I recently switched services from a local competitor in Fallon, NV and so far, I am impressed by…read morethe customer service and quality of services provided. Jim Menesini's Propane is the least expensive fuel compared to the other's and I hope to be consistently satisfied with the services rendered. Having already been surprised by NV's propane "sticker shock", I learned that the cost of propane fuel services and lack of funded exemptions equals a hefty heating bill in winter. With my past supplier, costs would skyrocket. So far, from "the talk of the town", Jim Menesini's prices have not fluctuated as radically as the competitor. So far, so good. Keep your fingers crossed!

Driver came out in the middle of the blizzard, windy condition & snow fall to fill our tank which…read morewas not an easy task due to all the snow & location of our tank. We are so appreciative! We just switched to this company & every experience with everyone we have dealt with has been amazing! Thank you so much!

Poor service, called, was told I missed the delivery this time frame, ordered for the next…read morescheduled delivery, they failed to fill an order, now I have to wait 2 more weeks. AS a senior citizen with no transportation, this is bordering on abuse! Update: 2 days later, Thumbs up to Jim Menesini Petroleum, taking care of business after some miscommunications on both sides. FYI - to help prevent stuff like this from happening to you or someone you know, remember these words "I would like to place an order" and say them in your conversation.

Harry Lott is a skilled technician and provides the correct service the first time. I have never…read morehad a billing issue with this firm unlike the other firm with white tanks. I feel more comfortable having this firm service propane appliances from install to repair.

Failed to fulfill verbal contract, if this company wasn't locked into this service, I would get…read morepropane from somewhere else. They are leaving senior citizens out in the cold and doing nothing to correct the failed contract. Other than, "place an order" and maybe we will be out in 2 weeks, or maybe not.

Horrible. Do better for us in rural nevada. Couldn't even fill 50 gallons. 100 gallon minimum they…read moresay.

This used to be an excellent company. I don't know what happened. They have revamped everything…read morethey do and it is so customer unfriendly that after years of doing business with them their customers are looking for someone new to take their business elsewhere. Where do you start? Their phone system is atrocious. You can't reach them directly and they don't call you back if you leave a message. If you are lucky enough to get through then you are unlucky enough to get 'Eden' who is stereotypical of what is wrong when you have a bad reputation for customer service. You would think a company would want someone representing them on their phone system who is both pleasant and customer oriented. Apparently not here anymore, they prefer a snippy attitude from their customer service representative. They have done away with any previous discounts they applied to their customers for years. No explanation. They have taken away the option of paying for their propane immediately when rendered. Now you don't even get an amount due, you must wait for them to 'bill' you and hope that your amount is both correct and that payment will be applied correctly to your account. That was my first experience in finding out how radically the company has changed, when they applied my payment to someone else's account and sent ME an overdue payment notice and told me I was wrong when I called them to try and straighten it out. It took a trip into their office, in person with all appropriate paperwork and proof, after several unsuccessful attempts via telephone, before it was finally straightened out. If you have an option of getting your propane through someone else, do it. Bi-State doesn't care about customers and customer service anymore.

Why have propane if you do not qualified employees there to fill the tanks. There's not many places…read morein Carson to fill propane when others are out.

This gas station charges a 10-cent extortion fee for using a credit card. Just drive across the…read moreparking lot to the Arco station and you'll get the gas $0.10 cheaper. It's that simple. Don't pay 10 extra cents per gallon to use a credit card.

Yes, this is exactly the type of propane service I've been looking for! I usually take my tanks to…read moreanother place nearby, but found that service to be pretty slow and rather inefficient. Enter turn and burn propane at my beloved shoe spoon brewing Company. I pulled up to the propane tank and another customer was waiting just ahead of me so they'd already pressed the little button and the attendant was on their way. They arrived quickly with a smile on their face and rapidly filled the other customers tanks and then turn their attention to me in the meantime, while filling the other tanks, the attendant spoke to me and gave me directions to unload. Mine placed them in a row and that he'd get to them right after finishing with the first customer and that he did. Their station fills tanks very quickly, and the attendant was incredibly friendly and conversational too. It's really nice that they have the ability to take credit card payment right there at the pump saves you a step from going inside and everything is handled lickety-split. I truly cannot recommend this station enough for anyone in the South Reno area or for anyone headed south on 580 for a camping trip. They will have you in and out in no time.

This is the most awesome place to get propane for a clas A 40 ft. Motorhome with a tow. Pull right…read morein ring bell and quick efficient service. The rest of Reno area sucks. Plenty of room to pull in and out.

Disrespectful! The office woman said that they would deliver…read morearound 10am, if there was an issue, she would call. Three hours later, I called them. She didn't even have the decency to apologize, just said they didn't have a hose. No attempt to make a new appointment either. She couldn't care less. HORRIBLE!

they could not fill my tank due lack of people. sent me to country store where the cost was higher.read more

Customer service is a1 of 10 pumps are filthy, no paper towel and one window scraper with dirty…read morewater in it! Interior needs cleaning and so do the bathroom.

this place keeps the trashy silver springs narrative alive! never seen a bathroom so disgusting,…read moreeven the door handle left a residue on my hand on the way out! it literally scared the shit back in my ass! i couldn't imagine consuming food made there .. wow! i suppose the gas prices are good & the attendant was nice, they must not pay him enough. chevron QC would have a field day there lol

So, I'm not usually one to go inside at a gas station but long road trips require bathroom breaks!…read more The facilities themselves are hit and miss. Most of the time, the bathrooms are absolutely disgusting. My toddler lets her clothes hit the floor and we have to change her completely because someone else's urine is all over the floor. The toilet seats have poop on them, even the door handle is questionable. Why am I giving 4 stars? The staff!! No matter the time of day or the amount of people, they are always so nice! They interact with my kids and make jokes, always smiling and offering to help. It's funny because I have watched the same person interact with a truck driver who doesn't want to be bothered and they tone down the smiles and jokes. I'd stop here for gas and definitely stop here for some snacks, but go down the street to use the bathroom.

Perfect one stop shop when you need fuel and something to snack on when your on the road , the fuel…read moreis a good price and the sandwiches are quality inside

Switched from Campora when they were sold to a large company, High Country was great, gave me…read morewritten agreement that they would not increase our tank rental regardless of how much propane we bought, we only have our furnace on propane and we heat with a wood stove. Received a bill for almost 3 times the tank rental, found out High Country was sold to a large company, superior propane. Said my agreement is no good. Asked to speak with management, no call back for 5 days, tried calling on the 5th day, transferred 4 times, on hold for over an hour, just went an canceled service. Going to buy a tank so no worries. Comstock propane told me they would help me find a tank and they will install. Big companies have no caring for community, only the almighty dollar

At 3.50/gal price is far above other suppliers in the area. Took 6 weeks to make a delivery. Will…read morebe changing at first opportunity.