Fantastic service and products. J Crew is always a favorite for me to shop…read more I found quite a bit to purchase and ended up being a successful experience on selections and pricing. I love their quality sport coats and suits. My wife also found items and received additional attention to locate items from the back. She has also been a fan of the brand. Recommend! !

15% off with your student ID! And what's better than getting an already good deal at an outlet?…read moreGetting an event better deal with an additional discount! J.Crew's pants don't work for me - never have, probably never will - but I'm a sucker for their sweaters. When I was in grad school I literally lived in their cardis at work. Since that time, most of them have been retired becase my current wardrobe isn't as preptastic as my job required back then. But I do still don the grandpa ones over a sundress on a chilly day! My most recent visit to the J.Crew outlet in Williamsburg resulted in a dress, shirt, AND skirt purchase. I probably only bought the shirt and the skirt because they are both neon pink, and if you know me, then you know my affinity for neon. It's ok, though, I already have plans for the skirt during my trip to Savannah and Hilton Head next week. The dress, on the other hand, is a perfect LBD that you'd never even guess was from J.Crew! The fit is perfect, the style is timeless, and it's so versatile that I can wear it with sandals for a cookout or with heels and some bling for a cocktail party. For real, you should probably go get yourself one, ladies (I'm sure they still have it, I just got it 1.5 weeks ago!). If you're like me and don't love shopping at regular J.Crew stores, but crave classic styles and good quality, then this factory location is a good bet. I never leave empty-handed.

Great selection and fabulous deals!! Customer service is also exceptional! I came in just before…read morethey closed and they told me to take my time and find a bag I wanted. Of course I found two!!!

I went in to get some help with my current purse or get a new purse if they couldn't help…read more Unfortunately the employees couldn't be bothered to break up their conversations amongst each other and completely ignored me. I was the only customer in there and the two employees were behind the register, so it wasn't like they were too busy to help me, they just chose not to. Don't bother going there if you want someone to actually acknowledge your presence or assist you. Many other shops to see than to bother with a store that probably won't make it in these post pandemic shopping times.

I love shopping at H and M. They carry a lot of simple clothing which is my choice of clothing. It…read moreis so affordable and they do carry nice looking clothing. This is the first place I go to if I need more clothes.

Excellent customer service here! The prices are great and very affordable…read more The store layout is very open and has both men and not just a heavy woman's section. The music playing on the overhead speakers were great! Nothing negative to say here!

6/8/21: I got there a little before they closed, so I was in a rush to find an outfit. The staff…read morewas pretty friendly for the most part. The store was somewhat organized. They just didn't have a lot of the sizes I was looking for. I was able to find an outfit & use my Old Navy cash, so that was a plus. No complaints other than they need more selection. I didn't have time to order it and have it mailed to me. I needed it that night. I will definitely go back.

Cashier was nice…read more Order for pick up was ready and by the door but I had opted to go inside to grab a few things. Line was longggggg and slowww. They did eventually have another cashier come up so there was 3. Floor was pretty well organized.

Picking up an online order was fairly easy once you maneuver through the shop, since the space…read moreitself isn't very large. During my visit, there were about six employees standing among customers, so the store can get crowded quickly. The staff came across as somewhat stern, but it may have just been the holiday fatigue working in retail, so I don't want to judge the service too harshly. I did love how the bags were displayed, and it was great to see that many of the top styles were still in stock.

My mom and I have been shopping at this store for over 15 years and have bought over 20 bags and…read morewallets between the two of us. My mom, more than anyone I know, takes pride in taking care of her things. All of her bags are in like new condition. We visited the store this weekend because two of her bags, which are otherwise in perfect condition, had straps that were starting to rip. One bag is about 8 years old and the other about 4 years old. Neither have been used constantly for this amount of time, but rather for a short seasonal period of time every year. Her other bags, about the same age or older, in this rotation from the Coach and MK outlets are not showing any sign of this problem, while both of her Kate bags are. The manager came out to speak with us, and we were met with condescension. Her response to these bags, which showed no evidence of wear and tear other than the broken straps, was that "they (Kate Spade) haven't had many problems with straps" and that "these bags are old", both of which are non sequiturs. We were literally standing there with a strap problem, so even if it isn't a common problem (which I highly doubt; people probably just buy new ones when this happens), it was her job to help us figure out how to fix it. She said that the quality of Kate Spade products is not a question, while staring directly at two clearly damaged handbags where the damage was not a result of misuse. She further condescended to us that sometimes there are problems with bags when they're left in hot cars, insinuating that these bags, which again showed no other signs of wear or damage, would only be affected by heat on the strap and no where else. With a hand wavy comment, she added that we could try a leather repair store, without any suggestion of where to go. We were extremely disappointed in the service and the quality of the bags, as it seems they are not meant to last more than 3-5 years, even if you take great care of them. Given the price, we would've hoped for much better, and most importantly, we would hope to be treated with respect. We will not be shopping at Kate Spade anymore, and if you're hoping for a bag that lasts and for helpful customer service after you've bought the bag, we recommend you do the same.

Love the Polo brand, but a very flat visit. First no greeting at the door. Second pricing has…read morereally jumped over past few years. Finally, although Lolo items are classic, they can also be stale, The floor was well organized with nice displays. 3.5 rounding down Director service.

Charged me for wrong items making me pay more than twice the price of the item and refusing a…read morerefund over the phone while telling me we have 14 days to get a refund for THEIR mistake. I am from out of town. This is unacceptable behavior from a manager. There is no reason something couldn't have happened to refund me over the phone for their mistake. And then telling me I only have 14 days to go in person and get the money they stole. I will be contacting corporate 100% unacceptable.

I LOVE COTTON ON!!!!!! I enjoy all the varieties they have and all the promotions on Wednesdays!…read moreThey often have big sales at the store which makes me keep going..lol If you like cute jackets, simple daily dresses(cute or sexy), sportswears, and lots more....etc YOU NEED TO GO CHECK COTTON ON before this week is over!! Actually they have lots of collections for guys as well! I'm all happy if I have a cotton on store near me wherever I move..lol They have a little bit of different deals going on so it's like a good surprise to me!:) Hope you find Cotton on a fun and happy place! Sorry that I have no photos! It's because I'm super busy checking all the clothes and busy trying them on when I'm at the store...lol I was never able to take any photos (I'll make sure upload some next time!) Anyways I actually visited twice this week at this location and they had great deals on women's sportswear like a nice sports bra for $7 and men's button down shirts for $10 so I bought lots of button down shirts for Father's Day. I can't even name all the stuff that they have because there are a lot! So you definitely should go check them out, ok? :) You won't regret it!

Man ol man ! My fiancée and I love this place! The fabric is always A1, the employees tend to be…read morevery friendly, and the prices are great!

Very disappointed they stopped selling Tall sizes. Nautica is my new go to. They have a large…read moreselection of tall sizes

Always a must stop when we go to the Premium Outlets in Williamsburg. Great prices, super selection…read moreand the staff is always most helpful. Never pushy, just there when you have a question or other need. Best store in the Outlet!