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    American First Credit Union

    3.4 (51 reviews)
    Open 9:00 am - 5:00 pm
    Updated 1 month ago

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    Services - American First Credit Union

    Auto loan

    Business banking

    Mortgage services

    3 More Services

    Personal banking

    Personal loan

    Student loan

    American First Credit Union Photos

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    Recommended Reviews - American First Credit Union

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    Reviews With Photos

    Mr and Mrs Overton with the 2019 Genise G70.
    Chris O.

    Brooke Davila made the refinanceing of our auto loan the best expirence of any of the vehicles I have lease or purchased. Very professional and through, her follow up wass spot on and even when she had the day off she had her coworker step in so there would not be any delays in completing the loan agreement. Thank you Brooke

    My new car that Brooke helped me finance!
    Elizabeth P.

    I've been a member of this credit union since 2016 and I have to say I'm beyond please with my experience with Brooke Davila! When I decided to get a new car recently she walked me through the process of both selling and trading in my car. Once I found the perfect car she was available for me to contact daily through the process of selling my current car, paying off my current loan and getting the absolute BEST APR on my new loan. Everything was handled through email which has been great for my busy work schedule that makes it's difficult to meet at a credit union during regular business hours. I'll continue processing all of my loans through American First with Brooke as my guide.

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    2 years ago

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    6 years ago

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    4 years ago

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    Amy M.

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    4 years ago

    Brooke Davila is amazing! So thorough and polite! Love her customer service...She made the loan process seamless!

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    15 years ago

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    8 years ago

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    7 years ago

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    9 years ago

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    Elsa M.

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    12 years ago

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    12 years ago

    These people know absolutely nothing about anything. I dont understand why they answer questions when they dont know correct answers.

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    10 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - American First Credit Union

    Review Highlights - American First Credit Union

    Brooke Davila provided us with prompt exceptional service during our process of financing a new car.

    Mentioned in 10 reviews

    Read more highlights

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    This place was closed for the weekend when I wanted to deposit my money. I love just how freaking…read moregenius this place is. I love how this place has an atm near the front door for convenience when the bank is opened and when this place is closed for the night, weekend, and holidays. Just use your Chase cards to slide it into a black slot by the door and you'll get in so that you can deposit your money. I've done this many times. I don't even have to pay a fee or anything like that. Depositing your money is free.

    Chase - Plaza Circle (Old Town Orange)…read more Decided to start banking with Chase at their Plaza Circle location in Old Town Orange. Walked in a little late, but one of the managers was really proactive, took down my number, and assured me they'd call the following day to set up an appointment. True to their word, they called right on time. We scheduled an appointment, and even though I was a few minutes late, they were super flexible. Met with Trang (she was absolutely lovely), and she went over all the products they offer. Honestly, she did her job well, but there were a couple of moments where she asked me to watch videos--felt kind of like I was onboarding for a new job, which was a little weird. Maybe just how Chase does things, though. That being said, I chose a couple of different products, and despite the cheesy videos, the whole experience was pretty effortless. Trang was incredibly helpful and made everything smooth. Glad to be banking with someone a little closer to home now.

    U.S. Bank Branch

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    Doesn't matter who you are, Banks play a very important role in our everyday lives. We're all…read moreinterested in low fee's, decent interest rates, but most importantly at the top of my list is Customer Service and Availability to my funds. Having access when I need it and working with a branch that knows me and my banking needs are critical in my business and the type of financial relationship I was seeking. It was by luck, that I ran into Branch Manager, Jamie Iwai. I orginally met Jamie at the Tustin Branch and have followed her to this current location. Once you meet her, you'll find that Jamie is a people person! She understands the value of developing those interpersonal relationships and the importance of making every customer feel appreciated. I have found her to be extremely knowledgeable and very comfortable discussing products and applications for both my Personal and Business Banking needs. This highly professional approach is share by each of her team members. Consistently on each visit, my interactions with Edward, Don and Yulisa have met the professional standard I expect. Yes, I have high expectations, but when it comes to money and investments there is very little room for error. #usbank

    I still love this branch, mainly because it's super coinvent for me and the people who work here…read moreare always nice. I can also say I never feel rushed which I appreciate. But dang, if you're tall, or even medium height, this new ATM makes you hunch over to press the buttons. I do like the way you can make cash deposits though on this new design. I'm sure there's a lot of jamming of bills.

    Bank of America Financial Center

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    (45 reviews)

    Just came here to do a wire transfer. Came in on my lunch so it was probably 12:45PM on a weekday…read more Good thing is they have no lines at this time. You don't go to the counter if you need a wire transfer, you go to someone at the desks (fancy!). I forgot the name of the person who helped me, but he was really nice and very friendly and approachable. He asked for all my information (remember to bring a driver's license) of the transfer information. I told him I was buying my first home and was very excited. He congratulated me and proceeded to punch in the information. A couple of minutes later, another BoA associate walked up to us and introduced himself too. I believe his name was Alex or Alec. I remember cause he gave me a business card. He said he overheard that I was buying a new house and that was why I was doing the wire transfer, and said that right now for BoA accounts doing a wire transfer for their first homes, they waive the $30 wire transfer fee! I was so happy and excited that BoA would help home buyers like me! I thanked them and he finished my paperwork, and I was out of there in less than 10 minutes! A week later, I had to come back to deposit checks and I forgot my PIN number on my debit card. The same BoA associate helped me and actually remembered me! Very nice I thought of the staff. Very friendly and got me to reset my PIN number and I was out of there within 5 minutes as well! Thank you, BoA!

    Horrible service. Last Wednesday, I opened up an account to invest. I made two significant…read moredeposits. The funds left my Wells Fargo account the next day. BofA placed a 7 day hold, I still don't have access to my funds. I emailed the bank rep who helped me open up the acct. He never responded to my emails. I called again today, he was busy and so I was promised that someone else would call me back in 20 minutes. It took 40 minutes for a return call. The bank mgr was only full of excuses and of no help at all. She said he had no way of looking into the system to see if funds were already received to lift the hold. B/c it was a new account, blah blah blah. This a horrible place. I regret opening up my accounts with them. I am considering relocating my funds to a different bank.

    American First Credit Union - banks - Updated May 2026

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