1. American Customs Brokerage

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    Honolulu, HI

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    American Customs Brokerage

    3.3 (7 reviews)

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    2 months ago

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    7 months ago

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    1 year ago

    Helpful 1
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    5 years ago

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    5 years ago

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    10 years ago

    Customer service very poor & not helpful. Would never use this place. Found M. Bowers & Co. vastly superior.

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    7 years ago

    Great service from Ed on a last-minute request for customs clearance to export a car. Fair price, too. Mahalo nui loa!

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    Sunset International Shipping - Honolulu - professional reliable movers

    Sunset International Shipping - Honolulu

    (1 review)

    Punchbowl

    These guys were great! I was so stressed about moving from…read moreHawaii to LA with all of my stuff but Sunset International was so easy to work with. They showed up on time; they were professional and so helpful with packing my stuff carefully so nothing would get damaged in the process! The movers were really nice and polite and even the delivery time was quick and easy. Literally made my transition so much smoother! Everyone knows that moving is never fun and so stressful and I can't believe how great the service was. I would highly recommend!!

    From the owner: Sunset International Shipping is Licensed, Bonded & Insured International Moving Company in the…read moreUnited States. You can be confident that your belongings will arrive at their destination safely and in the same condition as we picked them up. We have built our reputable moving business on the principle of superior customer service. We specialize in international cargo shipping for over 15 years. Whether you need to relocate your house, an office, a car, a vehicle, a boat, or just boxes with your household items, we know how to help you get the most for your money. We work diligently to ensure that our certified moving and packing experts are equipped with the tools and knowledge required to provide you with the most efficient and safe move possible. We provide full service door to door moving by sea or by air, as well as packing services, special crating for valuables and antiques, storage, auto shipping, handling customs clearance, consolidated shipping, full containers, and more. Call us now to get your free quote!

    Hawaiian Telcom

    Hawaiian Telcom

    (1.3k reviews)

    Downtown

    Just wanted to drop in and share what a wonderful experience I had making the switch over to…read moreHawaiian Telcom. Honestly, I'd been with the Spectrum for many years. But when my internet bill went up to $100 a month. I'd had enough. So I stopped by the Hawaii Telcom kiosk in Windward Mall. I met and was helped by Regina Espinoza (she gave me her card to share) . She shared about their program that is only $40/month for high speed internet, the process is locked in for 5 years, this process includes the router AND the first 2 months are free. She didn't have to tell me much more. I was sold at $40/month! She was able to set me up for install the following Wednesday, we decided on a time, afternoon. And we were set to go. On Wednesday afternoon, Robby our installer called to confirm the appointment and to let us know about what time he'd be at our home. Then he called again while he was on his way. My home is in a warehouse, so during the work day, parking can get a little tight. So I called him and told him that I'd make sure that he had a place to park. I had him park in my stall, while I ran some errands. I came home when I knew the parking lot would be clear. And Robbie was leaving to go up the road to make some kind of connection he needed for my install. He came back after a short while. He was very pleasant and courteous. He helped me download the app that I needed to complete the set up, walked me through the app set up and even helped me put my router up, off the floor, so my internet service wouldn't be so spotty. Last of all he asked if I was keeping Spectrum, I told him no way. And asked him if he'd help me take the Spectrum hardware off. He took all the PCs wrapped all the cords and put them on the floor in an easy place for me to get to. I can't express what an excellent level of excellence I received. I'm a very happy new customer and grateful to be "locked in for the next 5 years! " Big Mahalos to Regina and Robbie, for being wonderful examples of Hawaiian Tel com's excellent customer service!

    DO NOT EVER CONSIDER USING THE SERVICE OF THIS COMPANY. We've been paying a $1000/mo for a closed…read morecircuit service. The past few months the service was virtually unusable in the evenings (1.77Mbps upload and 28.48Mbps upload speed instead of the 250/250Mbps promised speed). Two weeks ago, I spoke on the phone with a technician, Mike, and told them that our service is spotty and in the evenings it's virtually unusable. He said it's a general outage that is affecting our service too. They are working on it. OK, fine. Two weeks later, it's still the same. Called in last night, spoke with 2 reps, including Ray (the other guy refused to tell his name, just hung up on me). They were absolutely useless, and they literally lied to my face multiple times. Tonight, same thing, virtually unusable service. Called in, again, spoke with a woman, who said that Hawaiian Telcom disconnected our service(!!!!), and that's why it's not working. We didn't request anything like that, nor were we informed about such action. I told her that. She said she thinks it's because I called in two weeks ago, and talked to Mike, and that's why they disconnected our service. I thought I didn't hear it right, so I asked again, and she said the same thing: we no longer have service with Hawaiian Telcom(!!!) and because of this, she can't fulfill my request to connect me to her supervisor, then she hung up. Now, after 10pm, the internet is a little better, so it's CLEAR that our service wasn't disconnected. I can't decide if these reps are just liars or mentally ill because it felt like I was speaking with people who had zero connection to reality, and were just trying to make up things to avoid doing anything. After multiple lies from one of the guys, I requested to speak with his supervisor or another rep. He said that he can't connect me to anyone else. I asked why 3 or 4 times, because last time they did connect me to this closed circuit specialist (Mike). But he just kept saying that he can't because he can't. Why, are you the only employee working for this company, no one else?? "Yes." Then he hung up on me. I'm absolutely baffled. I've never experienced anything like that with any tech support line ever. And I even worked in tech for over a decade. AVOID THIS COMPANY AS FAR AS YOU CAN.

    American Customs Brokerage - customsbrokers - Updated October 2026

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