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    Veracity Financial Group

    5.0 (1 review)

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    15 years ago

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    OneMain Financial

    OneMain Financial

    (1 review)

    You'd think a company with the goal of trying to connect people to accessible financial services…read morewould bring any sort of compassion to their customer service. Don't worry, you won't find that here! I had an appointment scheduled at 10am, and despite calling to check in several times, I didn't get through to the loan officer I was scheduled to speak with until an hour later. When I finally got her on the phone for our scheduled meeting, I did not get an apology or recognition of the time wasted. I originally "pre-qualified" for a loan with them through the Acorn loan finder, but beware: this is a misleading online service they participate in to draw in more customers. Acorn told me I had an "outstanding chance of approval" with OneMain, followed by all the specifications tailored to my credit and debt history. Put all the same information in as the loan office ended up requesting over the phone. Despite this, when I spoke with the Des Moines branch (after nearly an hour of waiting, see above), she brushed this off within seconds. I understand how the loan industry works, I know the predatorinesss it comes with. I know these loan officers have to tell people all day they're not qualified for a loan, but for the person on the other end of the phone, it may be there first time going through this process. I wish their company was more transparent, or told their loan officers to show a BIT of human decency and not rush through the process when they've already wasted their potential customer's time. If only they cared about the real humans they serve as much as they care about taking a person's car as collateral. Please think twice about using them for a loan.

    From the owner: Des Moines, Iowa, in addition to being the largest city in Iowa and our state capital, is also our…read morestate's economic and cultural center. A beautiful city, with much to see and do, Des Moines is a great place to live and work. OneMain Financial is proud to serve all the residents of our great city. Whether you're interested in a debt consolidation loan or a new auto loan, the team at Des Moines OneMain Financial wants to work with you.Visit us and let us help you determine your loan options. We offer secured and unsecured personal loans. All our loans come with fixed interest rates and fixed payment schedules. Apply online, call us or visit us to get started.

    Veracity Financial Group - debtrelief - Updated September 2026

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