Sam's team was quick and professional. He helped me convert my car insurance to State Farm and add…read morerenters insurance for no added cost! Would highly recommend!

Highly recommend them if you're looking for a quote, comparing rates or getting questions answered…read more I worked with Sadie who was very polite, knowledgeable and personable. If she's a reflection of the rest of the staff, you can't go wrong. Extremely satisfied!

Matt has helped me out tremendously on my home, vehicle and business insurance. He was very…read morefriendly and low pressure. He ended up saving me a bunch of money from my previous insurer all while increasing my coverage. Which is all great. But, recently we had the moment of truth for any insurance provider. I pretty decent hail claim. They were still amazing and the process was seamless. Everything was repaired to my satisfaction and quickly. Thanks Matt!

Nick is great, he is very timely with communications and extremely straight forward. Anytime i have…read moreever needed anything he has gotten back to me extremely quick. Some of the best customer support i have had in the insurance industry.

Nick and the whole team at this agency are wonderful. I sleep well knowing that if something…read morehappens to my property or persons that this branch will fight for me until I feel good about any situation. Helps to have a local person who's knowledgeable on all topics.

Insurance can be confusing , but Sean at James Lunders-State Farm helped us with a plan that was…read moreperfect for our family and we are saving money compared to the insurance we were previously using. Highly recommend State Farm!

We have had great service from James Lunders State Farm…read more We have our home, auto (2) and an umbrella liability policy with James Lunders for over 10 years and haven't had any issues. I read another review which talked about "rental insurance" after a car accident. As with most insurance companies, that is an add-on and I have had to use it before with State Farm. It isn't very expensive, but it is an optional add-on. The nice thing about James Lunders is that he will sit down with you when you buy a policy then every 6 to 12 months (or however often you want) to go over your coverage and make sure you are protected for what you should have covered. He and his staff explain all the details, options and costs, but in the end let you make the decisions. State Farm has been quick to pay claims and has taken care of all the details of collecting from the other party's insurance company (two car accidents that were both 100% the other person's fault -- no difficulty on my end, they took care of it all and my premiums didn't go up). I would highly recommend both State Farm in general and James Lunders in particular for their service. I believe with all insurance, in the end, it is up to the customer to make sure they know what coverage they have and ensure that they understand what that means (e.g. home flood, car getting flooded, pipe burst, car accident, car rental, towing, uninsured motorist, liability, replacement cost, etc...). Not being in the insurance industry, James and his staff helped me understand and feel confident that I have the correct coverage.

Brian is one of the best agents we could ask for! He has been so helpful in transitioning us from…read moreNebraska to Iowa policies and in our claims process. His office is at a great location right at NW 18th and NW State street. It's really easy to get in and out of and has plenty of parking. Our rates are very fair and he always makes sure we have all the coverage we need!

The ONLY reason there are more than one star Is because of Brian Hoff. He helped me navigate a…read morehomeowner claim to State Farm that was a disaster. I feel like he did everything he could to make the customer experience bearable. It's just unfortunate he works for such a horrible company! Brian is a top notch professional.

Reyna and her team waste no time taking care of their customers. We appreciate working with them…read moreand look forward to a long, ongoing relationship.

Mustafa was very professional and knowledgeable! Mustafa helped me save a lot of money on a monthly…read morepremium that I can bundle life insurance, motorcycle, and car in all for under the price that I was paying just for my car insurance. Mustafa also was able to realize that my current car insurance had a higher premium for half the benefits that I get at State Farm. If you need someone welcoming, caring and compassionate go though Mustafa!

Great service. Bill Yount will do anything to to help you out. The rates are very comparable to…read moreother companies around, but they are local so get a personal relationship with the Pro Team guys and they are there to help you. I had a very good experience with them.