Always a pleasure dealing with the friendly staff at Shaw Motors. They have good quality vehicles…read moreand fair prices

From the owner: We are a small family owned Independent Dealer We have been…read moreat our present location for over 25 years We buy only quality used vehicles from Local New Car Dealers...No auction vehicles

Criminally fraudulent, bought a car there and should have filed a law suit. in my experience they…read moreare clearing out the car codes by draining the batteries and then jumping the cars off. No codes will show when you do this. The abs was out in the car I bought. I told these folks I was driving a long distance in the car and they just smiled and said thanks. I'm lucky no one was hurt. I've now seen several other reviews that report the same thing- codes cleared by draining the batteries, major issues afterwards. Y'all report this to the attorney general.

The vehicles. Wish I could give 0 stars. Engine went bad 2 months after having this 2017 Hyundai…read moreSanta Fe & I keep calling up there they just transfer me to someone who doesn't answer the phone. Stay away

This place has truly gone down from what it used to be when I was a kid and my father would take me…read morethere to see the cars come through the lane. This place is full of bigotry and low-class salesmanship when dealing with the general public. When people ask for the manager how dare you ask, "What does it matter to you". They don't know maybe they wanted to see what their overall options are as it relates to purchasing a potential vehicle from their supposed business. Anyway this places is the pits and will not be back any time in the perpetual future. All one can say from the horrible experience is Caveat Emptor|"Buyer Beware"!

I spoke with the Area Manager and she was so kind and helpful. She also did everything in her…read morepower to make sure that I was satisfied. Thank you for caring Michelle, you are AMAZING. Keep up the awesomeness

Ripoff alert! I donated a nice car in good faith to a charity that went through this company…read more Insurance Auto Auctions in Bessemer was supposed to auction the car and donate the proceeds to the charity. A year later they sent me a bill for $700 for storage fees! They are now saying the car was "abandoned" even though I filled out paperwork to donate it to charity, gave them the keys, extra keys, properly signed and notarized title, and they picked it up. They also lost the title and extra keys I gave them so I had to go thru the hassle of getting notarized paperwork for them to get a title for the one THEY lost, and now this! I am furious and I know my charity didn't get a dime. Do not donate or buy from these crooks!