I recently purchased a home and the home inspector recommended addressing a concerning looking main…read moresupply line. I reached out to Randal for a replacement quote with a picture, and at 10pm at night, he promptly provided me a detailed description of the piping, and explained that he had in fact been the one to conduct the work on this piping years in the past (I assume he remembered the job simply from the picture??). The supply line is not a concern, and the fitting in question was actually a runoff drain line that was not under pressure. Randal, then explained that as the new owner, the 10 year parts and labor warranty transfers to me. Thanks for the honest and detailed response at no charge!

Randal is an excellent Master Plumber. He knows what he is doing, explains things patiently, and…read morewhen on the phone or at your home, is respectful. But a great plumber is only good if you can get a response from them. I've been dealing with him for several years now. Consistently I've had to message repeatedly, call repeatedly. On occasion - as the first time I contacted him probably in 2023 - he answers the phone himself, and provides info on what he thinks the problem is. And he does phenomenal work. After a few years of being a good customer, patient, paying on time, never objecting to pricing, I **STILL** cannot get a response from him. One issue is that he's a one man show. It's him, or no one. His wife is lovely and accompanies him at times. Very knowledgeable herself. About 4 weeks ago I initiated contact and he responded immediately via text. Great, I thought. Then nothing. After a few more messages checking in, he said there was a family medical situation. I gave him space, and here we are two weeks and yet another text message to him later, and nothing. Nada. And still a leaking well tank. C'mon. Do better. We are done, hope you sort yourself out with other customers - I've seen several other people have had the same experience.

Basic Plumbing were quick to respond and did great work! Truly couldn't have been happier with the…read morefix! Thank you, Basic Plumbing!

The best anywhere in this area! Always prompt and do the job right the first time. I have used them…read morefor every plumbing issue I've had in the last 8 years and recommend them to everyone I know. Honest and extremely fair priced. Thank you!!

I have used smith plumbing for many years now for renovation work to new construction. Their…read moreexpertise and prompt manner has helped maintain my level of customer satisfaction as a general contractor. I have recommended them through the years to my customers for all their plumbing issues.

From the owner: Serving the Charlottesville Virginia area, from new construction to remodeling, or service we would…read morelike to be your plumber. Need faucets or fixtures upgraded or replaced, kitchen or bathroom remodel, leaks, need to replace that leaky quest or old piping, slow drains, water heater replacement or upgrade to instant tankless, new construction or rough in, commercial plumbing, pumps, water bills seem high? Let us know if we can help... Licensed and insured.References are available.

I will never recommend this service. While putting in water softner the water line was cut without…read morecutting the water off. This shot water into my furnace completly destroying it. this company wants to pay for parts. My furnace was in perfect shape with every check up done since since purchase. Furnace is $5600 replacement. Heating company said parts would be over $3400. yesterday while pulling the heat air unit they found the wire harness fried also and several other parts destroyed that they can not replace. I believe they should take responsibility for their error. As of yet we have no settlement. I expect them to pay for the furnace air unit which they destroyed. It would be the only right thing to do.

Very pleased with our experience with Terry and his team...from initial phone call, through visit…read moreto provide estimate and do water test, all the way through scheduling and installation. You can easily tell that the work product and customer satisfaction matters to him and that says a lot about a company. The team was well prepared and meticulous while being efficient during the installation process, including a nice cleanup job. It looked like they were never there other than the new equipment up and running well! I made lots of calls and inquiries trying to find the right fit for our needs, and I'm very pleased with our decision to select Pure Water Pure Air. Highly recommend!

I would give zero stars if possible. This appears to be a one man show. The absolute worse…read moreexperience I ever had with a tech. Has an excuse for everything. I would avoid. Unprofessional and over priced. Had to call a real professional fix his mess.

We had an excellent experience with Will at Chilly Willy HVAC. He helped us choose the right…read moremini-split for our space and his recommendation was spot on. He clearly takes pride in his work. Stands by what he installs and makes sure everything is right. Hardworking, reliable, and a pleasure to work with. Highly recommend! Thanks again, Will!

Peter was here on time and he diagnosed the low pressure issue. The last company installed the pipe…read moreto the hot water. Came back and using the same pipe over tensioned it and it broke. Peter fixed it up, put in a better faucet with a water return cup on top. We are good to go. Thanks Davis and Green for hiring good people.

they did not show up on arranged date. i sat all day off from work waiting them and they did not…read morehave courtesy message or email or call or send smoke alarm saying i do not came or busy. it is not how to do business. i would not recommend this provider.

I've used Rooter-Man (Cville) 2x in the last 6yrs. 1st time was a big problem - high water alarm,…read moreand septic parts replaced. Rooter-Man was able to schedule ASAP as it was an emergency. Years later, the 2nd time turned out to be a maintenance call after another high water alarm that I investigated. I again decided to go with Rooter-Man. Both times the Technicians were professional & personable, and the work performed was efficient and complete. Septic and plumbing services can be expensive. Understand what your options are and the costs. I recommend their service and would use them again.

BUYER BEWARE - Rooterman, like most plumbing companies I contacted, would not quote a price for…read moreclearing a main sewer line blockage. They wanted a $89 dispatch fee to give me a quote. So no matter who you might select, you still pay fees for just getting a quote. This company previously serviced my main sewer line to clear a clog in 8/2023 for a price of $349, which included the clean out service and a visual camera inspection to verify the line was cleared out. This time they came to service my line on 9/15/2026 and told me the pricing had changed. The cost to clean out the line was now $600 and the cost to inspect the line to verify the work removed the clog was an additional $400 for a total of $1000. Although the technicians were great and provided good service, the costs are astronomical. Just very disappointed the costs have tripled in 3 years.

I called Mr Rooter at about noon today because my water heater is not working properly and they had…read moresomeone out by 2:30 pm. Sean did a great job figuring out what was wrong with it. Arrived on time and was very friendly and knowledgeable. I didn't end up getting him to repair it, but the diagnostic visit was absolutely free (no hidden fees) and extremely helpful. I would definitely call Mr Rooter again. Thanks!

There was No Free quote, I also had a 75.00 off coupon that want applied when I paid 337. For…read morerunning a snake thru my bathtub, which Did not fix the problem!! I had a pipe crack when this was done And in return was quoted More Money!!

W. A. Sherman came to my rescue today with a water off situation and a bad experience with another…read moreplumber service. Sherman's arrived in record time and fixed my problem is no time and at a good price!! The "other" place wanted $1k to replace 15' of main line in my house. Sherman's did it for $200!!! I would HIGHLY recommend them for all your plumbing needs!! Thanks a lot Sherman's!!!

Super fast and responsive service. We've had a few things repaired by them and they are always…read morefriendly and quick to come out. They show up when they say they will and are very knowledgeable. Their estimates are right on target. I almost don't want to say too much because if they get too busy they might not have time for us!

They were the first ones to respond to my request on Angi, and ultimately the ones I picked for…read morewhat I needed help with. So, I have a home warranty plan but...what I had was considered "a fixture" issue so I was on my own! (I might be looking for a different home warranty company now, lol). So Nick came over and talked with me and was really helpful. I had told him what was going on and it turned out that the real issue was my house's main water shutoff. That's major to me, and I liked the honesty as I was shown the list of pricing so I understood that these were set prices and that made me feel safer, like someone wasn't just trying to give a higher cost because I'm a woman. You may laugh but I still see that practice, so that was good to see. I called two other places and one (Benjamin Franklin) actually wanted to charge $350 dollars more for the same work, and then came down in price to be just $100 more than Southern...I know I'll never call Benjamin Franklin! I really had a good experience with Southern Plumbing and Nick was very helpful, prompt, did clean work that has a warranty, and I recommend this company.

Called for a tankless water heater issue. Very responsive; the techs came out in less than an…read morehour! After several minutes diagnosing the problem, the conferred with the manufacturer over FaceTime. I had never seen that before, but it added to my confidence in getting my issue fixed. They ordered the required part, and they came out two days later to install it and drain my lines. They temporarily got my hot water running until they could install the new part. Price was very reasonable, and the communicated with me over text and email so I knew what was going on the entire time. Highly recommend this outfit!