Purchased a patio BBQ smoker, about 15 miles from our house. About 500+ lbs of metal - a bit much…read morefor me and the Hop Queen to rassle with (wrestle seems to high brow for BBQ). Contacted 7-8 moving companies without much success - most places charged a minimum time (2-3hours, 3 employees), which would have been almost as much as we paid for the used smoker, or they wouldn't fool with a single item. That's if they responded at all, half never even bothered. All of Texas Moving called back within the hour, and apologized for not being there to take the call. Casey got the description (and pic), checked with the boss, and had a reasonable fee w/ next day service for the move, all arranged while I was on the phone. I got a call when the truck rolled out, the smoker arrived with no problem, the two workers moved it onto my back yard patio in about 5 minutes. They were all real life savers, they responded with the best quote, got the job done quickly with no drama, and made our end of it super easy!

I have used these folks three times in 2 years to move me. The first two times it was the same guys…read morewho came out and everything was phenomenal. From the communication, to the actual moving, their professionalism, everything. Which is why I immediately called them to move me this last time. However, I don't think I'll be using them again in the future. I called on Tuesday mid afternoon to schedule for the following Saturday. They told me no problem and got it set up for 12:30, Saturday afternoon on the 30th. I tell her I want to move by the hour. She tells me they have a two hour minimum I tell her that's fine, I also have a couch I need moved into the new house from the old house. She says ok, notes it, and tells me it'll be $300. Well I had taken a break to eat lunch on Friday and I get a call from one of the movers telling me he's at my gate to move me. I explained that they were supposed to be there the following day and called the office to make sure they were still coming tomorrow. She said she got her wires crossed and apologized and assured me they'd be there at 12:30 the next day. Around 11:30 on Saturday, one of the movers calls me again and says the client they're currently with has more stuff than they thought so they're going to be about 30 minutes late. No problem, that buys me more time to make sure everything is good to go. 1pm comes and goes and around 1:30 I send a text to check on the status because I haven't heard anything. He tells me they're waiting on this client to pay. 2 pm comes and goes and then so does 2:30. I text again for an update because I haven't heard anything.he's telling me they have to follow this lady to a gas station to get a money order for her to pay. I tell them that I'm not too concerned about it because they're always really good. They finally got to my house at 3pm, 2 1/2 hours late. They were pretty good and fast but I also had everything already in one room for them. They drop off the couch, we go to my storage unit. By this time it's 4:30. They tell me there's a $50 extra stop fee that no one told me about and even though it took them an hour and a half, there's still a two hour minimum. When she called to get payment, I sort of let her know I was pretty annoyed. She apologized and said that she knows it's annoying but it's not their fault they were late. It's not my fault either.Then when the movers were leaving, they wound up hitting the gate of my storage facility. They got out and looked, and then left. The owner of the facility text me about this but saw me leave ahead of them so he didn't blame me. He said he was going to call the company to discuss. So the fact that they were 2 1/2 hours late and tacked on a $50 fee that I didn't know about ahead of time, hit the gate, and all of the other things, I don't know that I'm willing to use them again. Update as of 12/16/24. I called them last week in response to their request to make it right and no one answered the phone. I left a voicemail stating my name, what I was calling about, and my number and no one called back. Unless or until they make some portion of this right, I will continue to leave this review up. What's really sad is the owner of my storage facility asked if I would recommend them to partner with so he would recommend them and they him, etc. I told him that prior to this experience I would have said yes but not after this time.

Driver almost ran me out the road trying to reach the far left lane USDOT 3574910 tried calling the…read morecompany several times and they never picked up

Great experience with these movers. I was down to the wire, needing a moving company that could…read morerelocate me within a two-day timeframe, and Mr. Pierce and his team were able to assist. The staff were friendly and professional, and the price was reasonable. No complaints; I would definitely hire them again for any future moves.

While the movers were very professional and I would highly recommend, the difference between the…read moreestimate and the actual price left me with a "bait and switch" feeling so that I CANNOT RECOMMEND this company. I stated this to Jeff who stated he would honor the original quote and refund the difference. It has been over two weeks without any refund being seen. I have tried three days in a row to get an update to no avail. If you choose to use this company, get confirmation the estimate is valid. You have been warned.

We hired AME movers for a local move (2.5 miles). The customer service while arranging for the…read moremove was superior. They were convincing that they could beat the quote from a competitor. We decided to go with AME movers -HUGE mistake. Almost immediately upon arrival, the quote went up by a couple hundred dollars. By the time they were done, the original quote almost tripled. One of the workers contacted Jeff (sales manager or owner) about the significant discrepancy. Jeff was insistent on talking to me - which I was willing to do. He was VERY condescending and rude. I was absolutely shocked with his unprofessionalism and unwillingness to address my concerns. It was obviously a situation of his way or the highway. I HIGHLY recommend AGAINST putting your trust and confidence in this company. Very, very disappointed and frustrated with AME Movers.

David and Carlitos moved half of the contents of our house into storage today. They were so…read moreprofessional and took great care with our furniture and other items and also our walls and doorways. They'll be back to take the rest shortly as our defective floors are getting replaced. Thanks for an efficient and friendly service at a reasonable price! Owner Britt was easy to deal with as well. Recommend

This is the best moving company that I have ever used. Britt, the owner, personally came out to…read moregive me a quote. The guys that he employs are the best at what they do. They asked questions and followed all my instructions to the letter. They took excellent care of my things. When they got to my new house to unload, not only did they make sure that every box and piece of furniture was exactly where I wanted it, they didn't leave until they were sure I was satisfied. And, best of all, the final price came in under quote! They do everything from just packing labor to fully moving you across state. I promise that you can't go wrong with this company. They even give you a list of references that you can actually call! If you need to move, call Britt at Bouffard Transfer. You won't regret it.

I had booked this company through U-Haul to do a very simple job. The day before the move I still…read morehad not heard from them. I tried calling, but they didn't pick up. Their voice mail message was just a guy whistling into the phone so I wasn't even sure I had the right number, but later confirmed with U-Haul that it was correct. I left a message and 5 hours later they still had not called back. I had to cancel and book a different service. Very unprofessional.

From booking to loading the moving truck it was TRULY amazing! The group of gentlemen were just so…read moreprofessional, personable, and had a great team dynamic. My move was a bit different/complicated; everything was getting packed but had two separate destinations, in one truck! They made sure the truck was packed according to how I needed it downloaded on the other end which will save so much headache. This is my first move after retiring from the Army and I would take rate this experience above all of the 7 PCS moves while active duty. They listened to what I needed, worked to make it happen, suggested things that made MUCH more sense, and were just a joy to have taking care of my personal belongings. I pray that God continues to bless this company with business and that this review helps potential customers choose this great family-owned business.

Ive used this company several times over the years so I couldn't be happier with the service I…read morereceived! From the moment they arrived, the team was professional, courteous, and incredibly hardworking. They treated my belongings with the utmost care--they pack, wrap, protect & move everything as if it were their own. For me--moving is usually stressful, but PBC made the entire process smooth, organized, and surprisingly enjoyable. They worked efficiently without ever rushing, communicated with me every step of the way, and went above and beyond to make sure everything was placed exactly where I wanted it. What impressed me most was their positive attitude and attention to detail. It's rare to find a company that combines professionalism, reliability, and genuine care for its customers the way they do.....I can't think of enough good things to say about them If you're looking for movers you can TRUST, I recommend them without hesitation. They've exceeded every expectation, and I would absolutely use them again and again and recommend them to anyone needing a stress-free move. Im a few weeks late with this review but Thank you for making such a big day so much easier!

I booked with them very last minute & they were very punctual & considerate in their packing. They…read moreare extremely great priced & I would definitely recommend them. The only reason I couldn't give a full 5 stars is because they left some items behind that we'll have to take to storage on our own which is okay but that's the only reason why I had to only put 4 stars.

I've had my stuff there for a few months now. Wasn't he plan but so far it is what it is…read more The price isn't bad. The place isn't climate controlled and I knew that. The bugs and snakes are gross. But it's by an area that has wildlife. The roads between the units is HORRIBLE! We were not warned and you can't tell by standing in the front looking down. It tore the bottom of our car. They moved us to another until but the road should be fixed. It's not safe. They themselves are super nice people. The one guys knows nothing about the office. I happened to be there on that day. The lady is very knowledgeable and fixed all the stuff that was wrong. Just know the other stuff and be prepared.

WARNING WARNING…read more WARNING I would give Freedom Storage zero stars if I could. My experience here was beyond unacceptable. My storage units -- along with numerous others -- were broken into, and somehow this all happened during the exact period when the cameras "failed." Convenient doesn't even begin to describe it. What makes this even more suspicious is that my units were not located together. Whoever did this knew exactly where to go. They would have needed to know the layout, the unit numbers, and the routes through the facility to avoid detection. This wasn't random. We're told this is a secure facility, but when I went to check on my units, I was able to access them during the time the cameras were supposedly down -- even though the magnetic lock system is supposed to prevent doors from opening when surveillance is offline. So not only did the cameras fail, but the backup security measures failed too. Let's recap: * Cameras were down * No backup footage available * Gate security didn't prevent anything * Magnetic locks didn't work as intended * Personal locks were useless (a locksmith even said they can be picked in seconds) At that point, calling this place "secure" is misleading. When everything fails at the same time, and the thefts appear targeted, it raises serious concerns about how this could happen without inside knowledge. To make matters worse, the system did not prorate my rent after the incident, and the property manager has not responded to employee emails regarding this issue in over 72 hours. And to address the likely response -- yes, you probably won't find me as a current tenant. That's because I moved out within 48 hours of discovering the theft. If you value your belongings, I would strongly reconsider storing them here. If that's how they treat the veterans in this Military community I think they should be put on the Black list for this community.

I would not recommend this company to any of my friends!!! Represented as a first responder owned…read morecompany you would figure they would stand behind and honor their service... I used this company for a move and as a result of said move my living room tv was damaged. I contacted their company to place a claim and was sent a letter for intent to file the claim. Since receiving the letter the company representative no longer answers my calls, voicemails, or emails. I've tried following up several times for approximately 2 months since I made the claim with no response. $1400 tv was damaged and I will be seeking legal restitution as this company has refused to honor their service. I would note the moving experience wasn't bad, but if an item is damaged by your movers you should honor your claims for damages!!!

Alex, Blake, and Christian did an excellent job on move day. They were mindful of my 1 year old and…read moremy dog while still being very efficient and taking great care not to bang, drag, or damage our items. They handled my squat rack and cumbersome executive desk with ease and care. Sam who helped us with the quote was patient with our questions and making sure our quote was accurate. We've moved alot and this is the best team I've had by a country mile. Thank you! EDIT: I previously rated 5 stars because the team truly did such a great job on move day, but I need to drop a few stars. The team moved my squat rack and the J Hooks (which hold the bar up on the rack) have gone missing in the move. I'm sure its a simple misplacement or mistake and honestly its not that big of a deal, I've already ordered replacements. I'm dropping the rating because I've called Hero moving everyday and left messages and no one has returned my calls. It is annoying and frustrating to be ignored after I've completed payment. It was a small simple request and it would have meant a lot if they at least checked but instead I'm annoyed.