We are new to using oxygen and had a difficult experience with a previous company, which included…read moremultiple equipment swaps due to malfunctions. Brandon was the first employee who truly stood out--he greeted us warmly, introduced himself, and treated both my mother and me with respect. He was kind, knowledgeable, and took time to answer all of our questions. The information and manual he provided were incredibly helpful. Brandon made a stressful situation much easier, and his customer service was outstanding.

Highway robbery. After knee replacement surgery, at the surgery center, I was given a walker that…read morewas too tall for me. (That's a whole other story.) I found this out at inpatient rehab when my physical therapist pointed it out. He loaned me a junior walker to use at the facility. I ended up being ready to go home before the planned two weeks. I could not be discharged without the proper sized walker. I looked at all the places I could think of. If they actually had junior walkers, they were out of stock. The average price was less than $50. So the facility hooked me up with Stat Medical. To their credit, they got right back to me. I appreciate that. They could deliver a junior walker the next day. I figured it would be around $100. Nope. Boy, was I off. It was $170 plus tax! I took them to task on this, asking why it cost so much. There was no clear, believable explanation. But I was over a barrel and bought it. The guy delivers it the next day. He was going to leave it, but I made him open it up, adjust it properly, and remove the packaging. I found out too late that I could have gotten the same thing from another supply company for $86, delivered. I won't use this rip-off company again.

Getting cpap from them. They are on it. They will even come to your house which means a lot when…read moreyou're on th west side

Marissa at the front desk was nothing but straight delightful and informative! Great staff that…read moretreats potential clients well!

Kevin and the staff really helped me out after I received a new chair from another company on…read moreisland that wasn't up to par. He took the time to talk story with me and fix/adjust some parts of the chair that weren't right - free of charge. Kevin is very knowledgeable and direct when it comes to being a vendor in this field. I haven't ordered anything through Cade Medical yet, but the fact that this business was willing to help me out just out of Aloha says it all! Mahalo Kevin!

Can't recommend this location at the current time. Call before you go and ask if they have the…read morespecific item your doctor ordered. On the first visit the person recommended a different item than my prescription stated because they didn't stock the prescribed item. When I saw a doctor later that day he confirmed that it was the wrong size and wrong product, so I returned it the next day. The second person was very pleasant and the return was easy. I should have called first to be sure they had the right product in stock and saved myself two trips to downtown Honolulu.

After sharing my experience, I was contacted by a woman named Olivia who wanted to follow up with…read moreme about my experience with CalMed Hawaii. I told her I didn't know it was a national company and i was grateful for her reaching out because I thought that the woman I spoke with before (Emmaline) was one of the highest ranked employees, so I thought there was nothing else i could do about my situation. I talked about my conversation with Emmaline, Olivia was super open and patient. I also let her know that ALL of the conversations I had with the other workers all went well and the service was great all in all, just the way that Emmaline handled my situation was super unprofessional. Olivia reassured me that she had found where the fault was and took care of my situation with no hesitation. I'm so grateful to Olivia and I apologized for my part, she was so understanding and reassuring. i just wanted to give her a big hug because after knowing it's a bigger company and knowing the woman I spoke with previously wasn't at the top of it all, made me feel much better about the company because I know that the company is in better hands than what I dealt with. So i do want to apologize and add to my previous review, CalMed does not deserve a one star, or a thumbs down. It was just a negative experience with ONE WORKER who i mistook as someone of high priority and importance within the company. So again, thank you Olivia for reaching out to me and showing me the grace and patience I needed with my situation.

Very easy to order online and pick up. I heard you can also call them to bring it out for you!…read more Service was very kind! When we asked about an adaptor for my pump to bottles, they didn't have what we needed but they gave us a couple adaptors for free just to try. Unfortunately they didn't fit any of my bottles but it was a very nice gesture nonetheless. Great business to support!

I came here needing something for my daughter's project. It was simply that she needed to look like…read morea pharmacist for a fun volunteer sustainability and charity event. Not only were they INCREDIBLY helpful and nice, they took the time to help me find what I had needed. I ended up purchasing XS lab coats (disposable) and face masks. Even though it was a small order, they were fantastic and had exceptional client services. Thank you so much

It seems like no one really knows about this place besides doctors etc. This place is huge! It is…read morelocal owned so that's great! The only thing I don't like is that they don't have parking. This street is cramped. Literally. Cars park anywhere. Besides that the lady who helped me with my purchase was nice and very informative. I'll be buying my gloves here from now on!

Very nice man answered the phone and went over which strollers he carried. He patiently waited as I…read moregoogle searched the strollers and figured out which I want for our stay in Waikiki. I brought a travel stroller with me but didn't realize that lap strap would not work for our infant.. who is 10 months old and in a very wiggly stage. The stroller is delivered directly to our resort. $85 for one week that includes tax. He also has high chairs, car seats etc. lots of baby gear. At the end you leave it with your bell man and they will pick it up. Easy transaction. Called and ordered the stroller at 8 AM received it at 4pm that day. Plan ahead if not call them for rentals..

They were so kind to accommodate us at such last notice! The price is very very reasonable and we…read morehad our pick up without a hitch. All the staff is so friendly too. Much mahalo to you all!!

We were staying at the Hale Koa over the weekend and we decided to rent a wheelchair for one day…read morefor my mother who has trouble walking. It was very last minute and Danny made every accommodation for us. And even dropped it off at the bell desk. It was affordable, convenient, and Danny is just the nicest guy. I highly recommend this location.

Danny provided a wonderful service with the wheelchair rental. We made many last minute changes to…read moreour plans but he was always accommodating, understanding and patient, which we very much appreciated. He was available for both delivery and pickup within 30 minutes of us making the phone call, and the rental was an affordable $60 for 3 days of renting. We really appreciated how easy it was to get a wheelchair, and the wheelchair helped us really enjoy the remainder of our vacation after our friend broke her ankle. Thank you, Danny!

Truly and honestly the only way for you to really get my frustration is to take you through my…read moreordeal. Luckily it ends with a very nice gesture from an unlikely person. So I guess we all get our happy ending after all. In order to ensure the youth of Hawaii live a long and healthy life, every year I borrow a health kit from the DOE. It comes with about 36 glass test tubes that use something that looks like crisco to show how much fat is in typical foods. While teaching the students about fat using the test tubes, I, of course, break one. Fast forward to finding Hawaii Chemical and Scientific. I came around 12:40 and that is totally my bad because they have lunch till 1pm. This is after I drove past the building and I can't turn around because it's a one way street which meant I had to drive an extra mile or so to circle back around. I noticed their hours are only weekdays from 7:30-2:30 which aren't exactly friendly to employed folks. So basically I can only come here on my holiday. I sat and waited and a guy comes by and starts chatting my ear off. I am civil but not exactly friendly. While I wait, I take pictures, and basically jazz up their Yelp page. When they open, I walk in and notice a sign that is posted knee height that says customers can not come past this point. Well, it's kind of an L shape so I figure where the merchandise display is located is safe. Well, the older man says something really sarcastic such as, "It's fine, I guess you no one has eyes down there." Well, hey. It's not clear if I can't go past the counter where the sign is into the employee space or wherever your crazy sign is referring to. Clearly only you know where that space is. Turns out customers do not wait at the counter, they wait at his desk. Odd shop. So the chatty dude lets me go first, I pull out the broken test tube and tell him I need to replace it. He shows me two test tubes they have. Then he goes on some really irritated speech about how you get a receipt, you provide government issued ID, no returns, no exchanges, blah blah blah. Basically he won't sell me the tube because I need to make a $10 minimum cash transaction. The chatty dude very generously tells me I can add it to his bill. I happily give the fellow customer money. He tells me they made that rule because cocaine addicts were coming in to buy test tubes. Well now I'm torn, I'm touched the customer is helping me out and very much offended the store won't help me right a wrong and help the children of Hawaii. And do I really look like a drug addict? Whatever the case, the store got my business, the other customer actually made some money because I didn't have exact change and I got my test tube. They lived happily ever after!

A Business that's been in Hawaii for a long time. The people there are very helpful and have always…read morebeen good to me I go there to buy Sodium Thiosulfate to dechlorinate my water for my Koi I get it in a big 5 Gallon bucket! that's quite a lot. I can't quite remember though as it is a bit hazy on the details and the ingredients for my Jeckle and Hyde formula but I tend to think I've gotten it from here :-) Parking is just a few stalls but has never been a problem as they usually don't have too many Mad Scientist coming by to purchase their Stuff. (I guess most of them get it delivered) You can also get your Beakers and glassware from here for you fellow mad scientists as you know once you drink your concoction for some reason all your glassware gets smashed... I wonder why? strange oh well at least you can get it replaced. Yup I recommend Hawaii Chemical & Scientific