Janel Ketelsen is excellent! She is very responsive and has always provided me with the best…read moreinsurance options. I highly recommend you give Janel an opportunity!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Des Moines, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

I love Cupp Insurance. I started with them back in 2000. Haven't looked back. About once a year…read moreor so they review my policies, let me know if I should stay or move to a different policy. They have given me advice on what companies to use in the future as well. If I have a question, I simply email Rob and he gets back to me in a very timely manner. I use Cupp Insurance for both home and auto, I have only ever had one major claim that i had a issue with my insurance company. I told Rob about it and he went to bat for me!

If you want a local home town agent who looks out for your best interests does what they say…read morethey'll do and cares for their local customers than please go elsewhere. I went to their local office asked that my car policy be un-bundled from other car owners in the household because the other car owners sold their vehicles. They quoted me a premium for just my car, took my check and didn't bother to communicate with the large insurance company who cancelled me without notifying me directly. I drove by my local Cupp Insurance Agency twice a day who never bothered to contact me or anyone in my household to advise I was cancelled! They even stated their notes in their computer confirmed my request to pay for the premium for only my vehicle. Because they neglected to cancel the sold vehicles policies and didn't un-bundle my car I was cancelled, driving around for a month un-insured and have been turned over to a Collection Agency for not paying a premium on sold vehicles they neglected to cancel. After all they already collected their money they left me to fend for myself with the big insurance company and would not communicate their error was the cause of all this frustration. Way to go! Local Cupp Insurance Agency.

Don't get AAA they suck. They charged me 70 bucks for a renewal after my wife cancelled. I can't…read morepay rent now. My ssdi check is 1361, my rent? 1300. That 70 bucks screwed me and then said it'll take 2 weeks. Yay for AAA. Worthless. I'll never get it again.

This office is so freaking Casey is rude rude rude. I have been calling AAA for all employees and…read moreneeded a receipt was told I couldn't get one. Even though it was my freaking card.

I read some bad reviews about Allsate before I went with them but I thought I would give them a try…read moreanyway. I set up car and home anout six months ago and had them take the premiums directly from my bank. The homeowners went smoothly but the car, not so much. Aparently the first withdrawal went smoothly and the second one was returned and the band supposedly told them that my account was closed. My account was never closed. I never knew that so I just went on, assuming I had coverage. Several months later, I recieved a letter from a collection agency and I wondered why. I called them. Apparently they sent me notices which I didn't pay attention to because they had access to my account. They were taking money from my account every month for my homeowner's policy. Now I'm on some sort of deadbeat list and what ever car insurance I get next will be very expensive and consequently I will be penilized from now on because they didn't bother to call me. Stay away from these people!!

From the owner: Allstate runs in my blood. In 2017, I purchased this agency from my father, who founded the agency…read morein 1983. West Des Moines has been my home since 2004, and I love raising my family here. Settling my family in this community was an easy choice because of the support from neighbors and activities the area offers. Giving back through various charities is one way we show our appreciation for West Des Moines. We volunteer our time with Cub Scouts, Boys and Girls Clubs of Central Iowa, Single Parent Provision, Help-a-Heart, and Waukee Area Christian Services. We sponsor Shuler Elementary Miners' Mile, and local radio stations Pulse 101.7 and Life 107.1. I strive to set a good example for my children. I love bonding with my family as we cheer on the Iowa State Cyclones and the Iowa Cubs. I began my career representing Allstate after I graduated from college. The relationships that have grown with customers mean a lot to me, and I enjoy helping them understand how to choose coverages that will work to manage risks. We can help you get ready for retirement, and we would be happy to help you with coverage choices for your auto, home, umbrella, and life.

Great prices great service. Over all great experience. I couldn't be happier. I would definitely…read morerecommend.

From the owner: I look forward to learning about your needs and helping you achieve financial security…read more Country Financial has more than 95 years of experience, so you can count on them to cover and protect your home, car, and business – plus plan for your retirement and more.

Insurance can be confusing , but Sean at James Lunders-State Farm helped us with a plan that was…read moreperfect for our family and we are saving money compared to the insurance we were previously using. Highly recommend State Farm!

We have had great service from James Lunders State Farm…read more We have our home, auto (2) and an umbrella liability policy with James Lunders for over 10 years and haven't had any issues. I read another review which talked about "rental insurance" after a car accident. As with most insurance companies, that is an add-on and I have had to use it before with State Farm. It isn't very expensive, but it is an optional add-on. The nice thing about James Lunders is that he will sit down with you when you buy a policy then every 6 to 12 months (or however often you want) to go over your coverage and make sure you are protected for what you should have covered. He and his staff explain all the details, options and costs, but in the end let you make the decisions. State Farm has been quick to pay claims and has taken care of all the details of collecting from the other party's insurance company (two car accidents that were both 100% the other person's fault -- no difficulty on my end, they took care of it all and my premiums didn't go up). I would highly recommend both State Farm in general and James Lunders in particular for their service. I believe with all insurance, in the end, it is up to the customer to make sure they know what coverage they have and ensure that they understand what that means (e.g. home flood, car getting flooded, pipe burst, car accident, car rental, towing, uninsured motorist, liability, replacement cost, etc...). Not being in the insurance industry, James and his staff helped me understand and feel confident that I have the correct coverage.

I have been a client for Allstate and Betty Bebout for over 20 years. Betty and her husband, Steve,…read morehave been there for me in claims and roadside service. They are professional people who care about their insureds and are ready to do their best for you. With insurance as with anything else, you get what you pay for and with Allstate, you get your money's worth.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in West Des Moines, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more. I'm proud to work with a company who's been serving satisfied customers for over 70 years. Customers count on outstanding financial strength and superior claims service to help protect what they value most. Allstate delivers on their promise. In fact, their outstanding financial strength and superior claims service received an A+ (Superior) rating by AM Best. Quality service, strength and satisfaction - that's something I'm glad to be a part of. As your Allstate agent, I can help you understand how the choices you make - such as the car you drive - affect your insurance rate. I'm committed to helping you get the appropriate level of protection and make it easy to do business with Allstate.