Bill payment department personnel are not friendly or helpful…read more They will not work with your insurance company. They expect payment in full immediately following (or before) your procedure. You will have to do all insurance paperwork yourself, they will not file for you. "Out of network" is their motto. Do not have any procedure other than a cleaning done without a second opinion from a different dental office.

Care was great! Office staff was rude and nasty needs some…read morecustomer relations training and a lot of it!

I received excellent care from the Drs. to all staff. They were all professional, thoughtful &…read moreKind. I highly recommend Lakeside Dentistry.

Fantastic dental office. Knowledgeable and caring staff from the front desk to the hygienists and…read moreassistants to the dentists. All around great place - especially for those who are a bit afraid of the dental chair!

My husband and I are long time patients at Blue Sky Dental. Thorough, gentle, kind approach to…read moredentistry. Great staff, skilled dentists, beautiful space.

Blue Sky is an experience that provides a glimpse into world-class dental services. From the very…read moreeasy-to-use website / electronic scheduling to thoughtful services provided by the dental hygienist and dentist, this place really does differentiates itself from others. It has been one of my favorite dental places. The hours and options available make it a top choice for those with busy schedules. I appreciate the approachable nature of Blue Sky team with options to call, email, and send texts. They are also careful with Covid-19 protocols which is a plus. The team is a well-oiled machine and knows how to make a traditionally long, not so fun dental cleanup to something that is more bearable. Staff is friendly, knowledgeable and takes time to go over your medical history and examination. This is particularly helpful for people like me who wants to get refreshers on best practices and also understand my current dental health and history. I am thankful for the Blue Sky team and look forward to future check-ups.

Dr. Toney and his team are the best in town - clean, comfortable clinic, always on time. Amy at…read morethe desk is delightful. Hygienists are pleasant and give a great cleaning. Dr. Toney is always upbeat, patient, and he runs a great practice. 10/10 would recommend!

Dr. Toney makes his patients feel safe and comfortable, despite whatever their dental history might…read morebe. The staff is wonderful and accommodating and the office is clean and welcoming. Happy to have found such a great practice right in my new hometown.

My experience at Penz Dental was among the best I've ever had at the dentist. A year ago, I went to…read morea different place in town that told me I had to have a cavity filled and quoted me about $500 (with the discount I paid $50 for through their annual membership). Dr. Pauley was much more discerning and I felt zero pressure. I could tell they actually cared about the PATIENT rather than the money I could pay them. Shout out to Karina, my dental hygienist who's humor and conversation put me at ease.

Dr. Pauley at Penz Dental Care greatly assisted me as I prepared for an upcoming oral surgery…read moreoperation. She ensured that my teeth were in perfect shape for the surgery and followed up with me regularly after to ensure I was healing well. She make it clear that I wasnt just a number, but a truly cared for patient. P.S. The new office on 2nd Street is beautiful! You should go check it out.

What a wonderful experience! Everything about my first visit to Crystal Dental was pleasant (and…read moredare I say enjoyable, despite the fact that dentist visits are rarely anything but an event I dread). Michelle, the practice manager was so kind and helpful in scheduling the appointment and taking care of everything from the pre-visit questionnaires to the payment and billing. Koryne, the hygenist who performed my cleaning and explained each step of the visit, including the x-rays and the cleaning. She was also very gentle, which is quite important when someone is poking sharp objects in your mouth. Dr. Vasev was professional, kind, and extremely helpful in explaining my care plan and the options available to me. Although I didn't require any major dental work, she told me which things I could hold off on and which may be better to address in the near future. She was very kind and personable and I felt comfortable and trusted her work and her suggested care plan. The office is equipped with state of the art dental technology and everything inside is sparkling clean and new. I really liked the layout; Each station has a television which you can watch while seated on the dental chairs that gently massage your back while you are having your teeth cleaned. I wish I had heard about Dr. Vasdev and Crystal Dental Clinic earlier in our year-long stint in Rochester. I would have most certainly gotten my teeth cleaned earlier and more often if I knew about the office sooner.

HEY MAYO EMPLOYEES PAY ATTENTION. I had my visit today. As always they are outstanding. Michelle…read moreis always welcoming, and I was surprised to find out she also chauffers those Mayo employees who don't have cars. What a grand idea to make their lives easier. Dr Billie is great but my favorite person is Koryne. It's been great since I moved to Rochester and Crystal Dental. Yes, I have hated dental visits all my life but not anymore.

What happened to the clinic? Formerly, the staff was so good. Now the new person at the desk is…read moreterrible. She is rude and condescending. Why did Broocklyn leave? Not happy with new desk person. It's not just me either. Is it that hard to find nice help to replace former good help?

I'm someone who does a huge amount of research on everything I buy and the people I work with for…read moreservices rendered. So when I was looking for a dentist in Rochester, I listed out 51 offices on my Google maps and read all the reviews and filtered it down to only 3 really good dentists in the city. One of them being Nicholas Brong and Zumbro Family Dental. Nicholas was a super cool dude during treatment, listening to his patients, (something most doctors seem to forget about nowadays) and coming up with an ad hoc plan to target my problem areas without tooth material loss. Everyone was nice to work with from beginning of the first appointment and follow-ups. Brook at the front desk is funny to talk to and set up everything easy. And they play the best soundtrack of classical 70's rock in there so that was primo. I hope I don't have to go to a dentist for years to come but if I lived in Rochester and needed to then Nicholas would be my choice. I highly-recommend Zumbro Family Dental for your dental needs, their service is top-notch.

Amy did a fabulous job of cleanng my teeth, as always! She's thorough and professional.read more

Repeatedly has me drive 2 hours for something they could have said over the phone, I've told them…read moreat every one of my appointments that there's one thing I'm not okay with, last appointment (they didn't tell me until I was there) they said they were getting me ready for the one thing I would not do. Dr Akl's response was "There's no point even asking your insurance about other options, they'll say no, and it'll become a back and forth." I called my insurance company and they said they'd partially cover other options. Awful dental office, they WILL NOT listen to you.

Initially, seemed like an adequate dental facility; as time went on the quality of care/dental work…read morediminished so we had to make a change.

Went here for a cleaning/check-up with Dr. Kelly. Very nice staff and clean facility!read more

Very professional and easy to work with in my initial consultation. They require payment up front…read moreand do not bill insurance. Unfortunately, they are out of network for my dental insurance.

My family and I can not thank Dr. Anderson and the staff here at this office, enough for helping…read moreour son have the best chance at saving his tooth...him and wendy were amazing with him and even us! (We we nervous Nelly parents lol) definitely an experience that we shall never forget...thank yall for making us feel comfortable and helping our kiddo, he is very proud of it...and definitely reminded him of the good that's still in this world... thank you. We will always recommend yall.