I want to recognize Nick in the parts department for assisting my husband on 2/18/26. Thank you for…read moreyour kindness!!

Worst experience with a service department. Made an appointment to get my car looked at because of…read morea check engine light. I bring it in on the day of the I was scheduled. Now this is the very first time I've ever had to bring it in since purchase. Only to be told it will be 2-3 days DAYS! Before they can look at it. Not including weekends. 2-3 business days. They also have ZERO rentals available. I took the day off work to bring in the car. If anyone would have explained this before coming in. I would have found someplace else to take it. They are lucky I can't give them lower then 1 star

We had a wonderful experience with Valmart Chevy. They helped me get the exact car I wanted and…read morewere so nice to work with. Don was great to work with and was extremely helpful throughout the entire process. I recommend this Chevy dealership to anyone who wants a Chevy.

Lack of efficient operations and customer service. My car had a few recalls so I made an…read moreappointment 2 weeks before I brought the car in. After holding my car for a few days, I was told that they did not have all of the parts so I would have to come back. 1. They should have made sure that they had all of the parts prior to my arrival or give me thr choice to reschedule. 2. I asked them to wash the outside of my car, they said they won't if its raining (it would still take the dirt off) 3. Due to the rain, they left muddy shoe prints all over my interior, even the carpet area. I asked if they could clean the inside and they said, you didnt purchase the car from us so we don't clean the interior. Horrible experience in total and my 2025 equinox still has unfixed recalled parts.

I bought a used truck from Jerome Rickard. He was very helpful, knowledgeable and courteous…read more. Jerome puts more effort into his job and that extra emphasis shows. He found me a great truck at a great price. Bluebonnet was easy to deal with and overall the experience was a pleasure. I will do business with Jerome and Bluebonnet again in the future. John Sheehan

Caroline my service advisor is the best. She always takes great care of me and m car. Really goes…read moreabove and beyond what's called for

I am always happy with the service that Caroline gives to me. I always ask for her by name when I…read morecall the service department as I know that she will do her best to ensure that my car gets the service and attention that it needs.

I had an amazing experience working with Russ Schriewer when purchasing my first car on my own…read more From the very beginning, I didn't have a clear idea of exactly what I wanted--just a general vision--and he was incredibly patient throughout the entire process. He took the time to listen, explain my options, and guide me without ever being pushy or trying to upsell me into something that didn't make sense for me. What really stood out was how comfortable he made the experience. Buying a car can be stressful, but he made it feel easy and low-pressure, which I truly appreciated. He was knowledgeable, honest, and genuinely focused on helping me find the right fit rather than just making a sale. And as a bonus, he somehow managed to go above and beyond even outside the car deal--he literally made a call that helped me land a new job. I came in for a car and left with new transportation and a new job! Thank you Russ!!!

Had a great experience with this dealership, though I ultimately did not purchase from here. Our…read moresales consultant was very friendly and easy to talk with. He really listened to us and tried very hard to find what I was looking for. He and the manager were both willing to work with us, but they just did not have the Bronco I was looking for. They were both understanding and the sales consultant sent a nice text after thanking us for considering them and consideration in the future. They had amazing inventory! We will consider this dealership in the future purely due to how well we were treated the entire time we were there shopping. Thank you, Mike Stack, for your service to our country and for helping us bounce back from a bad experience at a south Austin dealership. Hope your hobby goes great!

Bought a car from this location recently. So far I've had no issues with the car so that's been a…read morebig positive. Also positive, the staff there was friendly and helpful, it didn't take a long time to purchase the car like it can at other dealerships. My only negative is there was a lack of attention to detail on a couple things. They detail the car when you purchase and I specifically asked them to clean some sticky substance I found on the inside of the car. They said they would but they never did. Also, the car only had a quarter tank of gas when they gave it to me. These are minor things, but leaves a bad taste in your mouth when leaving. Overall, good but not great experience.

Didn't even purchase a vehicle from this place I'm just giving it one star based off of customer…read moreservice alone. Tried calling about a truck, and they refused to answer simple questions about purchase options. The salesman did not know what drafting from a credit union meant, and hung up the phone and told me that someone from their finance department would give me a call back. Never did, I had to call several times and they sent my call straight to voicemail. Had to have my husband call to get the answer to our question which was of course "no". Would not buy anything from this place based on that experience alone.

Hands down the best people to do business with. They treated me with respect and moreover honestly!…read moreThey went above and beyond what I expected to repair a major issue with a truck I had just purchased! I would never go anywhere else I value integrity and they have shown that they are honest and stand behind what they sell! Great Job!

Not exactly sure what to say atm because this is an ongoing thing but i bought a 02 ram from this…read moreplace and initially it was great but now a little over three months later and the truck needs new shocks and ball joints. that wasn't cheap but it happens i fix it and about two weeks later the thing breaks down . it's been there since Friday morning i'm starting to worry the problem is bigger than i've been told . I'd love to get into something better but that won't happen because my money is all tied up in the dud. at this point i wish i could turn back the clock and run in the opposite direction 2,269.06 richer but that won't happen so i guess i'll have to wait this out. update 04/02/16 yeah i really wish i'd gone elsewhere apparently they sold my contract to another finance company and this company decided since i was only 9 days late they'd come and repossess my truck which just happened the day after my birthday. Of course i called both the finance company and trey Jackson motors i was told i was pretty much shit out of luck on their end and the finance company claimed they'd work with me yet they still sent someone to take what's mine and I've gotta pay them to give it back so instead of just paying the note I've got to pay 849.53 o and they added a feet since then so this is even higher now . so yeah thanks a lot trey Jackson motors it's been one problem after another

I bought my 2020 keep from here and the salesmanship was great! I have t had one problem with my…read morekeep so far and I've had it for a good year now! They have a great selection on Jeep's and are always getting new ones in! I can't wait for my upgrade to the rubicon! I have a Sahara now but. The rubicon is next on the list! If your looking for a keep make the drive to New Braunfels and check them out! My Sahara was on the showroom floor and caught my eye from the min I walked in!

I bought a new car before and was wonderful. But this last experience wasn't. They masked the smoke…read moresmell and didn't tell me it was smoked in. Probably because they didn't want to mark down price! But now I am stuck with a car that gives me headaches. I really thought going to them again would be same experience.

I bought a 1958 Jeep Willys from Gateway Classic Cars of San Antonio. Right from the get go I knew…read moreI was in the right place. I first spoke with Duke Montross on the phone, he was very accommodating. He gave me all the information, so I headed over to their shop to check it out. Their facility was spotless and the entire team was helpful and engaging. They have a fantastic show room you should all check out!! Duke took me from soup to nuts in a very timely manner and arranged all the details for the Jeep to be shipped to me in Scottsdale Az. I'm in the restaurant business where service, quality and cleanliness are super important. Duke and the Gateway team fired on all cylinders!!! 5 Stars *****

They are not very good at closing a deal. They expect you will keep…read morecoming down on price and they don't change their commission much.