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    American Eagle Outfitters

    4.0 (26 reviews)
    Open 10:00 am - 9:00 pm

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    Inside - Girls Section
    Sharon M.

    I came in to purchase a gift. This location is located in Kamakana Ali'i near the center courtyard area. I walked in and saw many employees around but no one greeted me. I walked around for about 20 min and finally found something and saw employees talking to other customers while doing so. I then walked to the register and waited for about 7 minutes as the cashier was helping a customer with a return and purchase. I waited patiently. She looked up at me but did not say a word. Another male employee walked right in front of me and didn't say anything. After the 7 minute mark, the male employee finally went to the register and offered to ring me up. He was nice when assisting me. I worked in retail for a very long time years ago and know what it's like to be waiting in line. Being in that industry, you know that telling a customer that you or someone will be right with them always helps and greeting customers is always important for many reasons. I was a bit disappointed with their customer service. They had some decent sales going on but I didn't realize how much clothing was for teens. I had purchased a pair of denim shorts and a cute dessier tank top. Although the shorts were on sale, my total was a little over $80. The clothing here appeared to be nice for teens and thought it was great that they also had a separate area called Arie for under garments and workout clothing.

    Interior
    Geraldine S.

    Carol and Cessna was so amazing like this is by first where we had an amazing, comfortable and felt important to what we were looking for. Carol especially was so awesome and answered all my questions regarding the app and helped me figure things out being that I'm very computer illiterate lol. Thank you both and for sure will probably make you guys our personal shoppers if that's ok with you.

    Entrance American Eagle

    If you want to know how Services supposed to be come to this place, Mike and Julie were incredibly helpful and kind and getting me the right clothing that I needed. Well done American Eagle, you train your people very well.

    Marcus B.

    Haven't been to an American Eagle Outfitters in at least five years! It's changed with the times but still a good store to get some quality clothes at reasonable prices. PROS: Store was laid out well where everything could be seen and found without assistance. Has some clothes for the older crowd of customer. However most things are in the current middle/high school style. That's the stores thing so i'm not going to knock them on that. Jeans, shirts, and belts have always been of high quality....for years they've been. I've been buying things from this store from the early 2000's and that quality has never slipped. The store was very clean and spacious. The employees were extremely polite and helpful. CONS: Wish they had more of a variety of Mens shorts and Jeans. Just cause "skinny" is the current style doesn't mean all mean want to wear them. Bring the regular or boot cut back for variety. Also I'm sure there's more things on sale than just 1 rack of clothes... I recommend coming in while visiting the mall. Especially if theres a sale!

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    4 months ago

    Extremely friendly, helpful and really knew their products. Amazing shopping experience. Really nice jeans.

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    9 months ago

    Hiilei's customer service was amazing, she was able to answer every question I had. She also helped me find the perfect bras!!

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    Famous Footwear

    Famous Footwear

    3.8(29 reviews)
    0.1 mi
    $$

    Difficult feet…read more.. That's me in a nutshell as the days of going bougie gets harder as my problematic feet that has gone though so many pain and torture and am always looking for that right shoe which can get pricey but thanks to places like Famous Footwear it's a great place to shop for the variety of options available by so many making it easy to try and decided along with friendly staff that can help you find sizes sometimes are available in the back or higher shelves the downside for me at this visit is majority of the stock was Nike aisle and aisle of Nike it was disappointing. Yes that's one of the reason I love shopping here is that you're at your own leisure to shop and explore the many various types and brands all at prices that's makes it hard to resist and what's better is that if you belong to their reward plan the savings can get quite amazing...I got Oofos for $35! Birthday rewards and just so easy to rack up points it's a full circle moment to take care of what gets us around and add some sparkle as well as it still looks bougie and comfy as well. Thank you!

    Shopping in Kapolei, Oahu, Hawaii…read more.. I had a $10 Reward from Famous Footwear and decided to visit the Ka Makana Ali'i location. I followed Rachie P.'s directions - the store is located across from Old Navy, next to PINK. I wanted a pair of Oofos flip flops. I had seen my friend, Steven O. (not a Yelper), and he said he did the entire Honolulu Marathon with these flip flops because they are comfortable and supportive. They absorb shock well, are lightweight, washable, and let your feet expand and breathe throughout the day. It made sense. I found my size on the shelf in the neat, clean, well-lit store. I took the box to the cashier and she figured out my account and included the $10 discount... yay! I also looked at the Clearance area - nothing caught my attention at this time... haha! Thank you for a quick, painless experience!

    Photos
    Famous Footwear
    Famous Footwear
    Famous Footwear

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    The Ultimate Foot Store

    The Ultimate Foot Store

    4.3(21 reviews)
    0.1 mi
    $$$

    Non-existent customer service. Bought a pair of waterproof hiking shoes. They felt fine in the…read morestore when I tried them on. Asked the saleslady if they would cause blisters if worn without socks - she emphatically said they wouldn't. I wore them on a hike that day, and lo and behold, I not only got a blister but they also cut into the side of my foot. I cleaned and polished the shoe to the point where it looks brand new, took it back to the store literally 2 days after buying, and they wouldn't take it back. I understand it's been worn but only once, and now I'm stuck with a $100+ shoe that I'll never wear again.

    Amazing customer service here (see my previous review with their Pearlridge location where the…read moreemployees have non existent customer service skills as well as their being nice fake customer service skills). When we first entered the store, the employee greeted us and asked if we had any questions. We said we were looking for inserts for our shoes and she proceeded to ask us we wanted to do the foot assessment. After the assessment, She proceeded to give us all the options for us to try in store. She was very helpful and acknowledgeable for what was needed. She recommended to choose whatever felt most comfortable since it'll be an investment. After doing this, we needed new slippers due to foot issues. She again went above and beyond by pulling several recommendations off the wall like she did previously with the inserts. She even explained that if they didn't have the size we wanted, she could check their other store locations and have it shipped to the store for pick up. If you ever need some foot care, I'd recommend this location (as well as the Kaneohe one) versus to the poor non existent customer service skills Pearlridge location.

    Photos
    The Ultimate Foot Store
    The Ultimate Foot Store - UFS Relief Island Slipper in Forest Green! Available online and in-store.

    UFS Relief Island Slipper in Forest Green! Available online and in-store.

    The Ultimate Foot Store - UFS Relief Slide!

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    UFS Relief Slide!

    Foot Locker - Inside

    Foot Locker

    2.7(25 reviews)
    0.1 mi
    $$$

    Unfortunately, service needs lots of improvement…read more It was as if as soon as they see customers they run away. Shopping for my daughter, we wanted a little more fashionable look so we decided on Footlocker instead of Famous Footwear where we normally shop. When we entered there was one associate doing shipment at the register (?) , one standing at the front. And another with a customer. We looked at the shoes for a bit, and when I turned to check if any associate was going to check in if we needed sizes all were behind the register? Waited a little, and finally was set on a few to try on. I turned around to check again. Still not with customers but not eager to help in anyway. We walked out and decided to stick with Famous Footwear. It's a shame , I found shoes for my daughter and myself. But lack of interest from the employees made us shop elsewhere.

    The store at Ka Makana Ai'i is smaller than the store at Ala Moana. The service wasn't good. I…read morewalked in and there were four associates standing around and no one greeted me. There was also another customer in the store who wasn't being helped. They were more interested in playing games with each other. They were playing this game that my 15 year old son plays with his friends. One person makes a motion and the other person has to avoid it. They take turns going back and forth. Oh well. I perused the store and looked at some Nike shoes and some Crocs. I've been into buying shoes lately. They had a pair of exclusive Spider Man Crocs that I contemplated buying, but I had just ordered a regular pair from the Crocs website. I left the store without buying anything and those teens were still busy playing their games.

    Photos
    Foot Locker
    Foot Locker
    Foot Locker - Whole wall of Crocs

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    Whole wall of Crocs

    Runner's HI - Hoka Bondi 9

    Runner's HI

    4.5(29 reviews)
    7.3 mi
    $$

    I first went to another foot store at Kamakana Ali'i but that location was closed permanently…read more This was on Friday 3/13/26 the day the islands were hit by the Kona low storm. I've been dealing with plantar fasciitis so I was desperate to get new work shoes for the following week because I'm on my feet all day. I called Runner's Hi to see if they were open during the storm and Ray answered. I explained what I was looking for and he said to come in. When my son & I got there Ray greeted us and I told him I had called ahead. Ray went above & beyond to help me find the right shoes & inserts to deal with my plantar fasciitis. He sized me, took a look at my feet and saw I had collapsing arches. He recommended 2 different shoes. I asked him for all black shoes because I needed them for work. He had me try on 2 different pairs of shoes one was the Hoka Bondi 9 and a pair of Brooks and had me walk around to test them. Ray also suggested that I walk around with Hoka on one foot & Brooks on the other foot to compare the 2 shoes better. I ended up with the Hokas & the recommended inserts to make it more comfortable for my plantar fasciitis. I also bought a massage ball and compression sock to aid in my recovery. The Hokas felt great & I made sure to wear my current work shoes to the store so Ray could see what I was currently wearing. Thank you so much Ray! I will definitely be back when it's time to upgrade my work shoes.

    The man was very helpful and found the right shoes for me…read more He even put special laces in it...

    Photos
    Runner's HI - Hoka Bondi 9 & Power Step inserts

    Hoka Bondi 9 & Power Step inserts

    Runner's HI - Mahalo for the hookup!  #josondago

    Mahalo for the hookup! #josondago

    Runner's HI - Busy shop 10-16-21

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    Busy shop 10-16-21

    TJ Maxx

    TJ Maxx

    4.0(79 reviews)
    2.6 mi
    $$

    I always love stopping by TJ Maxx. Their tote bags are only $0.99 and they're always so cute…read more This is one of those stores where I have to walk every aisle because you truly never know what you're going to go home with. I usually gravitate toward the travel section first, then make my way over to the body wash area which is always so nicely organized. Their purses and bag charms are the cutest, and I can't resist checking out the clearance section. You can seriously hit the jackpot and find things for like $3. I also love browsing their HomeGoods section. They always have the best seasonal décor, and I try not to leave without grabbing a toy for my dog. Their selection of tough toys is actually really solid for aggressive chewers. Today's haul was actually a win. I walked out with a hand lotion, two body washes, a hair clip, a dog toy, two bags of dried dragon fruit, and a few extra accessories all for $67. I'm proud of myself because normally I'm dropping $200 to $300 without even thinking. Sometimes I really have to tell myself to just stay home or at least sit in the car a little longer before going in lol. Because once I'm inside, it's dangerous. If I want it, I got it. The only downside for me is that as a plus size girl it can be a little hard to find good options in the 3X to 4X range. Overall it's still one of my favorite places to shop. It's basically an instant serotonin boost every time I go. Also if you see Piper K. grab it. Their accessories, especially bag charms and hair pieces, are so good. Shout out to my cashier for neatly packing my pretty hair clips and wrapping it up for me. I noticed when people make an effort to take a little extra care and attention and it's much appreciated.

    Maxx shopping... Be…read moreprepared to pick up items that you had no intention on your list and you'd not be the only one to do so as you'll never know what you'll find here and is one of the reason that I do love shopping here. Clothing so many and great varieties and one of the largest place to find beauty items of all kinds though this Kapolei Commons location is a bit smaller than the other locations they still carry an impressive selection of items and the seasonal items is always fun shopping for as the selection of decor can make any part of your home shine. Retail therapy is real and you can certainly have it taken care of that right here. Thank you!

    Photos
    TJ Maxx - Storefront

    Storefront

    TJ Maxx - More Halloween decor

    More Halloween decor

    TJ Maxx - Our haul so far

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    Our haul so far

    Ross Dress for Less - Storefront

    Ross Dress for Less

    3.3(124 reviews)
    2.4 mi
    $$

    This Ross is always full for the shopper of every need. They have a little or a lot of everything…read more You just have to go through it. I like this Ross for summer dresses and then I do check them out for doggy things. My only negative the clothes racks are really crammed with clothes, sometimes it's so tight you can't push them aside to look at the clothes. But the customer service is great. There's always someone at the door to greet you everybody sweet at the cashier. The lines run quickly. And sometimes they have some great sales. I'm really decorating right now, and they're getting some great things in. So you heard it here first.

    Shopping in Kapolei, Oahu, Hawaii…read more.. Comparing prices for merchandise is important these days. I was actually looking for house slippers for my auntie because her feet are a bit swollen. I couldn't believe that I saw a price tag for socks for 49 cents! Whaaat??? Then, I saw pink house slippers for 49 cents also... Gosh... I've only read about these clearance items. Now... I believe it! Too bad the slippers were not in auntie's size... Browsing around the clean, air-conditioned, well-lit, organized store made me happy! I saw cute plushies, Hello Kitty snacks, nice furniture, AND Los Angeles Dodgers shirts! Ooh! There were two Ohtani shirts... gray and blue... I liked the blue color, but it was DryFit material... hmmm... I guess I'll try it! Haha!

    Photos
    Ross Dress for Less - This location is organized and has lots of choices.

    This location is organized and has lots of choices.

    Ross Dress for Less - DryFit...

    DryFit...

    Ross Dress for Less - Mickey/Minnie finds

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    Mickey/Minnie finds

    American Eagle Outfitters - menscloth - Updated May 2026

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