I requested a quote from IRS because my aunt's house flooded. They replied within a few minutes and…read morecalled me right away. I have used this company before (same name but different ownership in the Nashville area where I live). I asked if they could come out and look at the damage the next day. To my surprise they said that they could come out right away and even started to drive out while still talking to me. I didn't realize at the time that the longer the water sat the worse the damage would get. Eli came out and he was beyond awesome (he is the owner of the company and cared for my aunt's home beyond other contractors that have been hired in the past). He explained and even showed me how much damage there was in the home with his special equipment. There was enough damage to make it worth filing an insurance claim. I called my insurance company and they are going to come out next week to adjust the claim. In the meantime, Eli is drying the home and doing all the necessary things needed to minimize the damage. He uses the same estimating software that the insurance company does (also confirmed with insurance) and knows exactly how to work with them. I am so impressed with the way IRS and Eli handled this situation. It made a really bad situation seem not so terrible. Thank you Eli and IRS, I owe you!

Eli and his team did a remarkable job when we had a line on our dishwasher burst and flood our…read morekitchen. He came over to inspect everything before writing out a plan to solve our issues. He was prompt, professional, and reasonable. We ended up needing to work with our insurance company, and Eli took the lead on that as well. It was a relief to have a company like Independent Restoration Services that worked effeciently and made sure to communicate throughout the process. Thank you Eli and team! We sure do appreciate your help!

Quality 100% service, very good customer service and they answered all my doubts. Excellent quality…read moreof service.

Never contacted me. They were on the list yelp sent they should have responded with a simple text…read more Chris P. Yelp does not give your phone number out or mine for privacy reasons. You have to communicate thru yelp for me to give you my email or phone number. You might be out of my area but yelp sent. Me your company name saying y'all will be in contact. Today they asked how did. My experience went with Metro Builders.

After a house fire, Frsteam, part of Crescent Restoration, was the company that came to my home and…read moregathered my clothes, textile fabrics, rugs, etc. They took them to their warehouse and cleaned and stored them until my home was restored and I moved back in. The season's changed during this time and they were kind enough to let me come and select things from their storage that I needed for winter. Each person that I spoke to was kind and patient. You could tell that they treat each client as if they are the only one they are helping. While I hope I never have a need for them again, I would highly recommend them for any restoration project. The condition that my things were returned in, was excellent!

From the owner: FRSTeam Memphis by Crescent Restoration specializes in the restoration of Electronics, Furniture,…read moreFabrics, and Contents from fire, water, storm, and construction debris damage.

Servpro was excellent. My wife and I went away for the weekend and came home to a flooded house…read more The toilet on the second floor broke and flowed openly for 2 days straight. Our insurance sent Servpro out to dry the house. David and Alex were incredibly polite and understanding. David went out of his way to make sure that we fully understood what they intended to do, what it would look like, and what the results would be. He made sure to answer all of our questions fully. He was also very accommodating of our schedule and requests. These guys usually talk to people on bad days and they're very understanding of that situation. I cannot stress enough how polite, understanding, and accommodating they were. Thanks guys!

Don't do it! You will not get all your stuff back and have…read moreto sign that you did. It is impossible to know if all your items were returned to you. They push you to sigh that all your things have been returned. Weeks later I missed a diamond ring that was my grandmothers. Someone really liked my antiques because they are gone too. You need to take pictures of everything you can if you use anyone in this business. Just terrible!

I would like to share with you the best customer experience!…read more Tajuana at Absolute Cleaning & Restoration coordinated an amazing customer experience for me. She arranged everything exactly as we requested. She communicated quickly with any new information. She updated us immediately when the job was done and explained all the findings. Chance was our technician, he was timely, courteous and provided even more than he promised. Not only did he work diligently on our project, he is so professional, he came back to check on the job and make sure everything was perfectly done. I can't say enough about this great experience. You dont find people who are willing to work hard like this and treat the customer so very very well. Many thanks!

I contacted Chris about a mold problem in my home & was very pleased with the job He and his team…read moredid eliminating my problem great customer service prompt an courteous I give them a thumbs up Mike W

Very professional. Had a whole house filtration system in our house. He was quick and efficient and…read morewe are very pleased with the system and his work. Casey went over changing the filters with me. Very pleased that I chose Tankersley Plumbing

May 9, 2018 We knew there was problem somewhere. First we started receiving letters from MLGW about…read moreinconsistencies in the water usage and there was something possibly something leaking somewhere. The letters and quickly rising bills kept coming. We started with replacing inside things from faucets to toilets....washing machine lines. Nothing worked. So randomly picked a company. So Tankersley Plumbing was the one I went with. Because plumbing can be a hit or miss and you can be pulling for straws trying to find a good company or trying to fix it your self. (So much for that). I called them they came the first day to bring the listening tool to detect area and where it was coming from. Our shade tree plumber had dug out the entire back yard flowerbed and broke up foundation concrete. Ugh. Not it. Not even close to the real problem in the front. Never again. Tankersley was out here in a flash. Made the appointment for repair on Wednesday at 9 and they was her and on time. You know plumbing is expensive. But you want it done correct the first time. Fast forward to October 18, 2018. Had to call another plumbing company to re tube the entire house couldn't find the leak that started back and that was in the thousands as well...

Restoration Roofing put a new roof on my house and they did a great job! Great group of people…read moreespecially Amanda ( very helpful and professional) and Carlton ( he really knows his product). Would recommend that you call them for all your roofing needs.

Good sales attention but service quickly declines once you sign the work order and then terrible…read morenon-existent service. Thus it's terrible value and unfortunately terrible quality too. Restoration Roofing's promises are NOT KEPT! I paid for a roof repair that's required multiple callbacks due to leaking. They'll say it's fixed, take your money, then ghost you when the first rain tells you it obviously wasn't fixed and you contact them. DO NOT USE!!

I drive to Memphis every 3-4 months to help my Parents with anything that needs to be done. My…read moreparents reside in a house that is approximately 7,000 sq ft and desperately needed their carpets cleaned. I was in search of a new company due to our regular carpet cleaning business we used for 15 years the owner retiring. I searched and contacted this business speaking to the Owner, Chico Jackson scheduling an appointment. My Parents and I couldn't be More Pleased with the outcome!! The 33 year old carpet looks Brand New, old stains were removed and the house smells AMAZING!!!!! If your looking to have your carpets cleaned and refreshed look No Further. I rate this company and professional service a Solid Five Stars, Thank Me Later!!!

I called Chico Jackson to clean my carpets with A-1 carpet cleaning. He is AMAZING! He and his crew…read moremember were both personable, polite, professional and just good people. They did an amazing job at a reasonable price. I have found my forever carpet cleaner and will not use anyone else but this company from now on. My carpets look and smell amazing! They also cleaned all my rugs and my couch and pet stains are no problem for Chico! I am a very satisfied customer! Do yourself a favor and give them all call, your carpets will thank you!!

Mold Terminator helped me out when I need a discrete solution to a problem I didn't even know I…read morehad. They arrived in un-marked vehicles, carefully resolved my mold problems and were gone leaving my house now for over 6 months mold free. They were very professional, and I would recommend them to anyone. In fact I do all the time to my friends and family. If you are in the Memphis area I can't recommend these guys enough. They can do your home, church, offices, anything. They are quick and reliable. I hope this helps! :)

From the owner: Mold Terminator is fully licensed, bonded, and insured, specializing in providing the highest level…read moreof mold remediation in the Mid South and surrounding areas. Mold Terminator's certified technicians offer discreet services for both commercial, residential, and government properties. We value Integrity, Community. Excellence A+BBB rating Free Assessments Uses a third party for air quality testing Black Mold Removal Water Damage Restoration Enviromental Abatement Free classes on Mold and it's dangers for local realtors INTEGRITY. COMMUNITY. EXCELLENCE

Todd Carpet Cleaning was exactly what I was told they were by a friend that referred them to me…read more Friendly, fast, reliable, professional, reasonably priced, and Mr. Todd did an amazing job stretching carpets and steam cleaning my floors! He has an awesome setup and I highly recommend him. He's a standup family man and I couldn't be any happier with his services! I've found my last Carpet Cleaning guy! He does so much more too. He just got certified in COVID-19 sanitization too.

Todd and his team did an excellent job with 5 of our rugs just before we moved out of our home…read more They were returned to us professionally wrapped and ready to ship across the country. Todd had sent us pictures of the final results since we wouldn't be able to view them for a couple weeks. They came out looking brand new despite some rough treatment by the movers. Would absolutely recommend.