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Colorado Springs, CO

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AmeriGas

1.0 (5 reviews)
Open • 8:00 am - 5:00 pm

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5 years ago

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4 years ago

Terrible customer service. Can't get an answer from their non-English speaking representatives.

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3 years ago

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4 years ago

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Ask the Community - AmeriGas

Edison Propane

Edison Propane

(2 reviews)

I recently tried to prepay an order for propane. Knowing that winter was on the I wanted to get…read moreenough propane to last through the colder months at a lower price. I called and was quoted a price. I gave them my card and expected to be charged. I looked a couple of days later and I wasn't charged. The person I talked to made a note to make sure the order went through. Again I was not charged. I called back and was told there was no record of my order. Of course they apologized but stated that I could not get the price per gallon I was quoted earlier because the price was higher. Instead of admitting their mistake and making confessions for their error they blamed and penalized the customer. This company does not believe the customer is always right. Use caution when doing business with this company and do not hang up until you get a confirmation of your order. Do not recommend

So I recently used this company to refill my propane and light the furnace and water heater. After…read morepaying for a pressure test and the service charge in full, I received my receipt and the technician assured me that both pilot lights were lit. I noticed shortly after that my furnace wasn't kicking on. I decided to check and make sure the pilot light was lit and in fact it was not. I called them back the following day to see if they could send a technician down to re-light and correct the faulty job they did the day before. To my disappointment they wanted to charge me for another pressure test and service charge equaling over 40% of my previous bill. I would not recommend using this greedy company that doesn't guarantee their work. Ironically I checked around afterwords with other propane companies and found that I could've gotten my tank filled at 20 cents less per gallon. My advice, go with another propane company as this one is run by crooks and inexperienced technicians.

AmeriGas - propane - Updated October 2026

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