When I asked them to remove the smart meter.....they said no! They said it doesn't emit RF and…read moreDoes NOT have a lithium battery. I believe they lied! They said it's either the smart meter or no electricity! Unacceptable!

I got my electric shut down just past due of 5 days. Now they are charging me 900.00 to be turned…read moreback on. They put me on a prepaid thing were I have to pay 20.00 per day, which is 600.00 for the month. My bill was under 200.00 for the last month. I work part time, so stretching it is hard. They don't give you 20 days, but less than a week to pay. I was told that they don't have to follow state or federal laws because they are coop...well I have contacted state and federal agencies to try to get help for them extorting customers money. I can understand a 25.00 fee, but not over 900.00 to reconnect, or their prepay logic...so please if you have been treated like this contact the Federal Burea of Business it deals with businesses of this kind

it is 2 PM August 30, 2025. The website says the dump is open. An employee, when questioned last…read moreweek, the wheelchair told me they would be open on Saturday. Why is the dump site closed on a Saturday? Who's in charge? Why can't you at least have your website stating that the dump will be closed on Saturday? I had to pay to have someone pick up my trash and to haul it to Beaver Hill, now I will have to help him unload it and hopefully next week the site will be open on Saturday? And I get to pay for a second trip! Who is responsible for this snafu?

Awesome place. Friendly workers, great prices. No comparison to the one in Coos Bay obviously run…read moreby the Cartel with the loud, bitchy woman who looks like she didn't go to Medical School like me, but served prison time...and trying to go back.

I have a huge leak spraying under my home like Niagra falls for over a month. Cost me an extra 100…read moredollars. Sub sends me a paper that says we noticed your water usage was way more than normal call if you need any help. So I call and the lady can give me no help or information at all but to send somebody out to look. I already know where the leak is. I couldn't believe it. So they would send somebody out to go oh there's the leak, unfortunately I can't help you or be of any service whatsoever, I can't even recommend a plumber. Wtf

I had to move to Eugene for personal reasons, but one thing I liked about my time in Springfield…read morewas my electric utility service. I felt that they were reasonably priced, and I really liked it that I was able to pay online, and it was easy to do! I would love to see public utilities in more places (which is not likely to happen very soon in super urban areas)!

The guy/whatever it is was being so rude to every person that came in and if you can't be nice you…read moreshould have that job your dealing with people that sometimes don't know what they need or talking about you need to have patience

I live hand to mouth on a fixed income and often have to let bills fall a month behind when…read moreunexpected expenses come up and especially my power bill in winter when the costs are highest. This month EWEB totally screwed me over, when AFTER I had already posted a payment online but before they processed it, their computer flagged me with a diconnect warning and door hangar. They refused to fix it, despite my payment having been scheduled ONLINE before their computer declared me delinquent. This resulted in my being overcharge $27.91 cents that they have yet to explain the full addition of, and my being required to bring my bill fully up to date, which has left me broke from the middle of this month, hungry and in pain because I can't afford medicine. They should have fixed it and undone the computer's error but they told me point blank on the phone that they are servants of the computer, it is their master, they have no control over it and what it says is always right, and that I had to suck it up and suffer for them. Now, looking at the current bill, which printed before they processed the second payment this month and since I already was required to pay all late fees and other charges to keep my power on this month, it should leave a remainder of just over $74 that I owe, and no additional $5 late charges until after tomorrow. But they have a remainder due that is $10 higher than what I should owe with no justification for the extra $10. In addition, my late fee should be less than $5, as they sent out a notice a little over two years ago about a change to the late fee system that if I remember correctly made it something like 3% of the total bill with a minimum of $3. I think it was actually a lower percentage, but at the time I remember doing the math and on most months if I was overdue it should have brought my late fees down. I do not remember ever getting notification they were going back to a flat $5 fee. With my recent experiences with this company, it has become completely clear to me that they are the very model of a heartless corporate machine, and these overpaid fat cats are SUPPOSED to be running their whole business as a Non-profit. UPDATE: Changed from 1 to 2 stars after a little time to simmer down, but my experience over-all hasn't ever been better than 2 stars... I'd say most of the time they are 3 stars but they definitely have their 1 star moments.

I'll never forgive this company. While we were not home they entered our gated back yard, knocking…read moreover a secondary fence we had set up so that our cat could not get out. After not realizing the side of the house fence was knocked over our cat got out one morning and got hit by a car. I should have checked, but never knew someone had even entered our yard. The only way I knew was because our neighbor showed us what their security camera caught. They left the secondary fence up against the house, so they knew it was there. I'll never forget finding my baby on the side of the road... Do better EWeb. Get permission to enter someone's yard if there are multiple fenses up!! And if they aren't home RESCHEDULE. You'll never understand the trauma you caused.... Shame on you all....

We have lived on the coast for 3 years and have been through quite a few very high wind storms with…read morevery heavy downpours. We have only lost power 2 times that I know of and only for a couple of hours each time. Very impressive for such a small company. They are also very reasonable in their pricing. We are very lucky to have them for our electricity.

I am moving to Brookings soon and just bought a new home. Called Angel at Coos Curry and she was SO…read morekind and patient in helping me set up new service (I am still in CA). So excited to know my new service is in capable hands!!! Can't wait to meet them!!!

From the owner: Coos-Curry Electric Cooperative, Inc. (CCEC) was founded in 1939 by a group of Coos County, Oregon,…read moreresidents who wanted to provide electricity to residents in their rural service territory environment. Today, the nonprofit cooperative has more than 14,000 members and over 17,000 meters in Curry County and portions of Coos and Douglas Counties; and 1,626 miles of line, including 52 miles of transmission line between Gold Beach and Brookings. CCEC serves members in the rural areas east and south of Coos Bay in Coos County, a portion of Douglas County and all of Curry County except for the town of Langlois. Headquartered in Port Orford, Oregon, CCEC has area business offices in Port Orford, Coquille, Gold Beach and Brookings.