These guys simply do not give up on a car repair. I even asked if they wanted me to post this…read morereview because I was afraid it might draw too much business or set expectations too high. In short, my car is a rare vehicle. It is a 2018 Buick Regal TourX Essence Sportwagon. I needed two parts - a low pressure AC hose and an engine cooling fan. Corporate repair chains and the dealer refused to touch the repair because not only do they not have the parts, there is no part number listed. Without the $500 fan, basically, they were saying the car is a total loss and needs to be scrapped. William at Auto Collection was tenacious in finding these parts. He never gave up. Since they basically repair street legal race cars and are not part of a corporation, they can do what ever is necessary - and they did. They tried everything just short of making the parts themselves. It is not necessary to go into those details, but I have my car back repaired at a reasonable price. My next stop if they could not get the car running would be to take it to a local auto museum that builds replica cars. William was always honest, upfront and told me his next attempt. Yes, this was a long drawn out process, but my car is not undergoing a crusher or off to KarsForKids.com. There were some issues finishing the job. But they made immediate good on them, obviously did not charge me and in comparison to what they did accomplish, I'll take it. These issues might have been enough for others to really roast them on Yelp!, but I took things in perspective.. Oh, BTW. While I was there, a driver showed up to take one of their high end used cars back to New Jersey. Stop by and just walk through the lot. It is like a car show..

I'm not sure they really wanna sell cars. The salesperson named Troy is incredibly rude and…read morecondescending. Ready to purchase a vehicle, but his attitude alone has made me not want to purchase from them.

very shady business! We negotiated a deal, sent in all requested financing documents and all that…read morewas left was to sign the title paperwork and drive the car home. 3 hours before our scheduled appointment, the "manager" called to tell me the car was sold to someone else.

Avoid at all costs…read more First of all the car they sold me broke down within 1 week of purchase. It had crucial components replaced with cheap 3rd party parts. Second after the title was unfortunately lost in the mail (not their fault) they up charged me 10x to get a duplicate title. They claimed that's what the county charged. When confronted about this not being true they changed their story, screamed and cussed at me, insulted me, and added to the charges even more. I have audio recordings of their behavior.

I called around to 4 Ford Dealers local to me asking for an out the door price on identical Ford…read moreF150's. 3 of the 4 dealers did the bare minimum to try and earn my business and there really wasn't much of a deal to be had. I got in contact with Elijah Wiggins from Ford of Murfreesboro who was quick, responsive, and didn't play any games. Within minutes I had out the door pricing on two the two trucks I was interested in, both prices were thousands of dollars cheaper than the other Ford dealerships provided. Elijah was friendly, polite, and easy to work with, not to mention getting me out the door with my new truck in about 1.5 hours. I highly recommend Ford of Murfreesboro if you're in the market for a new vehicle. And while you're there, ask for Elijah

I buy a new car every two years and help several friends a year buy cars and the experience of…read moretrying to buy a car at this dealership was one of the worst I have ever had. The sales person was awful, the sales manager was even worse, the general managers don't give you a call back. I would avoid at all costs. Ended up taking their deal sheet and had a dealership that was more than happy to take my money 30 minutes away.

I bought a Nissan Altima from them back in 2018 and it is one of the most dependable cars I've ever…read morehad. So when I began my search for a pick up truck, I went back to Speedway and dealt with Mickey Dolan. He made the process so easy and quick. He did everything possible to make sure that I bought a dependable truck and walked out satisfied that I got a great deal. I can't imagine dealing with any car lot.

Be WARNED! Purchased a used car. Very next day had transmission issues. Mechanic says they see a…read morelot of this from Speedway Motors and it's clear they knew about the issue and didn't disclose. Cost estimate to repair is twice what I paid for the vehicle. I would not recommend them to anyone. If you've had issues too and want in on the fraudulent lawsuit please let me know.

Emergency stop during a road trip after another Toyota dealer failed to re-install skid plate bolts…read morefollowing an oil change - Chris Calhoun and service team provided exceptional customer care to get my family back on the road safely. Thankful for the prompt service and accomodations!

Loved my buying experience. Came here on a Sunday since all the other dealerships are closed…read moreSunday. I came here to test drive and do research to purchase it Monday when dealerships opened. I ended up getting the exact car I wanted for the price I was happy with. Country Chris is the man.

Truly accountable service department! Long story short, our car died five hours from home. They had…read moreto work with our warranty company to get aftermarket parts, which failed 5 months later. My option was to pay $1,500 to get it repaired at home, or Murfreesboro Nissan's Service Director, Austin Betty, told us if we brought it back, he would fix it at no cost to us. Which is exactly what happened. Yes, there was a problem, which no one was happy about. But he went through so much effort and red tape to make sure our car got fixed correctly. Austin not only is a true pro, but a really cool guy as well.

This service department is terrible. Came in for a 10am service appointment (wait in house) for a…read more10k mile oil change. Was told it would take 1.5 to 2 hours. 3 hours later, vehicle still was not ready. Watched my vehicle sit idle on the app for over 1 hour. Walking around the service bay and all the service advisors avoiding eye contact as afraid someone may ask their vehicle status. Ironic that they advertise express oil changes. Guess that means 5 hours or less.

I began communicating with TJ Potts of Absolute Auto Center regarding the purchase of a 2013 Ford…read moreF-150. During our communications, Mr. Potts represented that the truck was in great condition, had a "super nice interior," and that despite prior accidents, "you couldn't even tell" the vehicle had been involved in four minor-to-moderate accidents. The online listing also advertised the vehicle as a "non-smoker vehicle." Based on these representations, I paid a $500 deposit to secure the truck while paperwork was being completed. During the process, I became uncomfortable with requests to send additional funds without signed paperwork or clear shipping arrangements, so I decided to personally inspect the truck before completing the purchase. I traveled from Columbus, Ohio to Nashville, Tennessee to inspect the vehicle in person. Upon arrival, I immediately discovered a strong cigarette smoke odor throughout the truck, significant dents and scratches on the right side of the vehicle, and a large gash in the sidewall of one tire. These defects were not disclosed prior to my trip and directly contradicted the representations made to me. After confronting the dealership about these issues, I was initially told my deposit would be refunded if I chose not to purchase the truck. However, after declining to proceed with the purchase due to the undisclosed defects and lack of trust in the dealership, the dealership refused to return my $500 deposit. This place is shady and I would never recommend buying a car from them unless you're a mechanic.

I'm writing to share a disappointing experience with a dealership where I purchased a vehicle that…read morearrived with several unresolved issues that were not properly addressed prior to the sale. Immediately after purchase, I encountered multiple problems. The key fob had a dead battery, and the TPMS light was illuminated due to tire-related issues. These concerns were apparent before I even had time to familiarize myself with the vehicle--there was a non-matching spare tire stored in the trunk, and the vehicle did not include a jack. In addition, within two days, a further issue arose with the backup sensors. I contacted the dealership regarding this matter, and the problem was acknowledged only after the fact. The interior also had an obvious odor of dog, and the vehicle was delivered with approximately two-thirds of a tank of gas. I also found the sales process, particularly the conduct of the salesman (TJ), to be unprofessional. Despite my credit union verifying the transaction and providing payment that was mailed the next day, the salesman's attitude made the process feel reluctant and discourteous. Overall, the dealership provided poor service and left me responsible for addressing problems that should have been corrected or disclosed prior to purchase.

There are good salespeople, there are great salespeople, and then there's Brianna Cobb…read more I walked into the dealership with a very specific list of needs, a budget to stay within, and a lot of uncertainty about what vehicle would truly be the best fit for my family. Brianna never once tried to push me toward something that was easier to sell or simply "good enough." Instead, she made it her mission to find the right vehicle. No matter how many questions I asked or how many options we explored, she refused to give up until we found the perfect match. What impressed me even more than her knowledge and determination was the way she treated me as a person. She took the time to get to know me, understand my family's needs, our upcoming move, our priorities, and what mattered most to us. Every recommendation she made was thoughtful and based on what was genuinely in our best interest, not on making a sale. Throughout the entire process, Brianna was incredibly kind, compassionate, patient, honest, and responsive. She anticipated questions before I even had to ask them, followed through on every promise she made, and consistently went above and beyond to make sure every detail was taken care of. It's rare to meet someone who combines exceptional professionalism with such genuine care for the people they serve. Because of Brianna's hard work, I went with a 2024 Honda Passport TrailSport, and I couldn't be happier with my decision. I have complete confidence that it's the perfect vehicle for my family's next chapter, and that's because Brianna never accepted anything less than finding the best fit for us. If you're shopping at this dealership, do yourself a favor and ask for Brianna Cobb. You'll get someone who genuinely listens, works tirelessly on your behalf, treats you with respect, and makes you feel like your family matters as much to her as it does to you. She turned what could have been a stressful experience into one I'll genuinely remember for all the right reasons. Thank you, Brianna. Your dedication, compassion, and relentless commitment to your customers are truly exceptional. You didn't just earn a sale--you earned a customer for life.

They found me a car that was perfect when no other dealer could. Brianna Cobb, Bri, did a great job…read moreand kept in touch along with the sales managers during the whole order process. Hi can highly recommend Brianna and Honda of Murfreesboro for anyone looking for a new or used car.

love this place! great work. very kind office staff. Excellent mechanics fixed my car quick for…read morea fair price.

The service is great as are the shuffle drivers Cynthia and Brian. And the mechanics helpful. Who…read morewants to spend $$ on a 20 year old vehicle? But ya gotta!! Better than a car payment?? Maybe. lol