While out of town my water heater leaked causing damage to my basement floor. I e-mailed Jeff…read moreEastvold on Monday of the damage. Within the hour a claim adjuster with Pekin Insurance had been assigned and within 4 hours we had set a meeting for the next day to inspect damages. 3 days later I had a check in had for the damages. Incredible service, fast, friendly and fair.

Dan Bell at Absolute ins has been great. I met Dan and he gave me an insurance check up. He saved…read moreme a substantial amount on my car and homeowners ins. While I was there a customer called in with a claim for a minor fender bender. Dan took care of them. He didn't give them a phone number to call he took care of it. That impressed me. Who does that anymore!!!

Filled two years of taxes in July for the cost of one regular year at my previous place. He was…read moredirect and to the point just the way I like it, very thorough with my taxed and questions.

Was behind on filing my taxes, so I contacted Lokus, and set up a meeting. Not only did he get me…read moreall caught up, he saved me a lot of money. Even after I was audited. If you are in need of help, do not hesitate to contact Lokus. He will do everything he can to help you.

Great service. Bill Yount will do anything to to help you out. The rates are very comparable to…read moreother companies around, but they are local so get a personal relationship with the Pro Team guys and they are there to help you. I had a very good experience with them.

I have maintained my insurance needs with Mr. Smith at SFI for more than 3 decades, and never…read morequestioned my decision. And along with several claims that I had to file for, he and his entire team have always been very helpful. I would recommend them to you without question.

Family had sung praises about their experience with the Chuck Smith Agency so we gave them a call…read morewhen needing a review of our current insurance policies. After working with Nick, we were sold. Nick was easy to talk to, extremely patient, answered all questions in a timely manner and we have lower rates with better coverage

We have enjoyed working with the 3 Pillars Insurance Group very much. Derek has done a wonderful…read morejob keeping us up to date with all of the changes with Medicare and they are wonderful to work with. They make this complicated thing easy to understand and helped us select the best options for us. Highly recommend them!!!

Great service and is an agency that educates it's customers on what they pay for. (Plus the rates…read moreare great!)

Great insurance office and staff. They are super friendly and deal with anything you need right…read moreon the spot. Very price competitive also

"A family business that treats you like family."…read more Chad wrote the policy for our first home nearly 20 years ago, so of course we went back to him for the policy on our new home as well. He made the process quick and painless. Shortly before the close on our new home, we had some damage to our old home, which caused me to call him to inquire about filing a claim. Even though the damage to the old home wasn't covered by the policy, Chad went above and beyond by getting the names of contractors and suppliers who could help me with the issue. They're truly a family business that treats you like family.

Last Wednesday, my daughter was in a fairly bad accident a few minutes from our home. Her car was…read morehit on the driver's side by a larger SUV. The impact deployed both airbags and caused significant damage to her vehicle. Thank God, my daughter walked away with superficial, minor injuries! Chad Doubleday happened to be mowing a yard right across the street from where my daughter's car came to a stop. He was there in seconds, helped her out of the vehicle, called the police, and called me. He took pictures of the vehicles and the accident scene, and he stayed with us the entire time as the police filled out a report and until the vehicles were towed away. He even started answering our questions about "what next". Chad ended up taking the report directly from the police officer and DIA handled everything so that we could focus on getting our daughter home. His calming and supportive presence throughout along with follow-up from his brother, Chris (our agent), and Shawna really gave us all a sense of security. And as a Nationwide policy holder and employee, I can truly say that DIA as a whole exemplifies the "On Your Side" promise in a big way. I do realize that it's unreasonable to expect your insurance agent to be helping you out of your wrecked car seconds after an accident. However, the spontaneous and unplanned customer service from Chad was so compelling that I had to share this story. As an additional evidence of DIA's commitment to their clients, I found out that the reason Chad was mowing that yard was to help out some elderly clients of DIA who need a little help from time to time to care for their home. So, he goes over and takes care of their yard work on his own time. WOW! The Mcfarling's will be DIA clients for life! Thanks Chad, Chris, and Shawna for all your help this past week!