We went to central bank on Waukee yesterday and the team at this branch is Awsome. The customer…read morefocused is off the chart . If you have a bank that does not treat you like you want to be treated give this branch a try . I'm sure you will not be disappointed.

After reading reviews of all the banks in Waukee, IA a year ago, we decided to give Central Bank a…read moretry. On every visit, the tellers, personal bankers, and manager smile and greet us by name. They are friendly, professional, and efficient--and just really nice people who are happy to help us with large or small matters. They make a visit to the bank a very pleasant experience.

I'm a Shared Branching client through my accounts at an out of state credit union…read more Journey Credit Union has been pleasant, helpful, and accommodating when I've needed to make a sizable withdrawal by cash or a cashier's check, plus a couple of times when depositing checks which I wanted to put into my home credit union. My experiences there have been great, right across each visit! I don't think anyone could have any bad experience with them.

Lowest surcharge ATM I've found in Des Moines. Helpful staff that doesn't judge you if you're not…read morewealthy like my old bank did. Decent loan rates if your credit has a couple bumps on it. Great place to have a checking account. They still have free checking without transaction requirements which seems harder to find. Good mobile app with person to person pay. It's pretty simple/ easy to bank here.

This credit union has been incredible from day one. I…read moreapplied online and my account was ready for deposits the very next day. The staff is very friendly, welcoming. Each employee has been well trained on products designed to improve your credit standing or maximize your savings. Somehow this done without the pressure of the traditional "salesmen" approach. CD rates are slightly above market. Loan rates are below. I recommend this community credit union for auto loans, and first time home buyers.

In my opinion these people are incredible crooks!!!!!! I had been a member since sometime in the…read more70s. I started with the Brandeis Credit Union. In all the years with this Credit Union I went through many reincarnations. I probably financed 3 or 4 cars and never had a problem. When my last loan was paid off I got my title and a message that to remain a member I needed to leave at least $25.00 in my account. This was about the time they quit paying dividends so my balance didn't grow much. I'd get my statements and not pay much attention, imagine my surprise when I got a statement that I was actually in the hole with my account. I called right away asking what happened, the young lady that I talked to was incredibly rude. She insisted they had sent me a notice of some service charge they were charging. I explained that it wasn't so "I'm poor not stupid" I wouldn't pay for nothing!!! She was a real bitch and said that's the way it was and they didn't steal my money. If they didn't steal my money where is it???? Can't imagine if they would steal around $30.00 what they would do if you had real money in their Credit Union. I should have written this years ago, just never got around to it until now. If they stole the $25.00 from every member they made quite a wind fall!!!

This company helped me through hard times with some old debts, i got them managed and back on track…read moreand paid off. They gave me the name of a credit counselor and that helped me with other debts as well! I thank them for their diligence with my debts and problems. The staff was nice and knowledgeable.

Trenton was very responsive and efficient while helping me navigate a big switch of multiple…read morevehicles and a home policy. He made the transition seamless and saved us tons of $$$. Would highly recommend!

I have been using Joe and the team at Insurance Networking Systems for many years now. Every…read moreinteraction I have with them makes me like they are my neighbors looking out for my beat interest. Which I guess they are; INS is locally owned and operated. Their great customer service includes shopping around on a semi-regular basis to make sure I am getting the best value for my coverage and letting me know what they find out. They also take as much time as I need to answer questions and through the mode of communication that works best for me (in person, email, phone, internet). I especially love the home and vehicle coverage checklist. It really highlighted some potential limitations in policies and where I might require something extra.

I have been a customer for over 10 years and they have never steered me wrong. When I call with…read morequestions Brad always researches my issue and returns my call in a very timely matter. I've had questions about my soon-to-be driver and what that will do to my rates, policy changes, and premium changes and I am never disappointed. Brad is compassionate and understanding even when the message isn't what I want to hear. My husband lost his license for a time and when I called to discuss with Brad, I never felt like he was being judgmental. I do believe that he is very genuine and really cares about his customers. I always make it a point to tell anyone looking for insurance to check them out, even my mother. They have definitely found a loyal customer here and I wish them much continued success because they deserve it.

My husband and I have been saving for retirement for years. We had come to a point where we needed…read morehelp. The entire team at Gilbert and Cook is amazing. Very informative and focused on what we want out of the next phase of your lives. A special shout out to Cristie and Jarit for their ability to make the complex clear!