I hope to never get in another accident but if I do I will most certainly go back to them. Jeff the…read moreowner was so helpful. Dianne the secretary was AMAZING and walked me through the whole process. Highly recommended!

My friend referred me here after my car was in an accident. They made a stressful time easy and…read morethey got to working on my car immediately. I was surprised how quick they finished. I hope to never have another accident but I'll come here if I do. The price was pretty good too.

This is the second time I have used this company and the second excellent experience I have had…read morethanks to Bob, Angie, and the staff of very capable and caring technicians who work here. Someone did small but important damage to my Ford Fusion. It was important because it would prevent the car from passing inspection due to a damaged headlight and fog light. The surrounding sheet metal and bumper had some minor damage, too. It would be impossible to see any sign of the damage or repair. There are other good body shops in the area but Body Works is the best, based on my two experiences.

Dealing with Robert was very easy. Once the car war brought there and I signed the authorization…read morethere was nothing else for me to do . Three weeks later car was given back like new and drives well. Bill Z Newburyport MA

Great customer service right off the start. Came to my house and fixed my brakes! No hassle or long…read morewaits at a smelly shop. Was able to relax at my own home while getting my car fixed. Nice young man, Corbin, explained everything that was going on and gave me a great price. I recommend this mobile mechanic service to everyone.

From the owner: Get superior brake services at your convenience with Custom Auto Solutions LLC. Mobile mechanics…read morededicated to your safety. $350 per set of brake pads and rotors installed. Book now and experience excellence.

Brought our new/old Lexus due to intermittent problem with battery draining…read more Checked all the culprits, found no problem. Starting fine for now. Only charged us minimal amt! We'll be back to him for any further issues. Nice guy!

Mark is the best and most honest mechanic I've ever had the pleasure of working with. 10/10…read morerecommend for an efficient and professional job well done

One of my bolts was loose for my sway bar link (I hit a pothole) and they kept me waiting for an…read morehour pretending to do stuff. They recommended a bunch of service repairs for a car that had 40k miles.. Good for a quick inspection if needed but they'll scam you especially if your a women

Dropped my car off for tires, gave them my number to call me with pricing and questions. Received a…read morecall at closing time my car was done and the total was 1700$! They changed my tires and rotors. I wanted only tires. Told me I had to pay to get my car back and held my keys hostage, drove to my house to make me sign the receipt accepting payment. Beyond disappointed with the management and family who owns this should be ashamed for there scam.

If you want to know what it was like to buy a car in the 80s just come here and meet the general…read moreSales Manager John Lynch. I don't usually do reviews due to being in the business myself, but his condescending way of speaking and doing business leads me to believe he is teleported to work each day in a time capsule. This place seems to be still capable of throwing your keys on the roof and selling you a wholesale car without an engine at a retail price. Tried to buy a vehicle from this place, at their price, that clearly had bad brakes due to the thumping, grinding and message that appeared on the dash, but John instead resulted in pissing on my head and telling me it's raining. He stated that the rear brakes were just recently replaced and what I was experiencing wasn't really happening, even though the Carfax clearly stated the brakes were replaced over 20k miles ago and were only "checked" by the dealership at inception. If you are buying a used car from this place; you better check the Carfax and make sure they have invested in the vehicle or maybe just stay away all together. Being in the business I was surprised to see that they invested nothing but still wanted all of the money without giving me all of the car. So please, if you are looking for TRUST... don't come here!

After waiting for over 30 minutes, went to lunch after being assured they would call me with my…read morefinancing options, still waiting 24 hours later, don't buy here! They suck

I had my 2015 Dodge Challenger SRT towed here after a pretty bad front-end collision. Being new to…read morethe area, I immediately felt comfortable bringing my car to Archstone after a brief phone conversation with Danny. He mentioned that the owner, Herman was out for the weekend but would be back on Monday. Herman contacted me on Monday after my car was towed to their shop to discuss the timeframe and details of the job. I was quite concerned and wanted to make certain the job was done right! Herman worked with my insurance company to make sure I received OEM parts for my car as he explained that the insurance company had only provided an estimate for aftermarket parts. Herman kept in close touch throughout the 3 week process of having my car repaired. I was also very concerned about the vinyl hood covering and he made sure he took it to a shop that did the job correctly instead of trying to "fudge it" himself. My car was ready the week he promised however there was one small detail that Herman took care of immediately after I brought the car back for him to correct the issue. While I was there he custom painted some trim for me and applied it to my car. My experience with Herman and Archstone Auto Body Inc was outstanding and I feel all of the "details" were take care of. I Highly recommend and would go to this body shop again if necessary.

I requested a quote from another body shop and Yelp recommended that I also request a quote from…read moreArchstone. Here was what I said: "Need front bumper, underway, fender liners and one side skirt replaced. I have all the panels." And this was the response from "Herman S.": "Hi ; You have to come by an we can take look and give you an estimate. We are open tomorrow 10am to noon." So I hopped in the car and drove 30 minutes for the quote. A couple of guys came out, looked at the car, took the VIN, all my personally identifiable information and gave it to their boss... who promptly told me he won't do it because he doesn't use customer provided front bumpers. Apparently customer provided OEM bumpers don't work just the bumpers he orders. It's his shop and that's fine. What's not fine was that he wasted an hour of my time for something he literally could have said in a Yelp message. And now I'm left wondering what they plan on doing with my VIN, home address, phone number, and e-mail. I just read his response. I literally had never been to this area of Tewksbury before let alone his shop.

went for a estimate for my 2003 chevy 2500 he was very honest on the work and great price so now…read morethe truck is there to get it done

George and his crew are great. Excellent service. Been going to them on various work for the…read morefamily over the past 10+ years. Very professional work. I couldn't be happier and I'll continue to recommend them to anyone that asks!

Avoid their VW service center at all costs! I cannot speak for the other brands, but the VW service…read morecenter has been a nightmare. My family are loyal VW car owners. My Sister has one, my parents and my husband and I. I took my ID.4 in for a recall. When I picked it up, everything seemed fine. Then, I put my niece in the backseat for a ride and during our travels she went flying off the backseat!! Turned out, the service center removed the entire back seat to access a panel and never put it back in place. Imagine if this was something more serious like forgetting to put the brakes back on! We immediately called them to let them know so that they would be more careful to for the next customer's safety. The following month (July 2025) my dad scheduled an appointment for a recall on his ID.4. They told him it would be a whole day and they would call when it was ready. The whole day (Friday) passed - no call. We called on Saturday and got no response. They were closed on Sunday- leaving my parents with no vehicle all weekend! No explanation, no updates, no apologies! We called and asked to speak with a manager and transferred to the CEO's assistant. Left a voicemail and never heard back. It's been 2 weeks... This service center is not only inconsiderate, but could put your family's safety at risk.

Alignment on my ID4 after new tires from Costco. Staff very friendly, longer wait than expected ~45…read moremins

I have used them more than once and they are GREAT!!!!! The people that work there are wonderful…read moreand the work is GREAT!

Frank and Donna were great! Their communication was awesome. Their team is great at what they do…read more They had my car fixed hours before they said it would be done and did a great job. I highly recommend them & I'll definitely be back in the future if my car needs anymore Autobody work! My new "go to" place for sure!