Great insurance office and staff. They are super friendly and deal with anything you need right…read moreon the spot. Very price competitive also

From the owner: We Protect Families, Livelihoods, And Futures, We've Been Serving IA And NE For Over 20 Years, We…read moreAre Very Involved In Our Local Communities, Well Known And Trusted. Services: Auto Insurance, Business Insurance, Commercial Insurance, Health Insurance, Homeowners Insurance, Life Insurance, Property Casualty, Retirement and Investment Services. Locations Facts: HWY 92 West on the bypass between Fareway Grocery Store and Cobblestone Inn. Right behind Cabin Coffee.

What a terrible experience. Charlotte was condescending, unprofessional, uninformed, and rude the…read moreentire call. she and her Co-worker Carol allowed for my ex-wife to defraud me if an overpayment from our previous escriw payment, gave her legal advice, and never asked her pertinent questions that would have closed unethical and illegal loopholes in these types of situations. She hung up on me, laughed at me, and refused to rectify the situation. These businesses in these small rural towns are absolutely biased, prejudiced, and unethical. People of color stay away from this lady.

Carol did a great job; speedy and efficient adding renter's ins to my policy. I appreciate their…read morebusiness being in Winterset. My parents always had Charlotte and her excellent staff handling all of their insurance needs so I appreciate that they took excellent care of my parents. Thank u so much.

It's hard to give an insurance company a five-star rating because every agency does the same thing:…read morefinds insurance for you and advises you on your insurance needs. BUT Hometown Insurance does a lot more. Josh was able to not only find me quality and reliable insurance from a non "big name" insurance company with over one hundred years in business, but he was able to save me around $75 a month on premium. I have Home and Auto, plus an umbrella policy with him. I've had to contact him a few times after hours and have had a great response. Josh is very laidback, thorough, kind, and patient. He works for his clients and is among the best in the business.

Great customer service! Hard to find someone like Jim who works very hard to find you a great deal.read more

Our overall experience with Rudolf Insurance has been wonderful. We have purchased commercial and…read moreperson lines with Rudolf and the customer service is unmatched. They're always very attentive and go above and beyond by reaching out to me to clarify any policy updates. We highly recommend the Rudolf team! - LRG Investments

Brad, Penny and the staff at Rudolf Insurance are amazing to work with, they truly have your best…read moreinterest top of mind. Recently, our home and auto insurance policies were up for renewal. Rudolf Insurance reached out to me letting me know that my current insurance policy amount was increasing and they were shopping around to find us the best rate with the same or even better coverage. They were able to save my family over $600 a year! We are so thankful we made the switch to Rudolf Insurance!

Paula is Not a very truthful agent. Basically lied as to why they couldn't write me a policy…read more First time I had coverage with them, the Sales agents came across as very pushy which me me very defensive the first time I had a policy with them. I canceled business with them because I no longer needed a policy with them. Now since I have a "reputation " for being rude, instead of telling me directly, they lied as to why they couldn't write the policy. State Farm is there!

From the owner: As an Independent agency, we are able to give each of our customers personal attention and…read moreone-on-one consultation services that take all of your interests, questions, concerns, and unique coverage needs into consideration when shopping the market for the best policies available.

"A family business that treats you like family."…read more Chad wrote the policy for our first home nearly 20 years ago, so of course we went back to him for the policy on our new home as well. He made the process quick and painless. Shortly before the close on our new home, we had some damage to our old home, which caused me to call him to inquire about filing a claim. Even though the damage to the old home wasn't covered by the policy, Chad went above and beyond by getting the names of contractors and suppliers who could help me with the issue. They're truly a family business that treats you like family.

Last Wednesday, my daughter was in a fairly bad accident a few minutes from our home. Her car was…read morehit on the driver's side by a larger SUV. The impact deployed both airbags and caused significant damage to her vehicle. Thank God, my daughter walked away with superficial, minor injuries! Chad Doubleday happened to be mowing a yard right across the street from where my daughter's car came to a stop. He was there in seconds, helped her out of the vehicle, called the police, and called me. He took pictures of the vehicles and the accident scene, and he stayed with us the entire time as the police filled out a report and until the vehicles were towed away. He even started answering our questions about "what next". Chad ended up taking the report directly from the police officer and DIA handled everything so that we could focus on getting our daughter home. His calming and supportive presence throughout along with follow-up from his brother, Chris (our agent), and Shawna really gave us all a sense of security. And as a Nationwide policy holder and employee, I can truly say that DIA as a whole exemplifies the "On Your Side" promise in a big way. I do realize that it's unreasonable to expect your insurance agent to be helping you out of your wrecked car seconds after an accident. However, the spontaneous and unplanned customer service from Chad was so compelling that I had to share this story. As an additional evidence of DIA's commitment to their clients, I found out that the reason Chad was mowing that yard was to help out some elderly clients of DIA who need a little help from time to time to care for their home. So, he goes over and takes care of their yard work on his own time. WOW! The Mcfarling's will be DIA clients for life! Thanks Chad, Chris, and Shawna for all your help this past week!

Brandon and The Insurance Station have been taking care of me for many years. Randomly I get a call…read morefrom a team member saying they've been checking my prices with other insurance companies and found me better coverage for a better rate. Most insurance agents are locked in with a single company. Many will try to win your business with inadequate coverage. Almost all will let your premium price continue to increase every year without trying to find you better/cheaper coverage. The Insurance Station cares about the clients and will take care of you!

From the owner: Personal Insurance, Commercial Insurance…read more Services: Auto Insurance, Life Insurance, Home Insurance, Commercial Insurance, Business Insurance, RV Insurance, Motorcycle Insurance, Farm Insurance, Agricultural Insurance. Location Facts: Located in Olde Town Altoona.