Black Friday is a tough day for stores, especially when so many mall stores are cutting so much staff that shoppers are left frustrated. This was NOT my experience in American Eagle!
From the moment I made eye contact with Jake, I knew I was in a store that actually cared about customer service. I told him what I was looking for, and he immediately escorted me to each place where the clothes I needed were, looked for my size (WOW!! Thank you!), and made suggestions.
I went into the dressing room and they put my name on a marker, and the girl who put me in the room went back to get me different sizes. I didn't have to hang out the door calling out for help, or assume no one would ever be there. Great job!
This store has ample staff, knowledgeable staff, and courteous people from the moment you walk in the door through checkout.
The value was good. I don't shop AE very often, and was so pleased to get what I needed at a good price. read more