I'm really at kind of a loss for words on how I really want to start this review, and its because I…read moream still flabbergasted at what I just heard the loan officer just tell me over the phone after him and I had been dicussing a loan for me that would allow me to not only consolidate several items into a single, and even smaller payment which wasn't even something that I was really trying to do. My purpose was to make a few improvements around the house to make our quality of life much better. And secondly to purchase several household appliances that have gotten older and outdated and broke down recently on us. Then the final thing was to ensure that my family had enough available cash on hand to handle a move to another suitable house to rent because where we currently live has been taken over from the wonderful landlord that we had, to a very obnoxious and highly spoiled brat of a son who's only ambition seems to be making as much money as he can and as fast as possible by selling off all of the tools, equipment and items that his father worked hard for his entire life and not even bat an eye while doing it. Anyways he discussed this loan with me in detail all morning and I sent him everything he asked for and I offered the single most expensive thing that I owned outright which was my 2008 Chevy Colorado 4 door Z71 4x4 with only 130,000 miles and in excellent condition inside and out as collateral for the loan because my credit score was less than desirable because when you are looking for a place to live each and every application that you fill out and turn in costs you an application fee and what you are not told is that every place will take your money, and then run your credit report and most likely select the first person who is qualified and happens to walk through their door at the right time. Then, after a month or more of applications you find out that not only has your credit score taken hits from each place checking your score, but you are steadily losing money from paying for the application fees that are hitting your credit score soo hard that it will very shortly become so low that you can't fill out any more applications because now you don't meet the lowest credit score that you can remain elegable to rent a place. All because of nothing that you did financially, but because your score is getting checked. So you are penilized very bad just for looking agressivly for a decent place for your family to live. Anyways, this low credit score that I didn't cause, and somehow the fact that my truck is a 2008 and I have several credit cards that I use and pay four times the lowest monthly payment on every month. The manager for Midland Credit Union in Urbandale Iowa where I have been a member for close to 14 years now and have had 3 successful loans with and have paid off for various things. Is treating me like Im not even a member. And the discussion that the loan officer and I had was for loan spread over 4 years for $12,000 using my truck in excellent condition and tons of aftermarket parts and equipment everywhere just needs to be run past the manager and it's go time. I am feeling a little anxious, but very confident about everything because the loan officer valued my truck out at pretty much the $12,000 mark that I was asking for in a loan. Now after several minutes of nothing I finally get a call from the loan officer and he is still sounding pretty upbeat over the phone soo I'm still in good spirits about the loan. He begins to tell me that the manager has informed him that she thinks that my truck is too old. And that it has too many miles on it. Then for the grand finale.... she tells him that that very maximum that he can offer me as a loan using my pickup as collateral and valued at right around $12,000: is absolutely no more than $5,000. I have no response because I am waiting for him to say that he is just messing with me..... but he's not and is trying to convince me now that it's still a good deal. And I still don't say anything right away, because if I did it would have been really loud and full of a lot of very colorful words and I wanted to talk to the manager at this point because why am I getting treated this way after 14 faithful years with Midland Credit Union and 3 successful loans, some for exactly what they were offering me, but without collateral. And I just sit there on hold for a long time with no manager explaining to me why exactly I was being treated worse than I ever had at any financial institution ever. I really needed to understand why I only qualified for a $5000 loan but you wanted my truck valued at $12,000 as collateral. And the manager would not come to the phone for whatever reason. Because apparently she has been the manager there for awhile now, but I know for a fact that her and I have not met face to face before and we had not history or issues with each other. I waited for probably longer than I should have for her to get on the phone. She didn't

This is a great credit union for really anything. They have awesome employees who love giving back…read moreto their community, are always friendly and helpful, and are consistently working on new improvements to make banking even easier for their members. It's a pretty quick and easy process to get a loan, set up a new account, and do a balance transfer. The location is decent being between home and running errands. They even have a fun TikTok page now. Overall I've had great experiences here and look forward to banking with them for a long time.

I've been banking with Financial Plus for about 5 years now. I like the small town feel and…read morefriendly staff. They have great rates on auto loans, safety deposit boxes, and a mortgage consultant from a Consumer Loans LLC. Although they don't have all the bells and whistles or accessibility like a Wells Fargo, they make up for it with customer service and consistency. I had a situation in which my card was charged erroneously. I filled out the form for this and faxed it in. I had supporting documentation too. It took forever to get resolution but I liked that the bank credited me the money back while they pursued the business.

If you're looking for the best loan rates and member service in town, you've found the perfect…read moreplace to do your banking.

As a bank, which is in my book a five star, do to the fact they cater to Your needs…read more I've been a client for many years. I'm sitting here trying to think of something that would improve there business, I seriously can not. They're friendly, they treat everyone equally, They've gone out of the way for my child above and beyond. (My child, loves to challenge their ability, he will take his Money card, and get one dollar bills with it or $20 bills with). They've never complained one time, they even have smiles on their face when he does this. Thank you Luana Savings Bank, for being a wonderful place to come to.

Very disappointed in this bank. Typically when you are placing your money somewhere you would…read moreexpect at least welcoming and friendly tellers, but I can say each and every time going to the bank in Polk City I have felt completely like an inconvenience. I will be changing banks. Whitney being one of the tellers, completely rude each time I have any question or concern.

This is a small but full service branch next to Subway. I've only been inside once as I mostly use…read morethe drive thru. The inside was nice and the people friendly. The teller who helped me in the drive up this morning was cheerful and helpful. Overall, a very pleasant experience.

If you want to feel like a criminal and be treated like your money isn't yours I would definitely…read morerecommend this establishment. I started an account and without being told ahead of time had my money held for two weeks. When a mortgage rep called to offer his services I let him know what happened and he said it was my responsibility to have known the rules ahead of time oh and the kicker they charge 25 dollars to cancel your account before a month. Thanks two rivers bank

This credit union has been incredible from day one. I…read moreapplied online and my account was ready for deposits the very next day. The staff is very friendly, welcoming. Each employee has been well trained on products designed to improve your credit standing or maximize your savings. Somehow this done without the pressure of the traditional "salesmen" approach. CD rates are slightly above market. Loan rates are below. I recommend this community credit union for auto loans, and first time home buyers.

In my opinion these people are incredible crooks!!!!!! I had been a member since sometime in the…read more70s. I started with the Brandeis Credit Union. In all the years with this Credit Union I went through many reincarnations. I probably financed 3 or 4 cars and never had a problem. When my last loan was paid off I got my title and a message that to remain a member I needed to leave at least $25.00 in my account. This was about the time they quit paying dividends so my balance didn't grow much. I'd get my statements and not pay much attention, imagine my surprise when I got a statement that I was actually in the hole with my account. I called right away asking what happened, the young lady that I talked to was incredibly rude. She insisted they had sent me a notice of some service charge they were charging. I explained that it wasn't so "I'm poor not stupid" I wouldn't pay for nothing!!! She was a real bitch and said that's the way it was and they didn't steal my money. If they didn't steal my money where is it???? Can't imagine if they would steal around $30.00 what they would do if you had real money in their Credit Union. I should have written this years ago, just never got around to it until now. If they stole the $25.00 from every member they made quite a wind fall!!!