced a small PVC pipe which he didn't really need to. Anyway, he did the install within 15-20 minutes. He gave me the estimate, which I thought was rather high, but with the sink torn up I was in no position to stop everything and try to get another plumber out and to see what everyone else was charging. He did give me a $75 discount because I had done some of the work. The total for 15-20 minutes was originally $437-$75=$362.00. I think this is an outrageous amount to charge, it was an easy install. I sent an email to the owner, and of course go no response. So, I called and spoke to the service manager. His reasoning was $437 was expensive, but it covers tech training, vehicles, insurance, office expenses etc. I have no problem with a business making a profit but this is an exorbitant amount to charge for 15-20 minutes of work. Apparently, they have Flat Fees for jobs, but won't give even a hint as to what these are over the phone, so you are in the dark until they arrive at your home, and in an emergency you certainly aren't going to send the tech away. So, while the tech was very nice, and apparently did a fine job this place is very, very expensive.

Super fast and responsive service. We've had a few things repaired by them and they are always…read morefriendly and quick to come out. They show up when they say they will and are very knowledgeable. Their estimates are right on target. I almost don't want to say too much because if they get too busy they might not have time for us!

They installed a new wax ring in my 100 year old house, it was not easy. Glad I called them. They…read morewere on time and on budget. They lived up to their excellent reputation.