I was hopeful when arriving at this nail salon. I've been going to the same nail tech for the past 7 years and moved with her from Dedham to Brookline Ma. Now that she will be moving further away I wanted to try a salon in the area. I went in after work on 8/22/22 and met a women named Leanne. She asked where I was from and why she hasn't seen me and I told her I am trying to find a new nail salon and I wanted to give this place a try because the pictures looked promising. I asked for ombré nails and she did not want to tell me the price until she started doing my nails. I have naturally long nails that I got trimmed and she insisted I pay $5 more because of the length. Mind you customers are getting long acrylics that are at least 5 inches or more and my nails are barely 1 1/2 inches in length. I have gone to salons and never heard this added price. I was charged $70 and paid her tip. The nails don't have an ombré effects it looks more like have pink and half white nails. She told me to come and try the pedicure the next day, and I told her I would come back. I was trying to keep an opened mind. I came the next day and I had a crack in the polish of my thumb nail she was very rude when she saw this and said to me that she was very mad but would fix it. Side note, ails should be functional not only look nice but the dip powder is suppose to make the nails stronger and last longer! Hence the price. When I came the next day, I sat down and began my pedicure which I upgraded to the deluxe pedicure for $38. I told the man I wanted gel and he charged $58 for it. $20 more for gel. Leanne claims that it's because gel is new. Gel has been around for years now it's not new. But because it last longer I could see them trying to suck every dollars it of people because of this. The pedicure was average. Nothing special. I paid and tipped the man. I noticed today 8/25 there were cracks in three of my nails almost like a marbling effect. Since the ombré had white on the top it is very easily noticeable. I was hesitant to call and tell the woman over the phone because of how rude she was with the crack on my thumb, but I wanted to get my money's worth since I paid and also because I have never had this happen to my nails before. I have been getting dip powder for 3 years with no issue. So it seemed she applied more powder and when ever I touch my nail or use my hands they start to marble even more. She told me to come in because she said this has never happened before. I was really feeling like staying home and just never going back again. But I wanted her to see what I saw and explain why it happened or fix it. I walked in around 6:30 pm. She told me to have a seat and show her where the cracks were. I wish this part was a horrible nightmare but what she said to me was not only hurtful, disrespectful, racist and unprofessional. She took a look and said "are you smoking" I said excuse me! She proceeded and said "are you smoking? You must be smoking." Okay this could imply a lot of racially targeted comments... Smoking what? Weed, or crack? Didn't say cigarettes! I stopped her right there. I said I do not smoke and do not ask me such a disrespectful question. I asked if she smoked and she said no. Then I asked her why she would ask a question like that. I have been getting my nails done for 20 years and never have been in this situation. She said to me, "why are your nails so yellow, if you don't smoke?" I knew what she was implying. I am mixed and have beautiful brown skin. I wear makeup that happens to be brown, she knew this but because I am brown I'm a smoker? See pictures below, no yellowing. I am a professional woman and I work hard for my money. At this point I didn't need to sit and stay where I'm not wanted. I told her I'm leaving and I will not be coming back. She kept insisting I stay. I told her she is disrespectful and to never ever ask someone such a question. I am a mother, I couldn't imagine my daughter being subjected to this. I paid, I tipped, I was respectful. But you can't change people. She said how she really feels inside. I don't care about the money. I spent it for a service, but ended up with cracked nails, and rude comments from a woman who doesn't know me and will never get my hard earned money again. If you picky with your nails and want the best service don't go here. You should pay where your comfortable and welcomed. If you have a bad feeling leave right away! read more