A good experience shopping them, but ultimately no purchase…read more Johnston & Murphy is a favorite shoe brand that I often will seek out first. I had just recently purchased a pair at Dillards and drove up to compare prices. I was immediately greeted at the door and assisted by a female staff. She was given type and size and pulled out shoes to try. She provided the current by 3 get a 4th free. Ultimately nothing worked, but the prices were 20% less than retail. I browsed the store because they are more than shoes. They offer shirts, ties, belts, sport coats and even bags. Love their quality. Recommend!

It was that time to buy new shoes both for casual wear and working out. Shoe Carnival has been a…read morereliable place where you can get shoes for a reasonable price. Let's see how the visits went. For both visits, they went very smooth. Finding my selections was no problem at all. The staff always welcomed Sophia and I during our two visits and were willing to help any way they could. The process didn't take long for me to select two pairs of shoes to my liking. And Sophia purchased a pair the 2nd time we were there. Checking out was definitely a breeze with staff and was seamless. There's not really much to add except that I was very pleased with the experience. This place still holds up and will be used again the next time we need shoes. Till next time :)

start out with this- store was clean, music was good, everything was organized and the register…read morelady was awesome. HOWEVER the one star is to the old lady working there who thought it was okay to parent my children???? I was checking out, mind you no one else in the store that you could see and the register lady was being really nice. My 8 year old started out rough with the wheel- I get it. I told him to stop and he did. his TWO year old brother who could barely spin it started trying it and as im giving my email this lady had thenerve to direct my children sternly???? excuse me? I didnt say anything and her badge of her name was hidden so I dont even have a name. HOWEVER that wheel is kid height- they did nothing but spin it and you talk ugly to my children???? Especially to my TWO year old who is just trying to get it to spin in the first place. Then when she walked around the counter and before i cohld even take a step my TWO year old tried again and she caught an atridue in her face towards him. will be going out of my way to go somewhere else and telling my clients and friends/family to do the same because who do you think you are talking to children you dont even know like that? Especially when they arnt doing anything wrong.

I went there to look for a hoodie that i previously show and wanted to look at it closer. When I…read morewent back it wasn't there unfortunately but I ended up finding a different hoodie. The staff members there were willing to order it online for me but I declined that offer. I will go back to that store.

They are so nice they are not rude They service is friendly…read moreI like they clothing I love this store so much.

6/8/21: I got there a little before they closed, so I was in a rush to find an outfit. The staff…read morewas pretty friendly for the most part. The store was somewhat organized. They just didn't have a lot of the sizes I was looking for. I was able to find an outfit & use my Old Navy cash, so that was a plus. No complaints other than they need more selection. I didn't have time to order it and have it mailed to me. I needed it that night. I will definitely go back.

Cashier was nice…read more Order for pick up was ready and by the door but I had opted to go inside to grab a few things. Line was longggggg and slowww. They did eventually have another cashier come up so there was 3. Floor was pretty well organized.

Shoes! Glorious shoes! I came away with two pairs of shoes that I probably didn't need, but who…read morecan resist Birkenstocks? Not I!! Great customer service on a busy morning. Our sales girl was patient, she needed to be with the three of us all trying on shoes and changing our minds, and polite. This is shoe heaven in Williamsburg!

I traveled from Northern VA to Williamsburg with friends to have a great vacation and go to this…read morestore in particular when in Williamsburg. Got to the store and were told we are not allowed in without a mask and they didn't have any masks available for us so we could shop. She stated we had to leave. I walked out feeling upset and mad as I asked her even if we are vaccinated and she said masks were still required. As I walked out I explained to her she just lost $400 sale as we were all there to get 1-2 pairs of Birkenstock's. The state of VA has lifted all mandates related to COVID. I guess they don't want our business... and no one was in the store only 1 store associate.

I was in the middle of searching for shoes and I ended up having a bad experience with my child. He…read moreis special needs and usually doesn't run off . The staff saw how frantic I was and everyone in the store went searching and helping me look for my child. He was gone for about seven minutes and he was in another store on the side of the mall. I appreciate all the staff who went out their way to help me find my child. I will continue to be a customer at this store and I am highly satisfied . he loves his shoes ! thankyou again to the friday evening staff!

This is a great store! If you need work shoes (you know... the one with the steel toe) + their…read moreinsoles come here! The employees were super helpful the last time my husband and I went in there. For myself, I knew I needed some hiking boots, so I looked around. They had some shoes on sale that I loved and knew would enjoy, so I purchased them. So far, I am very happy with my purchase... already hiked with them a few times! We'll def be back to this store!

I always enjoy the Timberland outlet for their cute summer sandals. Discounts are great, staff is…read moretoo especially the managers.

these people are delusional, rude have no knowledge of sneakers at all. They're just a bunch of…read moreyoung people that open the store to resale shoes and I went in the store to sell a few shoes that you can't get anywhere that's also dead stop remind you. I've been collecting shoes for about 25 years and selling them myself, and he tried to lowball me and said that he thought online because I do my research. I asked you to simply show me. He was refusing to do that and I'm gonna tell me I've never heard of you and I'm like I've never heard of you either. Remind you he did not know my name, so if you don't know my name how can you say? You never heard of me either way this person is rude. Every time I go in there they had a little person in the corner Nottingham head in agree with the foolery, but the funny thing is it was a little guy that used to work for me when I was managing the shoe store. Do not shop here. the fancy says leave me to believe that they are purchasing fake shoes because they don't have a legitimate authenticator because he can get shoes that no longer exist and nobody has and I've sold a pair of shoes to them before and they tried to say that the shoes was fake when I bought them from a retail store Footlocker

Sold sneakers to them for profit. When you sell they give you cash. Totally recomend :).read more